Re: Urgent! New router and big disaster

Agreed on all points. I was unaware of the time service problem.

Gregg Hill


"Les Connor [SBS Community Member - SBS MVP]" <les.connor@xxxxxxxxxxxx>
wrote in message news:e5ejGNtQGHA.3896@xxxxxxxxxxxxxxxxxxxxxxx
Thanks, this is all known - (but this thread isn't the place to discuss it
;-).

This originally came to be an issue when the time service would be
disabled by CEICW for any type of connection other than full time
broadband was selected. I belive that may have been corrected somewhere
along the way, but haven't bothered to confirm it. That's where selecting
the 'most correct' option in CEICW comes from.

The bottom line is, with two nics - what the device that external nic
connected to is; what type of connection; or even whether a connection
exists - is completely transparent to the SBS. You can literally swap the
connection with totally different internet connection, in every way - and
so long as the gateway is specified you are golden. Therefore, SBS does
not need to know *anything* about the connection or device, other than
it's IP.

--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and I'll
understand." - Confucius


"Gregg Hill" <bogus@xxxxxxxxxxx> wrote in message
news:uQyQL6sQGHA.5500@xxxxxxxxxxxxxxxxxxxxxxx
Les,

From the standpoint of the CEICW, the direct broadband connection, per
the CEICW diagram and description, is not the correct choice, since it
does not match her configuration. Her SBS does not have a direct physical
connection to a DSL modem or cable modem; it has a router in between.
Does it make a difference? Not really. Keep reading.

Per the diagram and the description of that connection in the CEICW, the
"local router with an IP address" is the setup that matches her network.
ISP
Router > SBS WAN NIC > SBS LAN NIC > Switch with clients

Per the diagram and the description of that connection in the CEICW,
"direct broadband connection" is the SBS WAN NIC being directly connected
to a DSL or cable modem, not connected to an intermediate router. That
diagram matches this configuration: ISP > SBS WAN NIC > SBS LAN NIC >
Switch with clients, which is not what she has set up.

You asked "If you disconnect the SBS external nic network cable from the
router, does the internet connection still exist? Yes." Well, no, it does
not, at least not for the SBS. Sure it does for the router, but the same
is true for a cable modem without a router. If I have a cable modem and
NO router in between the SBS and the cable modem, if I disconnect the SBS
WAN cable from the cable modem, the Internet connection still exists for
the cable modem, just as it does for the router.

You state, "If you select the router option - you're telling SBS what the
router IP is...." Of course you are telling it about the router, because
the router is the default gateway and it needs to "know about it" in the
sense that the SBS WAN NIC needs to have the LAN IP of the router as its
default gateway address. "All it knows (or needs to know) about are the
nics in the box." True, and how do you set up the "NICs in the box"
properly? With the router's LAN IP as the default gateway!

I have had my server set up both ways, with and without a router in
between the server and my cable modem. The CEICW choice was different for
each setup, but the end result is the same. In fact, I just re-ran the
CEICW on my dual-NIC + router setup to see the differences in the
configuration. With either choice, the end result is the same: the NICs
and DNS get configured properly. The difference is only in where the
information is placed within the CEICW. Functionality does not change.

For example, if you choose the "direct broadband connection"
configuration, the fourth input screen of the CEICW asks you to input the
DNS and default gateway IP information "provided by your ISP." It is
expecting the live, routable IP information from your ISP, since it is
thinking there is no router in its way between itself and the DSL or
cable modem. Of course, since you DO have a router there, you have to
give it the router's LAN IP information as the gateway. It then proceeds
to the firewall and other questions.

If you choose the "local router with an IP address" configuration, the
third input screen of the CEICW asks you to input the DNS and "local IP
address of router" (other wording for default gateway) IP information
"provided by your ISP." It then asks you to input the Internet connection
IP information, which is where you manually input the WAN NIC's
properties that match the subnet of your router. It then proceeds to
firewall and other questions.

So either choice results in the same information for DNS, default
gateway, and NIC properties, but for clarity to the user, it is easier to
choose the setup that matches the physical configuration of the network,
which in this case is the "local router with an IP address"
configuration.

Gregg Hill





"Les Connor [SBS Community Member - SBS MVP]" <les.connor@xxxxxxxxxxxx>
wrote in message news:e4zXETsQGHA.4384@xxxxxxxxxxxxxxxxxxxxxxx
Yes, I'm sure.

