Re: Problem with connect computer wizard

Hi Justin,

Thanks for your update.

Please double check the following settings:

1. Open IIS snap-in.
2. Right click Default Web Site -> Connectcomputer and click Properties.
3. Click Home Directory tab, please ensure Local path is set as:
d:\inetpub\Connectcomputer, also ensure Application Settings as follows:

--Application Name: Default Application
--Execute Permissions: Script only
--Application Pool: DefaultAppPool

Please double-check the default application pool in IIS. To do so:

1. Open IIS Manager.
2. Go to Server/Application Pools/DefaultAppPool.
3. Right click DefaultAppPool and click Properties.
4. Click the Identity tab.
5. Make sure the application pool is using "Predefined: Network Service" as
its identiry.

Also please check the connectcomputer folder's permissions as follows:

1. Please go to the folder: d:\inetpub\ConnectComputer, right click the
folder, open its Properties page.
2. Under Security tab, click Advanced.. button. Under Permissions tab, Is
the checkbox of ''Allow inheritable permissions from the parent to
propagate to this object and all child objects. Include these with entries
explicitly defined here'' checked? Please ensure you have checked it.
3. Then click OK to finish the configuration.

Then please run command "iisreset" (no quotation marks) to restart the IIS
service. Then please re-logon the workstation to test the issue, what is
the result?

I appreciate your time and efforts to the issue.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
The customer mail content:
=======================
Jenny

Restarted server - no improvement

Files are currently in the following folder:

d:\inetpub\ConnectComputer

I do not have another SBS to compare to.

Justin

=======================

--------------------
Newsgroups: microsoft.public.windows.server.sbs
From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
Organization: Microsoft
Date: Wed, 15 Mar 2006 10:10:18 GMT
Subject: Re: Problem with connect computer wizard
X-Tomcat-NG: microsoft.public.windows.server.sbs
MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit

Hi Justin,

Thanks for your information.

From your IIS database, your directory security settings have been
configured correctly. However the IIS log still indicates that the
authentication issue. Let us perform the following test to trouble shoot
the issue.

1. Please restart the server box and then reboot the workstation to try
the
issue again, what is the result.

2. Please check if the connectcomputer folder and all files under the
folder exist in correct location. The folder should locates in:
c:\inetpub\ConnectComputer

Please compare the files under the folder with another fine work SBS
server, or please copy these files from another SBS server, then please
test the issue again.

Also please double check if the ConnectComputer folder's permissions has
configured properly.

I am happy to be of assistance to you.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check
the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
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From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
Organization: Microsoft
Date: Tue, 14 Mar 2006 02:36:42 GMT
Subject: Re: Problem with connect computer wizard
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Hi Justin,

Thanks for your update. I appreciate your time and efforts to the issue.

After configured the security settings, have you restarted the IIS
service
to take effects the change? Please run command "iisrestart" (no quotation
marks) on the server to restart the IIS server. Then please re-logon the
affected client workstation to test the issue again to see if it helps.

If the issue persists, please help me collect the following information
for
analyze:

1. The IIS metabase and the latest IIS log files

2. IP reports on the server box and the affected client workstation by
running command"ipconfig /all" (no quotation marks)

I appreciate your time.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the
corresponding
newsgroups so that they can be resolved in an efficient and timely
manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check
the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.
The customer mail content:
====================
Jenny,

As always thanks for your help.

The jpg was very helpful. I have configured as per your email.

I tested the connectcomputer from another client. It prompts for a
username and password. When I enter admin username and password it
advises
the the Page cannot be found.

Regards,
Justin

====================

--------------------
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From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
Organization: Microsoft
Date: Mon, 13 Mar 2006 02:28:04 GMT
Subject: Re: Problem with connect computer wizard
X-Tomcat-NG: microsoft.public.windows.server.sbs
Message-ID: <kIRVLXkRGHA.1484@xxxxxxxxxxxxxxxxxxxxx>
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NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182

Hi,

Thanks for your update.

I am sorry for the delayed response due to weekend. Please understand
that
the newsgroups are staffed weekdays by Microsoft Support professionals
to
answer your systems and applications questions. Your understanding is
greatly appreciated!

