Re: SBS 2003 Fax Wizard

Hi Jwpaco,

Thanks for using the SBS newsgroup.

From your description, I understand the issue to be: fax wizard is prompted
automatically when domain user logon on a workstation first time. If I am
off base, please don't hesitate to let me know.

Before we go any further, please kindly help me collect some information to
isolate the issue:

1. What is fax wizard? Can you help me capture a screen shot when you
reproduced the issue? Please mail me the screen shot to my working mailbox:
v-yanniw@xxxxxxxxxxxxxx Does it fax client application installation wizard?

2. Please try to logon the workstation with a new domain admin account to
test, does the issue happen?

3. Does the issue happen on all workstations or the specific workstation?
How you join the workstation to domain? Did you join it to domain manually
or by running connectcomputer wizard?

Please try to join the workstation to domain using connectcomputer wizard to
test the issue, what is the result?

You can follow below steps to re-join the affected workstation to the domain
to test the issue:

1). Quit one workstation from the domain and join in a workgroup. To do so,
see:

Locate in Client Computers in Server Management console and choose the
computer the customer has in right panel. Click Remove from network link to
delete the computer from domain.

295017 How to Change a Computer Name or Join a Domain in Windows XP
http://support.microsoft.com/?id=295017

2). Setup the client computer by running Setup Client Computer wizard to
setup computer account.

3). Logon the client computer with Administrator permissions and join it to
domain by running http://servername/connectcomputer. And assign appropriate
user accounts to the computer.

Note: Please ensure you have added the SBS Site (http://FQDN/*) in trusted
site in IE of the laptop. You can refer to the following steps:

a. Start Internet Explorer.
b. On the Tools menu, click Internet Options.
c. On the Security tab, click Local intranet zone, and then click Sites.
d. Click Advanced.
e. In the Add this Web site to the zone box, type the ConnectComputer
server's IP address or the ConnectComputer server's FQDN, and then click
Add.

Then the first domain user account logon the workstation, it will be
required to install client applications. After client applications are
installed properly, the installer will not be launched again if other users
logon the workstation. Please reproduced the issue and let me know the
result.

Hope above information helps! I am happy to be of assistance to you and look
forward to your reply.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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Any input or comments in this thread are highly appreciated.
======================================================
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"jwpaco" <jwasden@xxxxxxxxx> wrote in message
news:1142462874.888291.67730@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I have a minor problem...more of a nuisance. We have users who connect
to our server with thin clients. Once connected to the server, those
clients then need the ability to run the fax console to send faxes and
view the queue. I have the users added to the Fax Operators group by
default. Up to that point, everything is working great. The issue I
have is when a new user logs in for the first time, they load the fax
console and get the fax wizard. I currently have them press ESC where
they are then prompted to prevent this prompt in the future. After
selecting yes at that prompt, the fax console is loaded successfully.
By default, I want to disable the wizard for them and just have the
console load to bypasss this unnecessary interaction with the fax
wizard. Is that possible?



.

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