Let's say you have a router with a PPPoE login; or a router connected to
a Cable provider (which requires no login). If you disconnect the SBS
external nic network cable from the router, does the internet connection
still exist? Yes. Therefore, it's a full time directly connected
broadband connection, so far as the SBS is concerned.

I know what you're saying - 'local router with an IP address' isn't
incorrect from your and my perspective - but direct broadband connection
is correct as far as SBS is concerned.

If you select the router option - you're telling SBS what the router IP
is - and franlky it doesn't need to know anything about the router. All
it knows (or needs to know) about are the nics in the box.

--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and I'll
understand." - Confucius


"Gregg Hill" <bogus@xxxxxxxxxxx> wrote in message
news:OhTEBfoQGHA.3872@xxxxxxxxxxxxxxxxxxxxxxx
Les,

Are you sure about this step? "With two nics and a router, you have a
full time broadband connection - and that is what must be selected in
CEICW...."

In all of the dual-NIC + router setups I have done, I always choose
"broadband" at the first screen, then "a local router with an IP
address," since that is what it is. The local router has the broadband
connection on its WAN side, so the server does not have a "direct
broadband connection" to it.

Look at the description and the diagram in the CEICW. For Kimmy's
setup, she should check ""a local router with an IP address" to match
the way she has described her network. (Her? His?)

Or have I completely missed what she said she has for her setup?

Gregg Hill




"Les Connor [SBS Community Member - SBS MVP]" <les.connor@xxxxxxxxxxxx>
wrote in message news:OpIlTcfQGHA.4688@xxxxxxxxxxxxxxxxxxxxxxx
The solution most likely lies in getting the CEICW to run cleanly.
There's not much hope if it doesn't.

With two nics and a router, you have a full time broadband
connection - and that is what must be selected in CEICW, and CEICW
must run cleanly with that selection.

Go to c:\program files\Microsoft Windows Small Business Server\support
and find the icwlog.txt. Rename it to icwlog.old, and then re-run the
CEICW, seleting full time broadband connection. Make sure you elect to
set up the firewall.

If you get errors, then go back to the icwlog.txt, and copy/paste it
here (or attach it to a message).

If you're tired of this thread (I would be) - then call Microsoft
Customer Support, pay the money, and it will be fixed.

I'd offer to remotely access your system to fix this, but I seriously
doubt that's possible. But if you want me to confirm that - send me an
email with your public ip address.

--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and
I'll understand." - Confucius


"Kimmy" <Kimmy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:F42169CA-1D28-429E-A702-783329BA9992@xxxxxxxxxxxxxxxx
Yes I did, but the first time it came up with network config error,
second
time it failed at the firewall, and this last time it failed at email
config... (I had it orginally set to use pop3 connector and
exchange..
Checked the DCHP services(client/server) and both are set to auto
start and
both were running. I still can't open i.e and type address
www.dnslookup.com,
but I still can type in the ip , 65.98.45.220 and have the site load.
Double
check the router as well and unless I missed a firewall setting on
it, it
looks right. I plug a laptop into and I can connect with no problems.
But is it normal, to open the DHCP service console, and it shows not
connected, until I click on the server name? Then it states that it
is
running. Close the console and reopen, it shows again not connected.
Thats
seems a little strange, in the services it shows both running and in
the
event logs, it shows where it started fine.

Anyway the Server Ipconfig /all is this...

Server Local Area Connection:
Connection-specific DNS Suffix:
Description: Intel Pro/1000
Physical Address: 00-14-22-B4_12-CE
DHCP Enabled : NO
IP Address 192.168.16.2
Subnet Mask : 255.255.255.0
Default Gateway:
DNS Servers: 192.168.16.2
Primary Wins Server 192.168.16.2

Ethernet Network Connection

Connection-specific DNS Suffix:
Description: BroadCom NetXtream
Physical Address: 00-10-18-18-31-C2
DHCP Enabled : NO
IP Address 192.168.0.100
Subnet Mask : 255.255.255.0
Default Gateway: 192.168.0.1
DNS Servers: 192.168.16.2
NetBios Over TCPIP: Diabled


"Les Connor [SBS Community Member - SBS M" wrote:

did you re-run the ceicw and select 'direct broadband connection' in
the
first screen?

--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and
I'll
understand." - Confucius


"Kimmy" <Kimmy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8C634770-AE53-4373-966B-099B40C2393C@xxxxxxxxxxxxxxxx
I checked the router, I am running a laptop off of it so I can
post. It is
working fine. I wish I could get someone in but I in the sticks
and there
are
no techies around for miles.