I have captured a screen shot to show you the security settings
configuration, please configure as it showed. And then test the issue
again
and let me know the result. I am glad to help.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the
corresponding
newsgroups so that they can be resolved in an efficient and timely
manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check
the
"Notify me of replies" box to receive e-mail notifications when there
are
any updates in your thread. When responding to posts via your
newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly.
Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.

--------------------
X-Tomcat-ID: 261199639
References: <1137778732.230700.85630@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
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From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
Organization: Microsoft
Date: Thu, 09 Mar 2006 13:06:03 GMT
Subject: Re: Problem with connect computer wizard
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And also please ensure the only one DNS server (the SBS internal IP
address) is configured on the workstations.

Please run command "ipconfig /dnsflush" (no quotation marks)
respectively
on the SBS server box and client workstations to refresh DNS cache.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support

--------------------
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From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
Organization: Microsoft
Date: Thu, 09 Mar 2006 12:19:38 GMT
Subject: Re: Problem with connect computer wizard
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Hi Justin,

Thanks for your information.

After researched your IIS metabase, there are some settings have been
set
incorrectly. Please ensure the exception list as follows (IIS console
->
Default Web site -> Connectcomputer -> Directory Security -> IP
address
and
domain name restriction -> Denied access):

127.0.0.1
192.168.10.1 (255.255.255.0)

Your configuration makes only the SBS 2003 server box and the
workstation
(192.168.10.26) can access the Connectcomputer site.

Then please test the issue again.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have
issues
regarding other Microsoft products, you'd better post in the
corresponding
newsgroups so that they can be resolved in an efficient and timely
manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you
check
the
"Notify me of replies" box to receive e-mail notifications when there
are
any updates in your thread. When responding to posts via your
newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although
we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly.
Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.

--------------------
X-Tomcat-ID: 173774613
References: <1137778732.230700.85630@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
<1139499254.846068.81840@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
<hnGVIgiLGHA.768@xxxxxxxxxxxxxxxxxxxxx>
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MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
Organization: Microsoft
Date: Tue, 07 Mar 2006 07:54:39 GMT
Subject: Re: Problem with connect computer wizard
X-Tomcat-NG: microsoft.public.windows.server.sbs
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Hi Justin,

Thanks for your update.

By default, the Connectcomputer site does not require authentication.
From
your symptom, the security settings of the site should be set
incorrect.

I. Please try to test the issue in another workstation and let me
know
the
result.

1. Quit one workstation from the domain and join in a workgroup. To
do
so,
see:

Locate in Client Computers in Server Management console and choose
the
computer the customer has in right panel. Click Remove from network
link
to
delete the computer from domain.

295017 How to Change a Computer Name or Join a Domain in Windows XP
http://support.microsoft.com/?id=295017

2. Reset the TCP/IP stack by using the suggestion in the following KB
article:

299357 How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/?id=299357

3. Make sure the Windows XP client is pointing to the SBS 2003 server
as
its ONLY DNS server.

4. Setup the client computer by running Setup Client Computer wizard
to
setup computer account.

5. Logon the client computer with Administrator permissions and join
it
to
domain by running http://servername/connectcomputer. And assign
appropriate
user accounts to the computer.

What is the result?

II. What is the result of nslookup? When you type "nslookup" (no
quotation
marks) and "Enter", does it resolve the internal IP address of the
SBS
server box?

Such as: C:\Documents and Settings\Administrator>nslookup
Default Server: sbsnat.smallbiz.local
Address: 192.168.20.1 (internal IP address of the SBS server box)

III. Please collect the IIS metabase and the latest IIS log files
further
analyze. Since your IIS log provided me does not include valid
information.
Please strictly my steps to collect information.

1. Collect the IIS metabase on SBS Server and send to my working
mailbox:
v-yanniw@xxxxxxxxxxxxx for further analysis:

1). On SBS 2003 Server, install .NET Framework Version 1.1:
http://www.microsoft.com/downloads/details.aspx?FamilyID=262d25e3-f589
-
4
8
4
2
-
8157-034d1e7cf3a3&DisplayLang=en.

