RE: Unable to reinstall companyweb

Hello Lucas,

Thank you for posting back and keeping us updated!

I understand that you followed our MVP web page to install the SBS 2K3 SP1.
In this case, please help me to to confirm point 3 in my last reply:

On your SBS Server, go to Start -> Run "regedit" (without quotation marks).
Expand to:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer.

On the right pane, can you find a registry key named ServicePackNumber? If
yes, what is the data value, please?

Please help me to confirm this important information and I am looking
forward to hearing from you!

Best regards,

Brandy Nee

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
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--------------------
Thread-Topic: Unable to reinstall companyweb
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Subject: RE: Unable to reinstall companyweb
Date: Thu, 6 Apr 2006 08:14:01 -0700
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Hi Brandy,

We installed SP1 in between christmas and new year I forget the exact
date.
The instructions we followed are here:

(http://www.smallbizserver.net/Default.aspx?tabid=266&articleType=ArticleVie
w&articleId=68)

I did not perform the installation as something came up and I had to leave
it with someone else. Although I would normally trust him with something
like this (I have to as he is my boss), it looks like it wasn't done
properly.

Any ideas as to what it could be? Should I still go ahead withy the
registry trick you suggested?

Thanks




""Brandy Nee [MSFT]"" wrote:

Hello Lucas,

Thank you for posting back!

I have read through all the log files you sent me. However, I have
following questions needed to confirm with you:

1. What was the exact date you installed SBS 2K3 SP1? Can you remember?

2. Did you follow any web site or instructions to install SBS 2K3 SP1?
If
yes, please list the link to me so I can know if you followed the
correct
installation steps.

3. On your SBS Server, go to Start -> Run "regedit" (without quotation
marks). Expand to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer. On the right
pane, can you find a registry key named ServicePackNumber? If yes, what
is
the data value, please?

4. By the way, I strongly suggest that you reply back to our Newsgroup,
so
the other customers who visit our Newsgroup regularly can benefit from
your
SBS experience.

For your best convenience, I have pasted your thread web link below:


http://www.microsoft.com/technet/community/newsgroups/dgbrowser/en-us/defaul

t.mspx?&query=%22Unable+to+reinstall+companyweb%22&lang=en&cr=US&guid=&sloc=

en-us&dg=microsoft.public.windows.server.sbs&p=1&tid=0837e74a-b635-49de-8b97
-b33d16775299

Thanks a lot for your time and I am looking forward to hearing from you!

Best regards,

Brandy Nee

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the
corresponding
newsgroups so that they can be resolved in an efficient and timely
manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check
the
"Notify me of replies" box to receive e-mail notifications when there
are
any updates in your thread. When responding to posts via your
newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly.
Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.



--------------------
From: "lucasno1" <lucasno1@xxxxxxxxxxxxxx>
Newsgroups: microsoft.public.windows.server.sbs
Subject: Unable to reinstall companyweb
Date: 29 Mar 2006 00:09:11 -0800
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Hi,

I have been experiencing the issue with companyweb that alot of other
people seem to be experiencing (You are not authorized to view this
page, Server Error in '/' Application) and want to go through the
reinstall process, however, when I attempt to do this the setup
component fails complaining that I neeed SQL 2000 SP3 installed. I
have SP4 installed on the main SQL instance and SP3 on the Sharepoint
MSDE instance.

Is this an issue with the setup files not recognising SP4? If so what
do you think is the best way around it?

Thanks






.

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