"Les Connor [SBS Community Member - SBS M" wrote:

Also, it might be a good time to go to the router's configuration
page,
and
see what it has to say. Is it connected, and what dns servers is
it
pointing
to? Perhaps they're pooched. If you could easily connect a
machine on one
of
the router ports (and get the nic configured correctly) you might
be able
to
determine if there's a working internet connection, or not.

This thread shows how hard it can be to get anything done in a
newsgroup
setting. An experienced SBS technician would have this sorted in
less
than
10 minutes if he was at your premises ;-/.

--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me
and I'll
understand." - Confucius


"Merv Porter [SBS-MVP]" <mwport@xxxxxxxxxxxxxxxxxxx> wrote in
message
news:%23HGGR8YQGHA.3896@xxxxxxxxxxxxxxxxxxxxxxx
Go back to pointing the external NIC DNS Servers to the SBS
server IP
address (192.168.16.2).

After that, make sure the DHCP Client Service is running on the
server.

No DNS Name Resolution If DHCP Client Service Is Not Running
http://support.microsoft.com/kb/q268674/

--
Merv Porter [SBS MVP]
===================================
"Les Connor [SBS Community Member - SBS MVP]"
<les.connor@xxxxxxxxxxxx>
wrote in message
news:%23XzuE4YQGHA.2300@xxxxxxxxxxxxxxxxxxxxxxx
Whooops, local router device is the wrong answer ;-).

You have a full-time broadband connection.

--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve
me and
I'll
understand." - Confucius


"Kimmy" <Kimmy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:97BAB5D4-7850-40B0-BEA2-E9B58F95F90A@xxxxxxxxxxxxxxxx
Okay, when I run the CEICW this is what I see...
First Page of the Internet Connection Wizard, I select my
Broadband
connection.
Next I Select a local router device with an ip address. The
next page
are
the DNS Server addresses provided by my ISP, and the local IP
address
of
router,which are already in.

The Next Page is the network connection page, Under ISP
network I
have
the
Network connection, but I can't change the ip address or the
subnet
mask,
same as the Server Local Area Connection, I can't change
addresses
there
either.

After that I get the rest, firewall, web server certificate,
internet
email
and so on. I am not sure how I can
use the CEICW to make the changes you have listed. Or have
I
misunderstood.

"CO-DBA-SC-EL" wrote:

You're getting close. Since you can reach an external web
site by
using
its
IP it means that your problem is now DNS. I don't see how
your
settings
could work. In the TCP/IP properties for the external NIC,
you need
to
specify an external DNS server for DNS, instead of the
server's own
IP
address. You should do that in the CEICW, that way it will
set up
the
DNS
forwarding to work correctly. When the CEICW asks you for
the
configuration
for the external NIC, use:
IP Address 192.168.0.99 (See Note 1)
Subnet Mask : 255.255.255.0
Default Gateway: 192.168.0.1
DNS Servers: 192.168.0.1 (See Note 2)

Note 1. 192.168.0.100 looks like an address in the DHCP
range of the
router.
You should give your SBS a fixed external address so you can
forward
ports
to it reliably in the router. I don't have the D-Link doc
but
x.x.x.99
should be outside its DHCP range. If not pick another one.
Why do
that
if
the SBS is the only computer connected to the router?
Because some
day
you
might try to debug something else, plug a computer in the
router
while
the
SBS is off or disconnected, then plug the SBS back in and
discover
that
the
other computer has now been given the address you thought
was the
SBS's
own.
Then of course RWW and all those goodies quit working. Play
it safe.
Use a
fixed address outside the DHCP range of the router.
Note 2. Normally the router will forward DNS requests. You
may be
able
to
speed things up by specifying the IP address of your ISP's
DNS
servers
instead of the router -- the router will just pass that
through
instead
of
actively forwarding.

C_O

"Kimmy" <Kimmy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:C56EA7C3-EAE0-4D4F-9BBB-DFA8FBB9DC11@xxxxxxxxxxxxxxxx
I checked the binding order and the Server Local area
connection is
at
the
top.