2). Install MBExplorer by installing IIS 6 Resource Kit Tools:
http://www.microsoft.com/downloads/details.aspx?FamilyId=56FC92EE-A71A
-
4
C
7
3
-
B628-ADE629C89499&displaylang=en.
3). Once it is installed, access it from Start, Programs, IIS
Resources,
Metabase Explorer.
4). In the left pane, right click ''LM'' (under your server computer
name)
to choose ''Export to file'', and then save it as IIS.mbk.
5). Compress this mbk file and send it to me for analysis. Please let
me
know the password if you set on this iis mbk file.

2. Please collect the IIS log on SBS Server:

1). On Exchange Serves, open IIS MMC, right click Default Web Site
and
then
click Properties.
2). Click Website tab and then check Enable logging.
3). Stop the Default Website and RENAME the existing IIS log files
under
C:\WINDOWS\system32\LogFiles\W3SVC1.

4). Restart the Default Website and reproduce the problem, which will
generate new IIS log file with the exact error.

5). Go to the following folder on SBS Server:
C:\WINDOWS\system32\LogFiles\W3SVC1.
6). Send me the log files to my working email address
v-yanniw@xxxxxxxxxxxxxx And please let me know the alias of the new
client
workstation's IP address which encountered the issue.

I appreciate your time!

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have
issues
regarding other Microsoft products, you'd better post in the
corresponding
newsgroups so that they can be resolved in an efficient and timely
manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you
check
the
"Notify me of replies" box to receive e-mail notifications when there
are
any updates in your thread. When responding to posts via your
newsreader,
please "Reply to Group" so that others may learn and benefit from
your
issue.

Microsoft engineers can only focus on one issue per thread. Although
we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly.
Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.
The customer mail content:
======================
Jenny,

Thanks for your comments. See attached when I use the URL as
advised.

It
first prompts me for a username and password. I entered the
administrator
name and password. Web site not found is the next screen to appear

When I enter HTTP://server/ on a PC that is already connected I get
OWA

I do not have ISA server installed at present. I have never
installed
it.

Regards,
Justin
======================

--------------------
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From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
Organization: Microsoft
Date: Mon, 06 Mar 2006 09:38:04 GMT
Subject: Re: Problem with connect computer wizard
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NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182

Hi Justin,

Thanks for your update.

I am sorry for the delayed response due to weekend. Please
understand
that
the newsgroups are staffed weekdays by Microsoft Support
professionals
to
answer your systems and applications questions. Your understanding
is
greatly appreciated!

We need use URL such as http://server/connectcomputer to access the
web
site rather than the UNC path. That is used to access files and
folders
on
computers.

Then please test the issue and let me know the result.

If the issue persists, please help me collect the following
information
for
further analyze:

1. Have you installed ISA server on the SBS server box? If yes,
please
let
me know

Gather the ISA Web Proxy and Firewall service logs when reproducing
the
problem:

Enable the full Web Proxy/firewall logging option:
a. Open ISA 2004 management console.
b. Expand the server node and highlight ''Monitoring''.
c. In the right pane, switch to the ''Logging'' tab, make sure the
''Task
Pane'' is showed there.
d. In the ''Task Pane'', click ''Configure Web Proxy Logging'' under
''Logging Tasks'', and then switch the ''log storage format'' from
''MSDE
database'' (default) to ''File''.
e. Switch to the ''Fields'' tab, and then click ''Select All''.
f. Click OK, and then click ''Apply'' to save changes and update the
configuration.
g. Click ''Configure Firewall Logging''. Do step d~f to enable the
full
logging options for firewall logging.

Prepare to take the trace:
a. Temporarily stop the Firewall service to clear the current
existing
W3C
logs: Monitoring->Services tab, and then right click ''Microsoft
Firewall''
to choose ''Stop''.
b. Go to the log saving directory and clean any existing .W3C logs.
By
default, the logs will be saved to ''C:\Program Files\Microsoft ISA
Server\ISALogs''. (Some MDF may not be able to deleted, that''s
normal.)
c. Go back to the ISA 2004 management console, and then Start the
stopped
''Microsoft Firewall'' service.

