Re: ISA and MSDE

Hi Vasyl,

Thanks for your update.

I will look forward to your test result.

Please feel free to let me know if you have any further questions or
concerns.

I appreciate your time and look forward to hearing from you.

Best regards,

Crina Li (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
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For urgent issues, you may want to contact Microsoft CSS directly. Please
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Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Reply-To: "Terry" <terry@xxxxxxxxx>
| From: "Terry" <terry@xxxxxxxxx>
| References: <#F418lCUGHA.1160@xxxxxxxxxxxxxxxxxxxx>
<kPPlPTXUGHA.4332@xxxxxxxxxxxxxxxxxxxxx>
| Subject: Re: ISA and MSDE
| Date: Mon, 27 Mar 2006 23:22:42 +0100
| Lines: 255
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| Message-ID: <eDT44zeUGHA.5496@xxxxxxxxxxxxxxxxxxxx>
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|
| Hi Crina
| Thanks for helping us out.. SP1 upgrade has been done following MS
guidance.
| SP1 completed successfully. SQL SP4 completed successfully.
| 1. Yes, Veritas BE v9.1 SP4a. Sp4a has been installed a couple of months
| before SP1 upgrade. We have tried removing it but still the same issue.
| Installed it back successfully.
| 2. No such instance.
| 3. Have tried reinstalling/installing a couple of times. Always failes on
| the same step (MSDE). Server auto reboots and ISA installer rolles back.
| 4. No such directory.
| 5. We will send you logs before the final try yesterday as we have found
an
| archived thread below:
| Topic in microsoft.public.windows.server.sbs
| ISA 2004 fails to install with SBS 2003 Premium CD
| Date: Wed, Oct 19 2005 4:49 am
| All the logs from above thread are almost identical to ours.
| We want to install ISA2004 wihtout the MSDE from <cd
| drive>:\ISA2004\FPC\MS_FPC_SERVER.MSI. Then re-run the sbsisa2k4setup.exe
in
| the hope that it will repair/install MSDE instance.
|
| We let you know tomorrow.
| Regards
|
| Vasyl
|
| ""Crina Li"" <v-crinal@xxxxxxxxxxxxxxxxxxxx> wrote in message
| news:kPPlPTXUGHA.4332@xxxxxxxxxxxxxxxxxxxxxxxx
| > Hi Terry,
| >
| > Thank you for posting in SBS newsgroup.
| >
| > I am sorry for the delayed response due to weekend. Please understand
that
| > the newsgroups are staffed weekdays by Microsoft Support professionals
to
| > answer your systems and applications questions. Your understanding is
| > greatly appreciated!
| >
| > From the description, I understand that you installed SBS 2003 SP1 on
the
| > server. The ISA has been upgraded to ISA 2004. The install was completed
| > successfully; however, you receive MsiInstaller 1015. If I have
| > misunderstood your concerns, please do not hesitate to let me know.
| >
| > Based on my research, the problem could be caused because some
components
| > were not properly registered. In order to narrow down the problem,
please
| > help to gather the following information:
| >
| > 1. Based on my research, the MSIinstaller 1015 error could be reported
by
| > some third-party application. Is Veritas Backexec installed on the
server?
| > 2. Please check the status of the ISA logging MSDE instance. Open
| > services.msc console, is the service MSSQL$MSFW running?
| > 3. You may reboot the server and then rerun the ISA install wizard. Will
| > the issue be resolved after you reinstall the ISA components?
| > 4. From the \Program Files\Microsoft SQL Server\MSSQL$MSFW\LOG
directory,
| > send me all ERRORLOG files.
| > 5. From the \program files\microsoft integration\windows small business
| > server 2003\logs directory, send me the following files to
| > v-crinal@xxxxxxxxxxxxx
| >
| > eventlog.txt
| > errorlog.txt
| > setup.log
| >
| > In addition, please make sure the following information:
| >
| > As I know, before we install the SBS 2003 SP1 onto the server, we need
to
| > make sure that the required components such as Windows server 2003 SP1,
| > Exchange 2003 SP1, WSS SP1 have been installed. Please refer to the
| > release
| > note and double check the install procedure:
| >
| >
http://www.microsoft.com/downloads/details.aspx?FamilyId=022677CC-F5AC-4BFB-
| > 9AD0-454E89CB98BB&displaylang=en
| >
| > Would you please help me confirm if you have strictly followed the
| > document
| > to install SBS SP1?
| >
| > For SBS 2003 Premium:
| >
http://download.microsoft.com/download/2/e/9/2e902d14-da2e-43ba-8bd6-6d258f5
| > 356b6/SP1Setup_prem.htm
| >
| > You may also have a look at our MVP's site for the SP1 install:
| > http://www.smallbizserver.net/Default.aspx?tabid=236
| >
| > For ISA 2004 installation:
| > http://www.smallbizserver.net/Default.aspx?PageContentID=62&tabid=236
| >
| > If you have followed the installation process strictly, please try to
| > rerun
| > CEICW on Server Management as following:
| >
| > 1. Open Server Management, click To Do List, and then click Connect to
