Re: Urgent! New router and big disaster

There's too many helpers and sub-threads going on here, and it's painfully
obvious things are going nowhere.

Agreed. But let's muddy the waters a bit more...

If Kimmy is a Microsoft registered partner, I wonder if this would be
considered a business-critical "business down" issue? If so, it's a free
incident call per the partner benefits.

--
Merv Porter [SBS MVP]
===================================

"Les Connor [SBS Community Member - SBS MVP]" <les.connor@xxxxxxxxxxxx>
wrote in message news:uoDFnVsQGHA.4688@xxxxxxxxxxxxxxxxxxxxxxx
The reason why things work if you put the ISP NDS server IPs in is because
DNS on your server is broken.

Do one of three things:

1) do the steps I outlined including changing the server IP several times
to rebuild you DNS zones.
2) call CSS
3) get somebody in to fix this for you, in person (or remotely, if
possible).

There's too many helpers and sub-threads going on here, and it's painfully
obvious things are going nowhere.


--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and I'll
understand." - Confucius


"Kimmy" <Kimmy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:FE24511D-F62E-4EE3-A28A-098BCAFC1D69@xxxxxxxxxxxxxxxx
You know I am sure during the original install I selected the local
router
with IP.
I doubled checked and I didn't see any "." zones. SG mentioned some where
waaayyyy back in this post about the roots, and on this there was a MS
link
about roots. Thats just way over my head, I have no idea. There are a lot
of
roots listed, all starting with a letter, from a- m I think.

The strangest thing is that because I am using pop3 and exchange, and
DNS,
when they want to check email, I have to take the dns ip of the server
out of
the extrnal nic, and put in the ip of the router. Then they are receiving
all
the email that has been sent. But I don't think it sends email at this
point.
I havent received a report, nor has any outgoing email tests worked. I
probably messed that up somehow when I re-ran the CEICW. I see alot of
"your
message to *** has been delayed in the Admin's inbox.

Then I put the DNS Ip of the server back in the external nic, and then it
is
back to the same, no working email, and pages not found. Just the IP
numbers
for websites is the only thing that works, on both the SBS and client.
NSLOOKUP still the same, can find the server name, but www.microsoft.com
times out after 2 seconds. Thats on both SBS & clients.

My network is..
internet dish >hub?>router> enternal nic
internal nic >24port switch>clients.
I am going to say the cable from the dish feeds to a hub and from the hub
a
cat5e. I haven't crawled up in the attic to make sure but my guess it is.
I
have to assign the static IP numbers from ISP to the router.

"Gregg Hill" wrote:

Les,

Are you sure about this step? "With two nics and a router, you have a
full
time broadband connection - and that is what must be selected in
CEICW...."

In all of the dual-NIC + router setups I have done, I always choose
"broadband" at the first screen, then "a local router with an IP
address,"
since that is what it is. The local router has the broadband connection
on
its WAN side, so the server does not have a "direct broadband
connection" to
it.

Look at the description and the diagram in the CEICW. For Kimmy's setup,
she
should check ""a local router with an IP address" to match the way she
has
described her network. (Her? His?)

Or have I completely missed what she said she has for her setup?

Gregg Hill




"Les Connor [SBS Community Member - SBS MVP]" <les.connor@xxxxxxxxxxxx>
wrote in message news:OpIlTcfQGHA.4688@xxxxxxxxxxxxxxxxxxxxxxx
The solution most likely lies in getting the CEICW to run cleanly.
There's
not much hope if it doesn't.

With two nics and a router, you have a full time broadband
connection -
and that is what must be selected in CEICW, and CEICW must run cleanly
with that selection.

Go to c:\program files\Microsoft Windows Small Business Server\support
and
find the icwlog.txt. Rename it to icwlog.old, and then re-run the
CEICW,
seleting full time broadband connection. Make sure you elect to set up
the
firewall.

If you get errors, then go back to the icwlog.txt, and copy/paste it
here
(or attach it to a message).

If you're tired of this thread (I would be) - then call Microsoft
Customer
Support, pay the money, and it will be fixed.

I'd offer to remotely access your system to fix this, but I seriously
doubt that's possible. But if you want me to confirm that - send me an
email with your public ip address.

--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and
I'll
understand." - Confucius


"Kimmy" <Kimmy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:F42169CA-1D28-429E-A702-783329BA9992@xxxxxxxxxxxxxxxx
Yes I did, but the first time it came up with network config error,
second
time it failed at the firewall, and this last time it failed at email
config... (I had it orginally set to use pop3 connector and
exchange..
Checked the DCHP services(client/server) and both are set to auto
start
and
both were running. I still can't open i.e and type address
www.dnslookup.com,
but I still can type in the ip , 65.98.45.220 and have the site load.
Double
check the router as well and unless I missed a firewall setting on
it, it
looks right. I plug a laptop into and I can connect with no problems.
But is it normal, to open the DHCP service console, and it shows not
connected, until I click on the server name? Then it states that it
is
running. Close the console and reopen, it shows again not connected.
Thats
seems a little strange, in the services it shows both running and in
the
event logs, it shows where it started fine.

Anyway the Server Ipconfig /all is this...