Reproduce the problem:
a. Go to the external client computer. Try to access the RWW web
site.
b. Go back to the ISA server. Stop the ''Microsoft Firewall''
service.
Open
Windows Explorer, navigate to the ISA log file folder. Collect the
recent
w3c files. Save them to a zip package as ''isalogs.zip''. Start the
''Microsoft Firewall'' Service.
c. Send the zip packages to me at v-yanniw@xxxxxxxxxxxxx

2. Please use the NSLookup tool to verify that DNS entries are
correctly
registered in DNS and you can access the appropriate DNS records
from
this
workstation.

For more information, please refer to the following Knowledge Base
Article:
Using NSlookup.exe
http://support.microsoft.com/?id=200525

I appreciate your time!

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have
issues
regarding other Microsoft products, you'd better post in the
corresponding
newsgroups so that they can be resolved in an efficient and timely
manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you
check
the
"Notify me of replies" box to receive e-mail notifications when
there
are
any updates in your thread. When responding to posts via your
newsreader,
please "Reply to Group" so that others may learn and benefit from
your
issue.

Microsoft engineers can only focus on one issue per thread. Although
we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean.
In
doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly.
Please
check http://support.microsoft.com for regional support phone
numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.

--------------------
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References: <1137778732.230700.85630@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
<1139499254.846068.81840@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
<hnGVIgiLGHA.768@xxxxxxxxxxxxxxxxxxxxx>
<lsHuffEPGHA.3248@xxxxxxxxxxxxxxxxxxxxx>
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From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
Organization: Microsoft
Date: Fri, 03 Mar 2006 14:06:25 GMT
Subject: Re: Problem with connect computer wizard
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Hi Justin,

Thanks for your information.

From the IIS log, it indicates the authentication process is
incorrect.
Please double check if you have enabled Anonymous access. You can
refer
to
below steps:

1. Open IIS snap-in.
2. Right click the Default Web site -> Connectcomputer and click
Properties.
3. Click Directory Security tab.
4. Click Edit under "Authentication and access control".
5. Make sure that the only option "Enable anonymous access" is
checked.
And
there is no any Authenticated access method is checked.

6. Click Edit under "IP address and domain name restriction".
7. Make sure that "Denied access" has been selected, and Excepting
List
is:
127.0.0.1 and internal IP address, such as 192.168.10.1
(255.255.255.0).

The configuration means that only the internal workstations in LAN
and
the
server box are permitted to access the web site. Please double
check
the
configuration and then test the issue again.

I am happy to be of assistance to you.

Have a nice weekend!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have
issues
regarding other Microsoft products, you'd better post in the
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Please
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numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.
The customer mail content:
====================
Jenny,

Attached some files as requested

IP Config from Server
IP Config from Client
IIS Log Files
SBSNetSetup Log File

I have also send a bmp showing error in Event Viewer on server.
This
is
the only error in the event viewer. From memory I have not
installed
any
new software on the server of late. I cannot give you an exact
date
when
we noticed this occured. All I can say is the problem demonstrated
itself
when I tried to setup a laptop I recently purchased. It did work
in
November 05 when I setup the last laptop (approx date).

Thanks for your assistance and patience.

--
Regards,
Justin
====================

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From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
Organization: Microsoft
Date: Tue, 28 Feb 2006 09:17:58 GMT
Subject: Re: Problem with connect computer wizard
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Hi Justin,

Thanks for your update.

Ok, it is fine. I am glad to be assistance to you. Let us perform
the
tests
in order in my previous posts to trouble shoot the issue and let
me
know
the result.

Please note: when tried to join the computer into domain, you need
logon
the workstation with local administrator account and ensure you
have
added
the SBS Site (http://FQDN/*) in trusted site in IE of the laptop.
You
can
refer to the following steps:

a. Start Internet Explorer.
b. On the Tools menu, click Internet Options.
c. On the Security tab, click Local intranet zone, and then click
Sites.
d. Click Advanced.
e. In the Add this Web site to the zone box, type the
ConnectComputer
server's IP address or the ConnectComputer server's FQDN, and then
click
Add.