the
| > Internet to launch CEICW.
| > 2. On the Wizard, click Next until you see Firewall page.
| > 3. Click to select Enable Firewall, and then click Next.
| > 4. Select all options, and then click Next.
| > 5. Click to select "Allow access to only the following web site services
| > from the Internet", and then select the websites that you need such as
| > Windows SharePoint Services intranet site, and then click Next.
| > 6. Click Create a new Web server certificate and input your FQDN as the
| > web
| > server certificate on Web server name column and then click Next.
| > 7. Follow the instructions to finish the rest steps.
| >
| > You may also refer to the following KB article:
| >
| > 825763 How to configure Internet access in Windows Small Business Server
| > 2003
| > http://support.microsoft.com/?id=825763
| >
| > If the problem persists, please help to gather the following
information
| > to
| > isolate the problem:
| >
| > 1. Have you received the prompt box which indicated the operation has
been
| > finished successfully after finishing the installation of SBS SP1?
| > 2. Do you see "Microsoft Windows Server 2003 for Small Business Server
| > Service Pack 1" when you view properties of My Computer?
| > 3. You can check if SBS 2003 SP1 is installed through taking a look at
| > this
| > registry key:
| >
| >
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\ServicePackNumber
| >
| > It should be set to "1" if the server is at SP1.
| >
| > In addition, you may check what SP level the following components are
at
| > by
| > using the steps respectively:
| >
| > - Windows Server 2003: Right-click on My Computer and choose
Properties;
| > or
| > run "winver".
| >
| > - Exchange Server 2003: Click Start -> All Programs -> Microsoft
Exchange
| > -> System Manager, expand Servers, right-click on servername and choose
| > Properties.
| >
| > - ISA 2004: Click Start -> All Programs -> Microsoft ISA Server -> ISA
| > Server Management, click Help -> About Microsoft ISA Server 2004. The
| > Version should be 4.0.2163.213 if it is at SP1.
| >
| > - SQL Server 2000: Click Start -> All Programs -> Microsoft SQL Server
->
| > Enterprise Manager, right-click servername under SQL Server group and
| > choose Properties.
| >
| > More information:
| >
| > ISA Server 2004 Quick Start Guide
| >
http://download.microsoft.com/download/3/7/b/37b0cbc4-e578-4082-a779-de4fbe8
| > 76f06/ISA2004SE_quickstartguide-Rev%201%2003.doc
| >
| > ISA Server 2004 ISA Server 2004 Configuration Guide
| >
http://download.microsoft.com/download/3/7/b/37b0cbc4-e578-4082-a779-de4fbe8
| > 76f06/ISA2004SE_configguide-Rev%201%2003.doc
| >
| > ISA Server 2004 Product Documentation
| >
http://download.microsoft.com/download/5/a/e/5ae686f4-c4a6-4213-bc50-abc46b0
| > 714dc/isa.chm
| >
| > ISA 2004 Guidance
| > http://www.microsoft.com/isaserver/techinfo/guidance/2004/default.mspx
| >
| > ISA 2004 best practices, Tips and Tricks:
| > http://www.isaserver.org/tutorials/2004bestpractices-p1.html
| >
| > I appreciate your time and cooperation. If anything is unclear, please
| > feel
| > free to let me know. I am looking forward to hearing from you!
| >
| > Best regards,
| >
| > Crina Li (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
| > the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
| > doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > --------------------
| > | Reply-To: "Terry" <terry@xxxxxxxxx>
| > | From: "Terry" <terry@xxxxxxxxx>
| > | Subject: ISA and MSDE
| > | Date: Sat, 25 Mar 2006 16:30:51 -0000
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | |
| > | Hi All,
| > |
| > | We have a problem with updating and installing ISA 2004 on SBS2003
Sp1.
| > The
| > | installation of ISA seems to complete successfully, but when trying to
| > | create MSDE instance a very fast meesage appears on the screen and the
| > | server initiates a reboot sequence. Once restarted the ISA directory
is
| > | empty. The only error in the event log is:
| > |
| > | Event Type: Warning
| > | Event Source: MsiInstaller
| > | Event Category: None
| > | Event ID: 1015
| > | Date: 25/03/2006
| > | Time: 16:23:06
| > | User: SERVER2K3\Administrator
| > | Computer: SERVER
| > | Description:
| > | Failed to connect to server. Error: 0x800401F0
| > |
| > | For more information, see Help and Support Center at
| > | http://go.microsoft.com/fwlink/events.asp.
| > |
| > |
| > | We dont have a problem with MS installer for other applications
updates
| > only
| > | with ISA.
| > |
| > | Any help with resolving this would be greatly appreciated.
| > | We have tried re-registering windows installer service and setting it
to
| > | automatic; also starting it up before the installation but still no
| > luck.
| > |
| > | TIA
| > |
| > | Terry
| > |
| > |
| > |
| >
|
|
|

.

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