RE: Corrupted SBS Backup Application
- From: v-branee@xxxxxxxxxxxxxxxxxxxx ("Brandy Nee [MSFT]")
- Date: Wed, 08 Mar 2006 11:05:06 GMT
Hello Brian,
Thank you for posting back!
I have read through the whole thread again, and let me make a summary for
your issue:
===========
Issue description:
When trying to run the Backup Wizard from the Backup snap-in, on the
Summary page, you receive following error message:
"An unexpected error occured (80070002). The system cannot find the file
specified."
You went to the Add/Remove Programs, wanted to rerun the SBS Integrated
Setup, you encounter following error messages:
"An error occured while trying to remove Windows Small Business Server
2003. It may have already been uninstalled. Would you like to remove
Windows Small Business Server 2003 from the Add or Remove programs list?"
===========
My analysis:
As you stated in the original post "The problems began shortly after the
install of SP1", I need to check whether you have successfully install the
SBS 2K3 SP1, and this is where we start to troubleshoot this issue.
===========
Brian, due to complicated of the issue, I need time to analysis and gather
more information for you to research, please see:
1. In your 6th Mar reply, you replied "I don't have the same entry. What I
do have is:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\ServicePacks".
However, from your last reply, I found:
Value 28
Name: ServicePackNumber
Type: REG_DWORD
Data: 0x1
So please go to SBS Server, run "regedit" (without quotation marks), expand
to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer. Capture a
screen shot for the whole right pane and send it to my mailbox:
v-branee@xxxxxxxxxxxxxx You also can capture another screen shot for
"ServicePacks".
2. Still in your 6th Mar reply, you replied "I think you missed where I
addressed this in my last message to you. The event viewer indicates that
this forced backup worked correctly, although the log generated upon
completion indicated an error. I am not certain where this log from the
backup is kept so I can give it to you".
I am sorry but I need a clear answer from you whether you can use
NTBackup.exe to backup any files/whole SBS Server to local hard disk. If
no, what is the exact error message? Please capture the second screen shot
and send it to my mailbox.
3. Also, please capture another two screen shots for the error messages you
encountered which I have stated in the Issue description above for accurate
research.
4. Also, please go to %system drive%\program files\Microsoft
Integration\windows small business server 2003\logs and zip the log folder
and send it to my mailbox.
Please take your time to gather the information for research. I really
appreciate your time and continuous co-operation, and am looking forward to
hearing from you!
Best regards,
Brandy Nee
Microsoft CSS Online Newsgroup Support
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--------------------
Thread-Topic: Corrupted SBS Backup Application<sf$krh0OGHA.128@xxxxxxxxxxxxxxxxxxxxx>
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Subject: RE: Corrupted SBS Backup Applicationother
Date: Tue, 7 Mar 2006 17:05:47 -0800
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I have broken this reply into two parts, as it is too long to fit as one
post. Here is part 1.
Please see below, where I have inserted info, as you requested. Brandy, I
appreciate your help, but could you please answer some of the questions I
have posted after the initial posting. Also, I have posted all of the
data that you have requested, and I just want to be certain that you haveHKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer
received it. Thanks.
Key Name:
Class Name: <NO CLASS>
Last Write Time: 6/13/2005 - 9:11 PM
Value 0
Name: LANNIC
Type: REG_SZ
Data: 0C0DC007-ADCC-4AF6-805F-518DC7CA8A21
Value 1
Name: SuitePID
Type: REG_SZ
Data: 74995-066-3120062-42440
Value 2
Name: SBSProgramDir
Type: REG_SZ
Data: C:\Program Files\Microsoft Windows Small Business Server
Value 3
Name: SuiteID
Type: REG_SZ
Data: 5717D53E-DD6D-4d1e-8A1F-C7BE620F65AA
Value 4
Name: RegisteredOwner
Type: REG_SZ
Data:
Value 5
Name: RegisteredOrganization
Type: REG_SZ
Data:
Value 6
Name: Version
Type: REG_SZ
Data: 5.2
Value 7
Name: SuiteName
Type: REG_SZ
Data: SBS
Value 8
Name: SuiteVersion
Type: REG_SZ
Data: 5.2
Value 9
Name: SuiteVersionMinor
Type: REG_SZ
Data: RTM
Value 10
Name: SkuID
Type: REG_SZ
Data: 95AFC82C-494C-4403-B33F-9E6295330830
Value 11
Name: LangID
Type: REG_DWORD
Data: 0x409
Value 12
Name: Language
Type: REG_SZ
Data: English (United States)
Value 13
Name: Address1
Type: REG_SZ
Data:
Value 14
Name: Address2
Type: REG_SZ
Data:
Value 15
Name: City
Type: REG_SZ
Data:
Value 16
Name: State
Type: REG_SZ
Data:
Value 17
Name: ZIP
Type: REG_SZ
Data:
Value 18
Name: Country
Type: REG_SZ
Data: United States
Value 19
Name: CountryCode
Type: REG_DWORD
Data: 0x348
Value 20
Name: Phone
Type: REG_SZ
Data:
Value 21
Name: Fax
Type: REG_SZ
Data:
Value 22
Name: OutlookPID
Type: REG_SZ
Data:
Value 23
Name: scenario
Type: REG_SZ
Data: %SBS%
Value 24
Name: SetupPass
Type: REG_DWORD
Data: 0x2
Value 25
Name: SetupComplete
Type: REG_DWORD
Data: 0x1
End of part 1 of post. Please see part 2.
.
- References:
- RE: Corrupted SBS Backup Application
- From: "Brandy Nee [MSFT]"
- RE: Corrupted SBS Backup Application
- From: Brian W
- RE: Corrupted SBS Backup Application
- From: "Brandy Nee [MSFT]"
- RE: Corrupted SBS Backup Application
- From: Brian W
- RE: Corrupted SBS Backup Application
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