RE: Offline Address Book error on send/receive

Hi Jenny,

In step a) below I don't see the path you take. I can get all the way down
to the First Administrative Group and then after that I only see Servers and
the Information Store. I don't see the Folder Hierarchies adn Public Folders
entries in ADSIedit. Is this info missing or should it be there in sbs 2003?

""Jenny wu [MSFT]"" wrote:

Hi Adam,

For the public folder issue, let us try below steps to resolve it:

1. Please double check if the option "Allow inheritable permissions from
parent to propagate to this Object" is selected on the CN= "Folder
Hierarchies" -> CN= Public Folders. You can refer to below steps:

a. Open ADSI Edit, navigate to the node: Configuration[yourdomainname] ->
CN=Configuration, DC=microsoft,DC=yourdomainname, DC=local -> CN=Services
-> CN=Microsoft Exchange -> CN=yourdomainname -> CN=Administrative Groups
-> CN=First Administrative Group -> CN=Folder Hierarchies -> CN=Public
Folders

b. Right click CN=Public Folders to open its Properties page, under
Security tab, please ensure Administrator has Full Control permissions.
Also Ensure the Exchange Domain Servers group has Full Control permissions
on the servers that host the public folder hierarchy.

c. Click Advanced button, please ensure Checked the option "Allow
inheritable permissions from parent to propagate to this Object¡­". Then
click OK to finish the configuration.

2. Please also check if the value of the msexchpftreetype entry is 1. If
not, please verify it. You can refer to the following steps to change:

a. Locate the node CN=Public Folders as above steps, open its Properties
page, under Attribute Editor tab, please find the entry msexchpftreetype in
attributes list.
b. Double click it to ensure the value is 1. click OK to finish the
configuration.

3. Then please restart the Exchange server, and then test to see if the
issue persists still.

I appreciate your time.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
Thread-Topic: Offline Address Book error on send/receive
thread-index: AcZXMw3JamueOZJeQjCzdegGDuwaig==
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Subject: RE: Offline Address Book error on send/receive
Date: Mon, 3 Apr 2006 08:27:01 -0700
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Hi Jenny, I will try that later today. In the meantime I wanted to let you
know of something new I found. If I right-click the mailbox store (in ESM)
and not the public folder store and choose properties when I try to browse
for the public folder store I get this error message:

"the operation failed because you do not have read permission on the
administrative group containing the public folder tree"

I checked the delegate access permissions and the administrator is part of
the Full Exchange Administrators group so i'm not sure why I received this
error message.

Adam

""Jenny wu [MSFT]"" wrote:

Hi Adam,

Thanks for your update. I appreciate your time and efforts to the issue.

I am sorry for the delayed response due to weekend. Please understand
that
the newsgroups are staffed weekdays by Microsoft Support professionals
to
answer your systems and applications questions. Your understanding is
greatly appreciated!

For current situation, let us use updatefb.exe utility to republish the
free and busy information. Please refer to the following KB article to
process.

294282 XADM: How to Use Updatefb.exe to Republish Absent Free/Busy Data
http://support.microsoft.com/?id=294282

I am happy to be of assistance to you.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the
corresponding
newsgroups so that they can be resolved in an efficient and timely
manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check
the
"Notify me of replies" box to receive e-mail notifications when there
are
any updates in your thread. When responding to posts via your
newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly.
Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.

--------------------
Thread-Topic: Offline Address Book error on send/receive
thread-index: AcZVCV/WknlI89ebQmGboL/DijuXDA==
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Subject: RE: Offline Address Book error on send/receive
Date: Fri, 31 Mar 2006 13:23:37 -0800
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Hi Jenny...I reset the system folders per the article you provided but
unfortunately the Schedule Free/Busy folder did not reappear after I
restarted the server. I also tried opening Outlook with the
/cleanfreebusy
switch but that failed as well. Any other ideas to try?

Adam

""Jenny wu [MSFT]"" wrote:

Hi Adam,

Thanks for your update. I appreciate your time and efforts to the
issue.

Ok, I will wait for you. Please feel free to let me know if you have
any
further question on the issue. I am happy to be of assistance to
you-).

Have a nice weekend!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have
issues
regarding other Microsoft products, you'd better post in the
corresponding
newsgroups so that they can be resolved in an efficient and timely
manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you
check
the
"Notify me of replies" box to receive e-mail notifications when there
are
any updates in your thread. When responding to posts via your
newsreader,
please "Reply to Group" so that others may learn and benefit from
your
issue.

Microsoft engineers can only focus on one issue per thread. Although
we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly.
Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.

--------------------
Thread-Topic: Offline Address Book error on send/receive
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<OqjU6LhUGHA.3608@xxxxxxxxxxxxxxxxxxxxx>
<EB541EE4-80D1-478A-A386-B2CCC89135F5@xxxxxxxxxxxxx>
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Subject: RE: Offline Address Book error on send/receive
Date: Thu, 30 Mar 2006 06:40:03 -0800
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