RE: HELP ME PLEASE! Http://companyweb

Hi Jeff,

Thanks for your update.

I am glad to hear the problem is resolved. Also thanks for your great
sharing.

It is my pleasure to work with you in this post. If you encounter any
difficulties in the future, please submit the post to the newsgroup. We
are glad to be of the assistance.

Again, thank you for using Microsoft newsgroup. Have a nice day. :)

Best regards,

Crina Li (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
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Microsoft engineers can only focus on one issue per thread. Although we
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different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: HELP ME PLEASE! Http://companyweb
| thread-index: AcZRY2fzLxRXqpMHRfKEpnYqKnEhhA==
| X-WBNR-Posting-Host: 61.109.172.130
| From: =?Utf-8?B?TGxveWQ=?= <Lloyd@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <1C18CCDB-7348-4258-A7AA-C7E28B3D9B7D@xxxxxxxxxxxxx>
<7xtz3cUUGHA.4332@xxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: HELP ME PLEASE! Http://companyweb
| Date: Sun, 26 Mar 2006 21:58:01 -0800
| Lines: 181
| Message-ID: <9624D8F0-F4C1-4660-8284-1216828C9414@xxxxxxxxxxxxx>
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| Path: TK2MSFTNGXA01.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:255819
| NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Carina:
|
| Thank you very much for your help and quick response. My problem is
| solved after three days of troubleshooting. Three days ago I restored my
| Companyweb and Extranet and have been troubleshooting since.
|
| I followed your suggestions and did make some changes to my DNS settings
for
| my External NIC to point to the DNS Server on my Internal NIC however it
did
| not solve my problem.
|
| What did solve my problem was deleting â??Temporary Internet Filesâ?? and
| â??Cookiesâ?? from IE on the client computersâ?¦seems so simple!?! I
also noticed
| that I deleted the databases in the MSSQL$SharePoint\Data Folder prior to
the
| restore. I repeated the restore process (Article ID: 829113) and
restored
| into the data folder without deleting the newly created databases prior
to
| the restore.
|
| Your response was very helpful thank very much.
|
| Jeff
|
| ""Crina Li"" wrote:
|
| > Hi Lloyd,
| >
| > Thank you for posting in SBS newsgroup.
| >
| > I am sorry for the delayed response due to weekend. Please understand
that
| > the newsgroups are staffed weekdays by Microsoft Support professionals
to
| > answer your systems and applications questions. Your understanding is
| > greatly appreciated!
| >
| > From the description, I understand the issue to be: LAN client
computers
| > can not access http://companyweb and get http://servername, however
they
| > can get companyweb through typing http://companyweb/default.aspx. If I
have
| > misunderstood your concerns, please do not hesitate to let me know.
| >
| > Currently please check the general steps to see how thing goes:
| >
| > I. Check the configuration on SBS and client computer:
| >
| > On SBS server:
| >
| > External NIC:
| > IP: assigned by your ISP or your hardware router
| > Gateway: your ISP or your Hardware router IP
| > DNS: SBS INTERNAL NIC IP as the only entry
| >
| > Internal NIC:
| > IP: Fixed IP
| > Gateway: None
| > DNS: SBS INTERNAL NIC IP as the only entry
| >
| > In the DNS console (dnsmgmt.msc), right click your ServerName and click
| > properties. In the Forwarders tab, your ISP DNS server IP should be
| > inputted there.
| >
| > On workstation inside your SBS local subnet
| >
| > IP: Assigned by DHCP on SBS
| > Gateway: SBS internal NIC IP
| > DNS: SBS INTERNAL NIC IP as the only entry
| >
| > II. Please check in DNS and see if there is a CNAME alias for
Companyweb in
| > the Forward lookup Zone.
| >
| > 1. On the SBS server, bring up the DNS console by running dnsmgmt.msc.
| > 2. Expand ''Server name'' '' ''Forward Lookup Zones'' '' ''your domain
| > name'', is there a Alias (CNAME) record for companyweb in the right
pane?
| > If so, ensure the ''FQDN for target host'' option is setting to the
FQDN
| > name of your SBS server, such as sbs2k3.domain.local.
| >
| > III. In IIS, make sure that Companyweb is listening on the 444 port on
| > every network interface on your SBS server and the permission. To do
so,
| > please follow the steps below:
| >
| > 1. Open IIS.
| > 2. Right-click Companyweb and then click Properties.
| > 3. Click Advanced in the Web Site tab.
| > 4. Click to select the entry that includes SSL port 444, and then click
| > Edit.
| > 5. Make sure that we choose " (All Unassigned)" in the IP address list.
| > 6. Click OK to close the open windows.
| > 7. Click the "Directory Security" tab.
| > 8. In the "Authentication and access control" section, click the Edit
| > button.
| > 9. Make sure only the following boxes are checked:
| >
| > Integrated Windows authentication
| >
| > 10. Click OK.
| > 11. In the "IP address and domain restrictions" section, click the
Edit
| > button.
| > 12. Make sure "Granted access" is selected and there are no items in
the
| > list box.
| > 13. Click OK.
| > 14. Click the "Documents" tab and make sure "Enable default content
page"
| > is select and the following items are listed in order:
| >
| > Default.htm
| > Default.asp
| > index.htm
| > Default.aspx
| >
| > If any items are missing, please add them and make them the correct
order.
| >
| > IV. Also please try to add http://servername to the IE Intranet zone of
the
| > problematic client computer and try again. You can do so as following:
| >
| > 1. Start Internet Explorer (if it is not already running).
| > 2. On the Tools menu, click Internet Options.
| > 3. Click the Security tab.
| > 4. Under Select a Web content zone to specify its security settings,
click
| > Trusted sites, and then click Sites.
| > 5. In the Add this Web site to the zone box, type http://servername,
and
| > then click Add.
| > 6. Click Close, and then click OK.
| > 7. Try to see if the problem still persists.
| >
| > If the issue still occurs, would you please help me collect the
following
| > information?
| >
| > 1. Can you access http://companyweb on SBS? Does the situation occur on
all
| > LAN clients?
| > 2. Can you access other SBS 2003 built-in web site such as OWA, RWW?
| > 3. Open a command prompt on internal client, type ''ping companyweb''
| > (without the quotation marks) and press Enter. What's the result?
| > 4. Do you have ISA installed on SBS?
| >
| > If you have any questions or concerns related to this issue, please do
let
| > me know.
| >
| > I appreciate your time and look forward to hearing from you.
| >
| > Best regards,
| >
| > Crina Li (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| > --------------------
| > | Thread-Topic: HELP ME PLEASE! Http://companyweb
| > | | From: =?Utf-8?B?TGxveWQ=?= <Lloyd@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | Subject: HELP ME PLEASE! Http://companyweb
| > | Date: Sun, 26 Mar 2006 15:57:02 -0800
| > | | Newsgroups: microsoft.public.windows.server.sbs
| > | |
| > | My client computers can access the Companyweb with
| > | http://companyweb/default.aspx but not http://companyweb. When they
just
| > | type http://companyweb they go to the http://<servername> web site.
| > |
| >
| >
|

.

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