RE: SBS SP1 Install Failure
- From: Gus <Gus@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 27 Mar 2006 05:17:02 -0800
Hi Crina,
Honestly, I don't remember the error. Is there a way for me to check on the
server whether the fifth file installed properly? Maybe a registry entry?
Gus
""Crina Li"" wrote:
Hi Gus,.
I am sorry for the delayed response due to weekend. Please understand that
the newsgroups are staffed weekdays by Microsoft Support professionals to
answer your systems and applications questions. Your understanding is
greatly appreciated!
I have reviewed the logs and can not find the related error message. You
said you got a failure during the installation of the 5th (last) file, can
you describe the detailed information and the detailed error message when
you installed it?
I appreciate your time and look forward to hearing from you.
Best regards,
Crina Li (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
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Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: SBS SP1 Install Failure
| thread-index: AcZNv/b3JUMgS5FzTjig7Daqprh+Fw==
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<bNCiR98SGHA.3492@xxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: SBS SP1 Install Failure
| Date: Wed, 22 Mar 2006 06:50:30 -0800
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| Hi Crina,
|
| Answers to your questions:
|
| 1. On the last step of the Standard install of SP1 (the fifth file), I
did
| NOT get a prompt box with a finished successfully.
| 2. The registry has a 1. Windows Server says Service Pack 1. The
exchange
| server says build 7226.6 Service Pack 1.
| 3. Yes
| 4. How do you attach a file??
|
| Sincerely,
| Gus
|
| ""Crina Li"" wrote:
|
| > Hi Gus,
| >
| > Thank you for posting in SBS newsgroup.
| >
| > From the description, I understand you have received error when you
install
| > SBS service pack 1 package. If I have misunderstood your concerns,
please
| > do not hesitate to let me know.
| >
| > To narrow down the problem, would you please check the following
| > information?
| >
| > Before we install the SBS 2003 SP1 onto the server, we need to make
sure
| > that the required components such as Windows server 2003 SP1, Exchange
2003
| > SP1, WSS SP1 have been installed. Please refer to the release note and
| > double check the install procedure:
| >
| >
http://www.microsoft.com/downloads/details.aspx?FamilyId=022677CC-F5AC-4BFB-
| > 9AD0-454E89CB98BB&displaylang=en
| >
| > Would you please help me confirm if you have strictly followed the
document
| > to install SBS SP1?
| >
| > For SBS 2003 Standard:
| >
http://download.microsoft.com/download/2/e/9/2e902d14-da2e-43ba-8bd6-6d258f5
| > 356b6/SP1Setup_std.htm
| >
| > Getting Started: Windows Small Business Server 2003 with SP1
| >
http://download.microsoft.com/download/9/a/3/9a306a75-e7da-461f-996d-7b93e09
| > 948ee/GettingStarted_Combined.doc
| >
| > More reference:
| > http://www.smallbizserver.net/Default.aspx?tabid=236
| >
| > If you have followed the steps, please help me to gather the following
| > information to isolate the problem:
| >
| > 1. Do you have received the prompt box which indicated the operation
has
| > been finished successfully?
| > 2. You can check if SBS 2003 SP1 is installed through taking a look at
this
| > registry key:
| >
| >
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\ServicePackNumber
| >
| > It should be set to "1" if the server is at SP1.
| >
| > In addition, you may check what SP level the following components are
at by
| > using the steps respectively:
| >
| > - Windows Server 2003: Right-click on My Computer and choose
Properties; or
| > run "winver".
| >
| > - Exchange Server 2003: Click Start -> All Programs -> Microsoft
Exchange
| > -> System Manager, expand Servers, right-click on servername and choose
| > Properties.
| >
| > 3. Do you see "Microsoft Windows Server 2003 for Small Business Server
| > Service Pack 1" when you view properties of My Computer?
| > 4. Also, please post all the logs in the following folders to
newsgroup. If
| > the file is too large, you can zip it. I need the whole content in the
| > folders for research.
| >
| > Windows Small Business Server 2003 SP1 (Q885918):
| > C:\Windows\KB885918.log
| > Remainder of the Small Business Server Setup Logs: C:\Program
| > Files\Microsoft Integration\Windows Small Business Server 2003\Logs
| >
| > I appreciate your time and cooperation. If anything is unclear, please
feel
| > free to let me know. I am looking forward to hearing from you!
| >
| > Best regards,
| >
| > Crina Li (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| > --------------------
| > | Thread-Topic: SBS SP1 Install Failure
| > | From: =?Utf-8?B?R3Vz?= <Gus@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | Subject: SBS SP1 Install Failure
| > | Date: Sat, 18 Mar 2006 17:26:30 -0800
| > | | Newsgroups: microsoft.public.windows.server.sbs
| > | |
| > | When I was installing SP1 onto my SBS 2003 Standard server, I got a
| > failure
| > | during the installation of the 5th (last) file. The error I got ...
| > |
| > | [12:00:20] CComBOIFacesFactory::QueryInterface
| > | (f:\titanium\admin\src\udog\bo\bofactory.cxx:54)
| > | Error code 0X80004002 (16386): No interface.
| > |
| > | Since then, the backups have been failing...any ideas how to finalize
the
| > | SP1 setup?
| > |
| > | Gus
| > |
| >
| >
|
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