I should have been more clear about internet connection..
- when we open internet explorer the company web is shown,
when we
type in
an address... http:www.google.ca, we get page cannot be
displayed.
But if
I
type the ip address 65.98.45.220 the webpage loads. (this
is true
for
Both
the SBS and client stations)
I just read somewhere in another posting about
nslookup.exe, and
thought I
would give it a try. I got this..
***Can't find server name for address 192.168.16.2:
Non-existent
domain
Default Server: Unknown
Address: 192.168.16.2
( I found that in the DNS - clicked my server name and ran
the
lookup
tool)

"Merv Porter [SBS-MVP]" wrote:


However, when I checked the binding on the external
nic there
was
no
TCP/IP
in the list, just File and Printer Sharing and the
Microsoft
Client
Networks
were the only two in the list and neither of them are
checked
off.

Check Binding order
------------------------
Right click My Network Places...Properties. Highlight the
Internal
NIC.
Then
select Advanced...Advanced Settings from the top menu for
that
window.
This
will check the bindings.

The Internal NIC should be displayed first followed by
the
External
NIC.
If
not, move the Internal NIC to the top of the list.
The Internal NIC should have File and Printer Sharing
bound
(checkmarked)
to
the TCP/IP Protocol.
The Internal NIC should have Client for Microsoft
Networks bound
(checkmarked) to the TCP/IP Protocol.
------------------------

Is the Internal NIC at the top of the list?

After
running the internet connection wizard, no internet was
available
for
either
the SBS or the Client by using the test page
www.dnslookup.com,
but
each
can
view 65.98.45.220.

What is 65.98.45.220? If neother SBS server nor client
workstation
had
Internet access, how could they view anything at this
public
(Internet)
IP
address?

--
Merv Porter [SBS MVP]
===================================

"Kimmy" <Kimmy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:41894A1D-D2B3-49C0-AB14-AD2D5EA865E8@xxxxxxxxxxxxxxxx
Been having a a lot of trouble. The orignial router
died and
now
we
are
using a D-Link 604. My problem is this:

1 -I have the set up done just like this...

http://www.smallbizserver.net/Default.aspx?tabid=266&articleType=ArticleView&articleId=76

However, when I checked the binding on the external nic
there
was
no
TCP/IP
in the list, just File and Printer Sharing and the
Microsoft
Client
Networks
were the only two in the list and neither of them are
checked
off.
After
running the internet connection wizard, no internet was
available
for
either
the SBS or the Client by using the test page
www.dnslookup.com,
but
each
can
view 65.98.45.220.

The Current ipconfig/all from server is this
Server Local Area Connection:
Connection-specific DNS Suffix:
Description: Intel Pro/1000
Physical Address: 00-14-22-B4_12-CE
DHCP Enabled : NO
IP Address 192.168.16.2
Subnet Mask : 255.255.255.0
Default Gateway:
DNS Servers: 192.168.16.2
Primary Wins Server 192.168.16.2

Ethernet Network Connection

Connection-specific DNS Suffix:
Description: BroadCom NetXtream
Physical Address: 00-10-18-18-31-C2
DHCP Enabled : NO
IP Address 192.168.0.100
Subnet Mask : 255.255.255.0












.

Relevant Pages

  • RE: Problem Configurating Firewall
    ... First, you are right, the power failure may corrupt SBS system files. ... The SBS must be the only DHCP server in its network. ... router start the DHCP service. ... One network adapter - manual router connection to broadband ...
    (microsoft.public.windows.server.sbs)
  • Re: IP Addresses
    ... setup your network structure for the inbound VPN connection. ... I agree with Cris, we can disable external NIC on SBS, and make the SBS ... Please disable DHCP on router, and let the DHCP on SBS to assign IP ... we suggest you run the "Change Server IP Address" wizard on ...
    (microsoft.public.windows.server.sbs)
  • Re: IP Addresses
    ... setup your network structure for the inbound VPN connection. ... I agree with Cris, we can disable external NIC on SBS, and make the SBS run ... Please disable DHCP on router, and let the DHCP on SBS to assign IP ... we suggest you run the "Change Server IP Address" wizard on ...
    (microsoft.public.windows.server.sbs)
  • Re: Urgent! New router and big disaster
    ... by CEICW for any type of connection other than full time broadband was ... exists - is completely transparent to the SBS. ... "local router with an IP address" is the setup that matches her network. ... between the server and my cable modem. ...
    (microsoft.public.windows.server.sbs)
  • Re: DNS problems?
    ... external NIC on the server was assigned a static IP, the router ... You're laptop is connecting on the wrong side of the SBS network. ... SBS server also running DHCP? ... the problem is in the building internet connection resolving our static ...
    (microsoft.public.windows.server.sbs)