RE: Strange Backup problem
- From: v-branee@xxxxxxxxxxxxxxxxxxxx ("Brandy Nee [MSFT]")
- Date: Thu, 06 Apr 2006 09:49:05 GMT
Dear Customer,
Sorry to keep you waiting.
I have discussed with SQL Engineers but we cannot reproduce your issue
here, so please help me to perform following steps and gather more detailed
information to further troubleshoot your issue:
=============
Suggestion 1:
Since the error refers to the MSDEWriter, and 0x800423f4 is translated to
VSS_E_WRITERERROR_NONRETRYABLE, I think this could be a service account
issue of the MSDE instance. For a further troubleshooting, please refer to
the following steps.
1. Run Services.msc to bring up the service console
2. Double click MSSQL$SHAREPOINT to open the properties page.
3. In the logon tab, please make sure this service is running under Local
System Account instead of a specific account
4. Please check the same settings with MSSQL$SBSMONITORING service
5. Restart the server and test your issue again.
In addition, please also make sure MSSQLServer service is running under
System Account service.
Suggestion 2:
a. On the SBS Server, go to Start -> Run "regedit" (without quotation
marks).
b. Check if you have following registry keys:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSDTS\Setup
DTSInstall=DWORD: 00000001
DTSPath = "C:\\Program Files\\Microsoft SQL Server\\90\\DTS\\"
c. You may need to restart Server.
Suggestion 3:
You cannot back up a volume by using the Volume Shadow Copy Service in
Windows Server 2003 after you install Microsoft SQL Server 2005 CTP
http://support.microsoft.com/default.aspx?scid=KB;EN-US;904801
For your additional information:
828481 Error 800423f4 appears in the backup log file when you back up a
volume by using the Volume Shadow Copy service in Windows Server 2003
http://support.microsoft.com/default.aspx?scid=kb;en-us;828481
Update is available that fixes various Volume Shadow Copy Service issues in
Windows Server 2003
http://support.microsoft.com/?id=891957
912414 Error message when you use the Volume Shadow Copy Service (VSS) to
back up SQL Server 2000 database files or SQL Server 2000 Desktop Engine
(MSDE) database files: "'MSDEWriter' has reported an error 0x800423f4"
http://support.microsoft.com/default.aspx?scid=kb;EN-US;912414
=============
If the issue persists, please help me to gather following information for
further research:
1. Are you running the SBS 2K3 SP1?
2. Please help me to gather Backup Log:
1) The Backupxx.log files in the folder 'C:\Documents and Settings\SBS
Backup User\Local Settings\Application Data\Microsoft\Windows
NT\NTBackup\data'.
2) The Sbsbackuplog0x.log files which can be located under the folder
'%sbsprogramdir%\Support\Backup Logs'.
Please zip these backup logs and send them two attachments to my mailbox:
v-branee@xxxxxxxxxxxxxx
Please take your time to perform the steps and gather the information. I am
looking forward to hearing from you!
Best regards,
Brandy Nee
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Thread-Topic: Strange Backup problem<kziV7QHVGHA.880@xxxxxxxxxxxxxxxxxxxxx>
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From: =?Utf-8?B?Q2hpbmc=?= <Ching@xxxxxxxxxxxxxxxxxxxxxxxxx>
References: <7070837D-AD62-4894-B52C-C07CEE5736BA@xxxxxxxxxxxxx>
Subject: RE: Strange Backup problem
Date: Mon, 3 Apr 2006 01:02:02 -0700
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I am a bit confused. If Windows SBS does not support SQL 2K5 Enterprise
Edition, why does this page says it is supported?
http://www.microsoft.com/sql/editions/enterprise/sysreqs.mspx
.
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