Re: Outlook Web Access shows Loading.....

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

Hi,



Thanks for posting here.



From your post, my understanding on the issue is: Suddenly your users cannot
access OWA on your SBS 2003 Server and would see the list of folders, but
then a "Loading." message in the message pane. If I am off base, please feel
free to let me know.



Based on my experience, the OWA loading issue can be caused by various
factors. So before we go any further, please help me to collect the
following info to further narrow down this issue:



1. Please let me know whether you can access OWA successfully from the
internal workstation by using https://<the internal server name of your
Exchange server>/exchange. Especially you may test on the Exchange server
itself by using https://localhost/exchange to see if OWA works. This step
can help us to identify whether this issue caused by Exchange server or
firewall.



2. Please let me know whether you can access OWA by using
http://<servername>/exchange after you disable the SSL in IIS Web site. It
can help us to determine whether this issue caused by the certificate.



3. Please confirm when the issue first started on your side? Have you made
any changes on your Exchange server recently that might cause this issue?



4. I suggest you don't create a new virtual directory on Exchange server.
Usually we don't recommend create new virtual directory in IIS Web site as
it may damage existing virtual directories, and may cause some other
problem. If you already create it, please delete it now, and you can still
use the default virtual directory to do the above test steps.



5. I know you already refer the Knowledge base article 280823, but you only
done the resolution #6 step. So I suggest you try all of check steps in this
knowledge base to solve this issue.



Please let me know the result above so that I can provide the further
assistance on this issue. I am looking forward to your reply.



Have a nice day.




Best Regards,

Steven Zhu
MCSE
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
======================================================
PLEASE NOTE the newsgroup SECURE CODE and PASSWORD were
updated on February 14, 2006.? Please complete a re-registration process
by entering the secure code mmpng06 when prompted. Once you have
entered the secure code mmpng06, you will be able to update your profile
and access the partner newsgroups.
======================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from this issue.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
======================================================


.

Relevant Pages

  • RE: Virtual POP3 service not starting after reboot
    ... cannot be automatic start when the server reboot. ... Overview of Exchange Server 2003 and Antivirus Software ... Windows Small Business Server 2003 Service Pack 1 ... PLEASE NOTE the newsgroup SECURE CODE and PASSWORD were ...
    (microsoft.public.windows.server.sbs)
  • RE: Moving Exchange 2003 to new hardware
    ... server, following the instructions in the link that you sent. ... Exchange Server to new hardware with the same name. ... Rehome the Offline Address Book Folder ... PLEASE NOTE the newsgroup SECURE CODE and PASSWORD were ...
    (microsoft.public.exchange2000.setup.installation)
  • Re: Exchange application event log error 8197
    ... in the environment and then the Exchange server. ... Also, since Exchange Server is a member server, therefore, the ... LMCompatibilityLevel registry key should never be above level 3. ... PLEASE NOTE the newsgroup SECURE CODE and PASSWORD will be updated at 9:00 ...
    (microsoft.public.windows.server.sbs)
  • RE: POP error - non - hosted domain blocked - sometimes ??
    ... NDRs are very common issues in any types of mail server when sending e-mail ... 284204 Delivery status notifications in Exchange Server and in Small ... PLEASE NOTE the newsgroup SECURE CODE and PASSWORD were ...
    (microsoft.public.windows.server.sbs)
  • Cant connect to OWA
    ... receive a 403;4 Forbidden response when trying to access OWA using ... I am running Exchange Server 2003 on a Windows ... or can I somehow go through my terminal server to reach my Exchange Server? ...
    (microsoft.public.exchange.setup)