RE: moving printers disables them
- From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
- Date: Tue, 14 Mar 2006 06:38:53 GMT
Hi Dodge,
Thanks for using the SBS newsgroup.
From your description, I understand the issue to be: the network printercan not be recognized if it is plugged to a different jack. If I am off
base, please don't hesitate to let me know.
Let us perform the following tests to isolate the issue:
1. Please try to install the network printer on a client workstation and
then test the issue, what is the result?
2. Can you ping the network printer from the server when the issue
happened? Can you ping the printer when it works fine?
3. What is the exact brand of the network printer? If possible, please use
another network printer to test the issue and let me know the result.
I appreciate your time to perform test. I am happy to be of assistance to
you and look forward to your reply.
Have a nice day!
Sincerely,
Jenny Wu
Microsoft CSS Online Newsgroup Support
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Thread-Topic: moving printers disables themon
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From: =?Utf-8?B?RG9kZ2U=?= <Dodge@xxxxxxxxxxxxxxxxxxxxxxxxx>
Subject: moving printers disables them
Date: Mon, 13 Mar 2006 10:38:38 -0800
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Windows SBS 2003 Prem SP1 install. Dual NIC.
Twice now, as we've simply unplugged and replugged in a network printer in
the same jack (for painting), and relocated another printer to a different
network jack - these printers no longer show up, or are available to print
to. The printers are setup to fix IP'es. The IP'es are staying configured
the printers. The IP'es are outside the DHCP range. Yet we have to deleteand
reinstall the printers anytime they are disconnected or moved. I feel it'soccurs. -
something simple - but could use some help if anyone knows why this
Dodge
.
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