Re: Problems with Users Exchange Accounts

Tech-Archive recommends: Speed Up your PC by fixing your registry

Correction:

I re-ran the test tonight, but the SNMP entry for the user didn't appear
until I manually added the email address to the account profile. The
ubiquisys global distribution group was added by the add-new-user wizard
though.

I've emailed you the App log and the report as requested.

adrian


Adrian Marsh (NNTP) wrote:
Hi Steven,

I'll re-run those checks tonight - however I don't think its RUS thats
the problem now. The only problem left is when the client user
account/PC running outlook tries to connect to the server. New user
accounts get rejected, but existing ones (i.e. > 2 months ago) work ok.

Adrian

Steven Zhu [MSFT] wrote:
Hi Adrian,

Thank you greatly for your efforts on collecting the information and event
log. After I deep review the application log you provide, I still don't
find any error message regarding the RUS, and I still don't find any test
account in the Application log. From your previous reply, it's seemed the
RUS works fine. Please use the following steps to reconfirm the RUS is
working fine:

1. Clear old Application events

1). Open Event Viewer.
2). Right click Application and then click Clear All Events.
3). you may save it for backup purpose.

2. Maximize Diagnostic Logging in ESM

1). Start the Exchange System Manager tool.
2). If administrative groups are enabled, expand Administrative Groups, and
then expand your administrative group. If administrative groups are not
enabled, go to step 3.
3). Expand Servers, right-click the Exchange server that you want to
configure diagnostic logging on, and then click Properties.
4). Click the Diagnostics Logging tab, and then click MSExchangeAL in the
Services list.
5). In the Categories list, click LDAP Operations, click Maximum, click
Address List Synchronization, and then click Maximum.

Note If you are running Exchange 2003, go to step 6. If you are not running
Exchange 2003, go to step 7.
6). Click MSExchangeSA in the Services list, clicks Proxy Generation in the
Categories list, and then clicks Maximum.
7). Click OK.

3. Create a new mail-enabled user in ADUC.

4. In Exchange System Manager, go to Recipients -> Recipient Update
Services. Right-click each item in the right pane and select Update. Then,
please right-click each item again to select Update Now.


Please verify whether the SMTP address appears for new created user.

If the SMTP address doesn't appear for new created user, please collect the
MPS Report and Application log and send to me: v-stezhu@xxxxxxxxxxxxx, and
let me know the test account name which will appear in Event Log.

If you confirm the RUS is work fine, but the email don't delivery to
mailbox, and then please send the detail NDR error message to my work
address: v-stezhu@xxxxxxxxxxxxxx

Please let me know the result above so that I can provide the further
assistance on the issue. I am looking forward to your reply.

Have a nice day.

Best Regards,

Steven Zhu
MCSE
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
======================================================
PLEASE NOTE the newsgroup SECURE CODE and PASSWORD were
updated on February 14, 2006.? Please complete a re-registration process
by entering the secure code mmpng06 when prompted. Once you have
entered the secure code mmpng06, you will be able to update your profile
and access the partner newsgroups.
======================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from this issue.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
======================================================







.

Relevant Pages

  • Re: Problems with Users Exchange Accounts
    ... RUS works fine. ... If administrative groups are enabled, expand Administrative Groups, and ... In Exchange System Manager, go to Recipients -> Recipient Update ... PLEASE NOTE the newsgroup SECURE CODE and PASSWORD were ...
    (microsoft.public.windows.server.sbs)
  • RE: exchange on sbs2003, replication problem
    ... Do you mean 2 days after creating a new mail-enabled public folder, ... Based on my knowledge, a lot of RUS issue happens when the Exchange ... Start the Exchange System Manager tool. ... If administrative groups are enabled, expand Administrative Groups, and ...
    (microsoft.public.exchange.admin)
  • Re: ATTN: Andy David
    ... related to RUS) in the event logs. ... > and only specific user account. ... the Application Event Log includes the following actions after ... If administrative groups are enabled, expand Administrative Groups, ...
    (microsoft.public.exchange.admin)
  • Re: Problems with Users Exchange Accounts
    ... I'll re-run those checks tonight - however I don't think its RUS thats ... If administrative groups are enabled, expand Administrative Groups, and ... In Exchange System Manager, go to Recipients -> Recipient Update ... let me know the test account name which will appear in Event Log. ...
    (microsoft.public.windows.server.sbs)
  • Re: Exchange migration
    ... the Target domain. ... Regardless if I create a share, or try to give any permission from ... I have set up a new mailbox in domain c for this account. ... to delegate control in Exchange System Manager. ...
    (microsoft.public.exchange.setup)