Server Local Area Connection:
Connection-specific DNS Suffix:
Description: Intel Pro/1000
Physical Address: 00-14-22-B4_12-CE
DHCP Enabled : NO
IP Address 192.168.16.2
Subnet Mask : 255.255.255.0
Default Gateway:
DNS Servers: 192.168.16.2
Primary Wins Server 192.168.16.2

Ethernet Network Connection

Connection-specific DNS Suffix:
Description: BroadCom NetXtream
Physical Address: 00-10-18-18-31-C2
DHCP Enabled : NO
IP Address 192.168.0.100
Subnet Mask : 255.255.255.0
Default Gateway: 192.168.0.1
DNS Servers: 192.168.16.2
NetBios Over TCPIP: Diabled


"Les Connor [SBS Community Member - SBS M" wrote:

did you re-run the ceicw and select 'direct broadband connection' in
the
first screen?

--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and
I'll
understand." - Confucius


"Kimmy" <Kimmy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8C634770-AE53-4373-966B-099B40C2393C@xxxxxxxxxxxxxxxx
I checked the router, I am running a laptop off of it so I can
post. It
is
working fine. I wish I could get someone in but I in the sticks
and
there
are
no techies around for miles.

"Les Connor [SBS Community Member - SBS M" wrote:

Also, it might be a good time to go to the router's configuration
page,
and
see what it has to say. Is it connected, and what dns servers is
it
pointing
to? Perhaps they're pooched. If you could easily connect a
machine on
one
of
the router ports (and get the nic configured correctly) you might
be
able
to
determine if there's a working internet connection, or not.

This thread shows how hard it can be to get anything done in a
newsgroup
setting. An experienced SBS technician would have this sorted in
less
than
10 minutes if he was at your premises ;-/.

--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me
and
I'll
understand." - Confucius


"Merv Porter [SBS-MVP]" <mwport@xxxxxxxxxxxxxxxxxxx> wrote in
message
news:%23HGGR8YQGHA.3896@xxxxxxxxxxxxxxxxxxxxxxx
Go back to pointing the external NIC DNS Servers to the SBS
server
IP
address (192.168.16.2).

After that, make sure the DHCP Client Service is running on the
server.

No DNS Name Resolution If DHCP Client Service Is Not Running
http://support.microsoft.com/kb/q268674/

--
Merv Porter [SBS MVP]
===================================
"Les Connor [SBS Community Member - SBS MVP]"
<les.connor@xxxxxxxxxxxx>
wrote in message
news:%23XzuE4YQGHA.2300@xxxxxxxxxxxxxxxxxxxxxxx
Whooops, local router device is the wrong answer ;-).

You have a full-time broadband connection.

--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve
me
and
I'll
understand." - Confucius


"Kimmy" <Kimmy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:97BAB5D4-7850-40B0-BEA2-E9B58F95F90A@xxxxxxxxxxxxxxxx
Okay, when I run the CEICW this is what I see...
First Page of the Internet Connection Wizard, I select my
Broadband
connection.
Next I Select a local router device with an ip address. The
next
page
are
the DNS Server addresses provided by my ISP, and the local IP
address
of
router,which are already in.

The Next Page is the network connection page, Under ISP
network I
have
the
Network connection, but I can't change the ip address or the
subnet
mask,
same as the Server Local Area Connection, I can't change
addresses
there
either.

After that I get the rest, firewall, web server certificate,
internet
email
and so on. I am not sure how I can
use the CEICW to make the changes you have listed. Or have
I
misunderstood.

"CO-DBA-SC-EL" wrote:

You're getting close. Since you can reach an external web
site
by
using
its
IP it means that your problem is now DNS. I don't see how
your
settings
could work. In the TCP/IP properties for the external NIC,
you
need
to
specify an external DNS server for DNS, instead of the
server's
own
IP
address. You should do that in the CEICW, that way it will
set
up
the
DNS
forwarding to work correctly. When the CEICW asks you for
the
configuration
for the external NIC, use:
IP Address 192.168.0.99 (See Note 1)
Subnet Mask : 255.255.255.0
Default Gateway: 192.168.0.1
DNS Servers: 192.168.0.1 (See Note 2)

Note 1. 192.168.0.100 looks like an address in the DHCP
range of
the
router.
You should give your SBS a fixed external address so you can
forward
ports
to it reliably in the router. I don't have the D-Link doc
but
x.x.x.99
should be outside its DHCP range. If not pick another one.
Why
do
that
if
the SBS is the only computer connected to the router?
Because
some
day
you
might try to debug something else, plug a computer in the
router
while
the
SBS is off or disconnected, then plug the SBS back in and
discover
that
the
other computer has now been given the address you thought
was
the
SBS's
own.
Then of course RWW and all those goodies quit working. Play
it
safe.
Use a
fixed address outside the DHCP range of the router.
Note 2. Normally the router will forward DNS requests. You
may
be
able
to
speed things up by specifying the IP address of your ISP's
DNS
servers
instead of the router -- the router will just pass that
through
instead
of
actively forwarding.

C_O

"Kimmy" <Kimmy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:C56EA7C3-EAE0-4D4F-9BBB-DFA8FBB9DC11@xxxxxxxxxxxxxxxx
I checked the binding order and the Server Local area
connection is
at
the
top.

I should have been more clear about internet connection..




.

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