RE: Help - OWA Will Not Work

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Crina Li, that did it!!!!!!!

Thank you, thank you, thank you. I needed to change fron anonymousto basic
authentication. My question to you is, why was it set to anonymous and not
basic in the 1st place? Would the default be that way or one of wizards set
that?

Thanks!!!!!!!!!

-Richard K

""Crina Li"" wrote:

Hi Richard,

Thank you for posting in SBS newsgroup.

From the description, I understand the issue to be: you can not access OWA
and get error message. If I have misunderstood your concerns, please do not
hesitate to let me know.

Based on my experience, the problem should be caused by the permission of
IIS. Let us double check the following:

1. Open IIS manager and then expand Server name | Web Sites | Default Web
Site.
2. Right click Exchange and select Properties.
3. On Directory Security tab, click Edit on Authentication and access
control column.
4. Make sure only the following boxes are checked:

Basic authentication (password is sent in clear text)

5. In the "IP address and domain restrictions" section, click the Edit
button.
6. Make sure "Granted access" is selected and there are no items in the
list box.
7. Click the "Documents" tab.
8. Make sure "Enable default content page" is select and the following
items are listed in order:

Default.htm
Default.asp
index.htm
iisstart.asp
Default.aspx

If any items are missing, please add them and make them the correct order.

9. Click Start->Run, type "iisreset" (without the quotation marks) and
click OK. Then check if it works.

If the settings are correct, please try to check the following:

1. Double check if OWA is enabled. Follow these steps:

1) Extend Active Directory Users and Computers.
2) Click users and right-click Administrator in the right pane.
3) Click Properties.
4) In Exchange Features tab, check if OWA is enabled.

2. Please check if you install URLscan or/and ran the IIS lockdown tool?
If so, please refer to the following KB article:

325965 The URLScan tool may cause problems in Outlook Web Access
http://support.microsoft.com/?id=325965

309508 - XCCC: IIS Lockdown and URLscan Configurations in an Exchange
Environment:
http://support.microsoft.com/default.aspx?scid=kb;en-us;309508

If the situation still occurs, please help me collect the following
information:

1. Does the situation occur on internal network or external network?
2. Can you access OWA using domain admin?
3. Does the situation occur when you access http://servername/exchange on
SBS and client computer?
4. Do you have ISA installed on SBS?

More information:

825763 How to configure Internet access in Windows Small Business Server
2003
http://support.microsoft.com/?id=825763

I appreciate your time and look forward to hearing from you.

Best regards,

Crina Li (MSFT)

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--------------------
| Thread-Topic: Help - OWA Will Not Work
|| From: =?Utf-8?B?UmljaGFyZCBL?= <RichardK@xxxxxxxxxxxxxxxxxxxxxxxxx>
| Subject: Help - OWA Will Not Work
| Date: Thu, 16 Mar 2006 11:40:04 -0800
| | Newsgroups: microsoft.public.windows.server.sbs
| |
| OK, I've tried finding help but I am really stuck now. I have installed
my
| new sbs2003 server and all seems well with the exception of OWA. I can
get
| to the site (www.mydomain.com\exchange) and am prompted by OWA for user
name
| and password but NOTHING I try will work. I get the message
|
| "You could not be logged on to Outlook Web Access. Ensure that your user
| name and password are correct, and then try again."
|
| 1. I looked at the accounts to make sure they are OWA enabled, they are.
| 2. I've tried this with several accounts but no success
| 3. I reran the Internet Connection Wizard again to make sure I
configured
| everything correctly.
| 4. I even tried this from inside the firewall thinking it may be a port
| issue but to no avail.
| 5. I have 1 nic in the server with a router routing port 443 for my ssl
|
| I am thinking this is a security issue on the server with the accounts.
|
| What can I look for to help me diagnose the problem? What do I do
because I
| am stuck? Can I just reinstall the Exchange portion of SBS2003 if need
be?
|
| Thanks everyone.... I'm pulling my hair out now!!
|
| -Richard K
|
|


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