If the issue persists, please help me collect the following
information
for
analyze:

1. Please reproduced the issue and wait 15 minutes to collect the
IIS
log
files.

Please refer to the following steps to enable IIS logging:

a. Open IIS MMC, right click Default Web Site and then click
Properties.
b. Click Website tab and then check Enable logging.
c. Stop the Default Website and rename the existing IIS log files
under
D:\WINDOWS\system32\LogFiles.
d. Restart the Default Website and logon one client workstation
with
local
administrator account to try to join it to domain to reproduce the
problem.
e. Go to the following folder: D:\WINDOWS\system32\LogFiles.
f. Send me the log file to my working email address
v-yanniw@xxxxxxxxxxxxxx

2. Also please help me collect the following information for
analyze
the
issue:

1. Please help me collect IP reports on the server box and one
problematic
workstation by running command "ipconfig /all" (no quotation
marks).

2. Please give me the SBSNetSetup.log file from one problematic
workstation, the location is: D:\Program Files\Microsoft Windows
Small
Business Server\Clients\SBSNetSetup.log

3. When the issue begin to happen? Have you done any update on the
server
box or on workstation? Can you find any related error event logged
on
workstation or on the server box? If yes, please let me know the
detail
error information.

I appreciate your time!

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have
issues
regarding other Microsoft products, you'd better post in the
corresponding
newsgroups so that they can be resolved in an efficient and timely
manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you
check
the
"Notify me of replies" box to receive e-mail notifications when
there
are
any updates in your thread. When responding to posts via your
newsreader,
please "Reply to Group" so that others may learn and benefit from
your
issue.

Microsoft engineers can only focus on one issue per thread.
Although
we
provide other information for your reference, we recommend you
post
different incidents in different threads to keep the thread clean.
In
doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly.
Please
check http://support.microsoft.com for regional support phone
numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers
no
rights.
The customer mail content:
======================
Jenny,

I have be out of the equation on this issue for some time. Wayne
has
now
left the company so I have to try and resolve this issue. Yes it
is
still
an issue.

Can we resurrect this issue.

What do I need to do.

Regards,
Justin
======================

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From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
Organization: Microsoft
Date: Fri, 10 Feb 2006 09:54:43 GMT
Subject: Re: Problem with connect computer wizard
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Hi Wayne,

Thanks for your information. However the IIS log information is
not
the
latest. Can you help me collect it again when you reproduced the
issue?

Please note: after you reproduced the issue, you need wait 15
minutes
to
collect the log files. Please refer to the following steps to
enable
IIS
logging:

a. Open IIS MMC, right click Default Web Site and then click
Properties.
b. Click Website tab and then check Enable logging.
c. Stop the Default Website and rename the existing IIS log files
under
D:\WINDOWS\system32\LogFiles.
d. Restart the Default Website and logon one client workstation
with
local
administrator account to try to join it to domain to reproduce
the
problem.
e. Go to the following folder: D:\WINDOWS\system32\LogFiles.
f. Send me the log file to my working email address
v-yanniw@xxxxxxxxxxxxxx

Also please help me collect the following information for analyze
the
issue:

1. Please help me collect IP reports on the server box and one
problematic
workstation by running command "ipconfig /all" (no quotation
marks).

2. Please give me the SBSNetSetup.log file from one problematic
workstation, the location is: D:\Program Files\Microsoft Windows
Small
Business Server\Clients\SBSNetSetup.log

3. When the issue begin to happen? Have you done any update on
the
server
box or on workstation? Can you find any related error event
logged
on
workstation or on the server box? If yes, please let me know the
detail
error information.

I appreciate your time!

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
======================================================

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======================================================

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======================================================

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======================================================

--------------------
From: "F-13" <Wayne.Horan@xxxxxxxxx>
Newsgroups: microsoft.public.windows.server.sbs
Subject: Re: Problem with connect computer wizard
Date: 9 Feb 2006 07:34:14 -0800
Organization: http://groups.google.com
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