Re: Accessing other users inbox with OWA : works for some accounts only

Hello Xavier,

Thank you for posting back!

Thanks a lot for your very detailed experience sharing! Based on my
research, we do not have such issue from our Customers before. So I
definitely believe your great information sharing benefit our Customers who
visit Newsgroup regularly and they also can learn from your interaction
with us.

It is my pleasure to work with you on this issue, and thanks a lot for your
time and continuous co-operation! If you need any assistance in the future,
please feel free to keep posting back. We are glad to be working with you
again!

Best regards,

Brandy Nee

Microsoft CSS Online Newsgroup Support

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--------------------
From: "Xavier" <xminet@xxxxxxxxxxxxxxxxxxxxxxx>
References: <uUTwB9hPGHA.3984@xxxxxxxxxxxxxxxxxxxx>
<F3s447nPGHA.6000@xxxxxxxxxxxxxxxxxxxxx>
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<uhdYxwWQGHA.420@xxxxxxxxxxxxxxxxxxxx>
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<fc91jTpQGHA.5836@xxxxxxxxxxxxxxxxxxxxx>
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<ryio8NCRGHA.7872@xxxxxxxxxxxxxxxxxxxxx>
<uRvaecFRGHA.4920@xxxxxxxxxxxxxxxxxxxx>
<STYCxvmRGHA.4940@xxxxxxxxxxxxxxxxxxxxx>
Subject: Re: Accessing other users inbox with OWA : works for some
accounts only
Date: Mon, 13 Mar 2006 20:17:58 +0100
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OK,

here it is:

My company uses "COMPANY" as NetBIOS domain name. The DNS domain name is
"company.local" and the SMTP domain name is "company.com".

1. Create a user (let's call him John Doe) via the wizard and change the
proposed logon name from JohnD to "John", change the email alias from
"JohnD" to "john.doe"
2. Create a mail maintenance account (let's call this account
"mail-admin").
Give "mail-admin" full control on the mailbox store

at this stage, if you use http://mail.company.com/exchange/John and the
mail-admin credentials, you can't access the John Doe's inbox via OWA (but
it works from Outlook)

Lauch Active Directory Users and Computers and take a look at John Doe's
properties. In the email addresses you should find two smtp adresses:
john.doe@xxxxxxxxxxx and john.doe@xxxxxxxxxxxxxx
In order to access John Doe's inbox via OWA using the "mail-admin"
credentials you need to add another smtp address to John Doe:
john@xxxxxxxxxxx

You can now access its Inbox via OWA using the mail-admin credentials.

Xavier






.

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