RE: html becomes attachment in exchange 2003
- From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
- Date: Wed, 05 Apr 2006 13:33:35 GMT
Hi Hans,
Thanks for your update.
Could you please send one such email to my mailbox to test the issue? My
mailbox is: v-yanniw@xxxxxxxxxxxxx
In the meanwhile, please try the following steps to isolate the issue:
1. Save the problematic message as .msg file and send to me.
2. Check messages in other clients, such as POP3 client OE, OWA site and
let me know the results.
3. Try to send a HTML message via a normal client, and check the results.
4. How you configured your email server to receive emails? Do you use Pop3
connector or SMTP service? Also please perform a clean boot on the server
side to see if it helps.
A Clean Boot will allow us to isolate any device drivers or programs that
are loading at startup that may be causing a conflict with other device
drivers or programs that are installed in your computer.
1) Run MSCONFIG.EXE.
2) In the Services tab, click "Hide All Microsoft Services" and click
"Disable All".
3) In the Startup tab, click "Disable All". Click OK. (This will
temporarily prevent third-party programs from running automatically during
start-up.)
4) Restart the computer and check whether the problem still persists.
If the problem does not occur, it indicates that the problem is related to
one application or service we have disabled. You can use the MSCONFIG tool
again to re-enable the disabled item one by one to find out the culprit.
More information:
871110 How to install and use the Archive Sink utility in Exchange Server
2003
http://support.microsoft.com/?id=871110
I appreciate your time!
Have a nice day!
Sincerely,
Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
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For urgent issues, you may want to contact Microsoft CSS directly. Please
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Any input or comments in this thread are highly appreciated.
======================================================
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Thread-Topic: html becomes attachment in exchange 2003<D#u#VvHWGHA.932@xxxxxxxxxxxxxxxxxxxxx>
thread-index: AcZYg95ZUN+PhyWOQKihrP3YEjfeJw==
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From: =?Utf-8?B?SGFucw==?= <Hans@xxxxxxxxxxxxxxxxxxxxxxxxx>
References: <8556080E-7CC8-4AED-87A3-EC91E2746E10@xxxxxxxxxxxxx>
Subject: RE: html becomes attachment in exchange 2003to
Date: Wed, 5 Apr 2006 00:38:02 -0700
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Hi Jenny,
Can I confirm with you that the issue to be: the HTML messages are
displayed as attachments in the Outlook client on the SBS 2003 box?
Yes thats write.
We use Windows 2003 SBS withe exchannge 2003 sp2
Outlook 2003 sp2
All users have the same problem.
the issue happen only on emails that y received.
I think its a security setting on exchange, i think he removed the script
from the mail.
Step 1 didnt help....
Thanks for the help.
""Jenny wu [MSFT]"" wrote:
Hi Hans,
Thanks for using the SBS newsgroup.
Can I confirm with you that the issue to be: the HTML messages are
displayed as attachments in the Outlook client on the SBS 2003 box?
Before we go any further, please kindly help me collect some information
anotherisolate the issue:
1. Where you migrate from the mail server? Is it Exchange 2000, Exchange
2003 or other email server? Did you move them from one computer to
thatcomputer? Please tell me more detail information.
2. Does the issue happen on emails that you have received? Or emails
correspondingyou want to send out?
3. Please try to test the issue on other computers, does the issue
persists? What is your Outlook version? Is it Outlook 2003?
4. Please try to use Outlook built-in editor - HTML as message format to
test the issue again, what is the result? You can refer to the following
steps:
Step 1: Disable Word as editor and set HTML as the message format
=====================================================
1. Start Outlook and choose Tools -> Options.
2. In the Mail Format Tab, click to clear the following two items:
Use Microsoft Office Word 2003 to edit e-mail messages
Use Microsoft Office Word 2003 to read Rich Text e-mail messages
3. Choose HTML as the message format
4. Click OK.
Step 2: Test to send a web page
=================================
1. Open a web page in Outlook.
2. Click Actions->Send Web Page by Email
I appreciate your time! I am happy to be of assistance to you and look
forward to your reply.
Have a nice day!
Sincerely,
Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the
manner.newsgroups so that they can be resolved in an efficient and timely
theYou can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check
are"Notify me of replies" box to receive e-mail notifications when there
newsreader,any updates in your thread. When responding to posts via your
doingplease "Reply to Group" so that others may learn and benefit from your
issue.
Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
Pleaseso, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly.
rights.check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no
since
--------------------
Thread-Topic: html becomes attachment in exchange 2003
thread-index: AcZXyYMSH0OK77yTRNWg1RF/MCIeGg==
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From: =?Utf-8?B?SGFucw==?= <Hans@xxxxxxxxxxxxxxxxxxxxxxxxx>
Subject: html becomes attachment in exchange 2003
Date: Tue, 4 Apr 2006 02:24:02 -0700
Lines: 5
Message-ID: <8556080E-7CC8-4AED-87A3-EC91E2746E10@xxxxxxxxxxxxx>
MIME-Version: 1.0
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: 7bit
X-Newsreader: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
Newsgroups: microsoft.public.windows.server.sbs
Path: TK2MSFTNGXA01.phx.gbl
Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:257950
NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
X-Tomcat-NG: microsoft.public.windows.server.sbs
We use to view html email in the outlook like viewing it in IE..ever
we
migrate the mail server to exchange2003 SP2 ..the html email becomes a
attachment and we have to select the attachment and view..
What can i do to solve this problem...
.
- References:
- RE: html becomes attachment in exchange 2003
- From: "Jenny wu [MSFT]"
- RE: html becomes attachment in exchange 2003
- From: Hans
- RE: html becomes attachment in exchange 2003
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