Re: Clients cannot find sharepoint
- From: v-crinal@xxxxxxxxxxxxxxxxxxxx ("Crina Li")
- Date: Fri, 10 Mar 2006 08:51:21 GMT
Hi Mike,
Thanks for your update.
To narrow down the problem, would you please help me collect the following
information?
1. Get ipconfig/all result on SBS and client computer.
2. Have you checked in DNS and make sure there is a CNAME alias for
Companyweb in the Forward lookup Zone on SBS?
3. Use nslookup utility to check the DNS record on client computer:
1) On the client workstation, open a command prompt.
2) Type ''nslookup companyweb'' (without the quotation marks) and press
Enter.
3) What is the result?
Thanks for your time and I look forward to hearing from you.
Best regards,
Crina Li (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
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Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| From: "Mike" <mike@xxxxxxxxxx>
| References: <OunkOlwQGHA.2628@xxxxxxxxxxxxxxxxxxxx>
<Hejg$30QGHA.7064@xxxxxxxxxxxxxxxxxxxxx>
| Subject: Re: Clients cannot find sharepoint
| Date: Thu, 9 Mar 2006 12:28:06 -0500
| Lines: 159
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2800.1437
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1441
| Message-ID: <OHGLV75QGHA.6084@xxxxxxxxxxxxxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: 24-54-88-171.bflony.adelphia.net 24.54.88.171
| Path: TK2MSFTNGXA03.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP14.phx.gbl
| Xref: TK2MSFTNGXA03.phx.gbl microsoft.public.windows.server.sbs:251084
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Thanks for your reply.
|
| I verified everthing is setup according to your list and I added the sbs
| server to IE trusted sites and IE is still unable to find
http://companyweb
| "cannot find server or DNS error".
|
| Mike
|
|
|
|
|
| ""Crina Li"" <v-crinal@xxxxxxxxxxxxxxxxxxxx> wrote in message
| news:Hejg$30QGHA.7064@xxxxxxxxxxxxxxxxxxxxxxxx
| > Hi Mike,
| >
| > Thank you for posting in SBS newsgroup.
| >
| > From the description, I understand the issue to be: LAN client computers
| > can not access http://companyweb. If I have misunderstood your concerns,
| > please do not hesitate to let me know.
| >
| > First please check in DNS and see if there is a CNAME alias for
Companyweb
| > in the Forward lookup Zone.
| >
| > 1. On the SBS server, bring up the DNS console by running dnsmgmt.msc.
| > 2. Expand ''Server name'' '' ''Forward Lookup Zones'' '' ''your domain
| > name'', is there a Alias (CNAME) record for companyweb in the right
pane?
| > If so, ensure the ''FQDN for target host'' option is setting to the FQDN
| > name of your SBS server, such as sbs2k3.domain.local.
| >
| > Also please try to add http://servername to the IE Intranet zone of the
| > problematic client computer and try again. You can do so as following:
| >
| > 1. Start Internet Explorer (if it is not already running).
| > 2. On the Tools menu, click Internet Options.
| > 3. Click the Security tab.
| > 4. Under Select a Web content zone to specify its security settings,
click
| > Trusted sites, and then click Sites.
| > 5. In the Add this Web site to the zone box, type http://servername, and
| > then click Add.
| > 6. Click Close, and then click OK.
| > 7. Try to see if the problem still persists.
| >
| > Thirdly, please check the web proxy as following on client computers:
| >
| > 1. Start Internet Explorer (if it is not already running).
| > 2. On the Tools menu, click Internet Options.
| > 3. Click Connections tab and then click LAN Settings.
| > 4. Make sure you have selected Bypass proxy server for your LAN.
| >
| > Also I provide general configuration on SBS and client computer:
| >
| > On SBS server:
| >
| > External NIC:
| > IP: assigned by your ISP or your hardware router
| > Gateway: your ISP or your Hardware router IP
| > DNS: SBS INTERNAL NIC IP as the only entry
| >
| > Internal NIC:
| > IP: Fixed IP
| > Gateway: None
| > DNS: SBS INTERNAL NIC IP as the only entry
| >
| > In the DNS console (dnsmgmt.msc), right click your ServerName and click
| > properties. In the Forwarders tab, your ISP DNS server IP should be
| > inputted there.
| >
| > On workstation inside your SBS local subnet
| >
| > IP: Assigned by DHCP on SBS
| > Gateway: SBS internal NIC IP
| > DNS: SBS INTERNAL NIC IP as the only entry
| >
| > I appreciate your time and look forward to hearing from you.
| >
| > Best regards,
| >
| > Crina Li (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
| the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
| doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
| rights.
| > --------------------
| > | From: "Mike" <mike@xxxxxxxxxx>
| > | Subject: Clients cannot find sharepoint
| > | Date: Wed, 8 Mar 2006 18:37:45 -0500
| > | Lines: 18
| > | X-Priority: 3
| > | X-MSMail-Priority: Normal
| > | X-Newsreader: Microsoft Outlook Express 6.00.2800.1437
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1441
| > | Message-ID: <OunkOlwQGHA.2628@xxxxxxxxxxxxxxxxxxxx>
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | NNTP-Posting-Host: 24-54-88-171.bflony.adelphia.net 24.54.88.171
| > | Path: TK2MSFTNGXA03.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP15.phx.gbl
| > | Xref: TK2MSFTNGXA03.phx.gbl microsoft.public.windows.server.sbs:250850
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | I have a new SBS2003 SP1 premium installation. ISA is setup with two
| NICs
| > | and I haven't made any changes to ISA. The client machines (only 2 so
| far)
| > | use DHCP and are able to reach the //server website and when I added
the
| > | firewall client can connect to any Internet sites. The client machines
| > point
| > | to the SBS internal IP for DNS and gateway.
| > |
| > | I can open the http://companyweb site on the SBS. When I try to open
| > | http://companyweb on a client IE gives a "cannot find server or DNS
| > error".
| > | I can browse to //server and open RWW , connect computer or
information
| > and
| > | answers.
| > |
| > | As a test I added an entry of <server IP> companyweb to the hosts file
| and
| > | IE was then able to open the sharepoint site. So it seems like a DNS
| issue
| > | but I don't know where to look.
| > |
| > | Any suggestions appreciated.
| > |
| > |
| > |
| >
|
|
|
.
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