Re: Urgent! New router and big disaster

The solution most likely lies in getting the CEICW to run cleanly. There's
not much hope if it doesn't.

With two nics and a router, you have a full time broadband connection - and
that is what must be selected in CEICW, and CEICW must run cleanly with that
selection.

Go to c:\program files\Microsoft Windows Small Business Server\support and
find the icwlog.txt. Rename it to icwlog.old, and then re-run the CEICW,
seleting full time broadband connection. Make sure you elect to set up the
firewall.

If you get errors, then go back to the icwlog.txt, and copy/paste it here
(or attach it to a message).

If you're tired of this thread (I would be) - then call Microsoft Customer
Support, pay the money, and it will be fixed.

I'd offer to remotely access your system to fix this, but I seriously doubt
that's possible. But if you want me to confirm that - send me an email with
your public ip address.

--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and I'll
understand." - Confucius


"Kimmy" <Kimmy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:F42169CA-1D28-429E-A702-783329BA9992@xxxxxxxxxxxxxxxx
Yes I did, but the first time it came up with network config error, second
time it failed at the firewall, and this last time it failed at email
config... (I had it orginally set to use pop3 connector and exchange..
Checked the DCHP services(client/server) and both are set to auto start
and
both were running. I still can't open i.e and type address
www.dnslookup.com,
but I still can type in the ip , 65.98.45.220 and have the site load.
Double
check the router as well and unless I missed a firewall setting on it, it
looks right. I plug a laptop into and I can connect with no problems.
But is it normal, to open the DHCP service console, and it shows not
connected, until I click on the server name? Then it states that it is
running. Close the console and reopen, it shows again not connected. Thats
seems a little strange, in the services it shows both running and in the
event logs, it shows where it started fine.

Anyway the Server Ipconfig /all is this...

Server Local Area Connection:
Connection-specific DNS Suffix:
Description: Intel Pro/1000
Physical Address: 00-14-22-B4_12-CE
DHCP Enabled : NO
IP Address 192.168.16.2
Subnet Mask : 255.255.255.0
Default Gateway:
DNS Servers: 192.168.16.2
Primary Wins Server 192.168.16.2

Ethernet Network Connection

Connection-specific DNS Suffix:
Description: BroadCom NetXtream
Physical Address: 00-10-18-18-31-C2
DHCP Enabled : NO
IP Address 192.168.0.100
Subnet Mask : 255.255.255.0
Default Gateway: 192.168.0.1
DNS Servers: 192.168.16.2
NetBios Over TCPIP: Diabled


"Les Connor [SBS Community Member - SBS M" wrote:

did you re-run the ceicw and select 'direct broadband connection' in the
first screen?

--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and I'll
understand." - Confucius


"Kimmy" <Kimmy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8C634770-AE53-4373-966B-099B40C2393C@xxxxxxxxxxxxxxxx
I checked the router, I am running a laptop off of it so I can post. It
is
working fine. I wish I could get someone in but I in the sticks and
there
are
no techies around for miles.

"Les Connor [SBS Community Member - SBS M" wrote:

Also, it might be a good time to go to the router's configuration
page,
and
see what it has to say. Is it connected, and what dns servers is it
pointing
to? Perhaps they're pooched. If you could easily connect a machine on
one
of
the router ports (and get the nic configured correctly) you might be
able
to
determine if there's a working internet connection, or not.

This thread shows how hard it can be to get anything done in a
newsgroup
setting. An experienced SBS technician would have this sorted in less
than
10 minutes if he was at your premises ;-/.

--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and
I'll
understand." - Confucius


"Merv Porter [SBS-MVP]" <mwport@xxxxxxxxxxxxxxxxxxx> wrote in message
news:%23HGGR8YQGHA.3896@xxxxxxxxxxxxxxxxxxxxxxx
Go back to pointing the external NIC DNS Servers to the SBS server
IP
address (192.168.16.2).

After that, make sure the DHCP Client Service is running on the
server.

No DNS Name Resolution If DHCP Client Service Is Not Running
http://support.microsoft.com/kb/q268674/

--
Merv Porter [SBS MVP]
===================================
"Les Connor [SBS Community Member - SBS MVP]"
<les.connor@xxxxxxxxxxxx>
wrote in message news:%23XzuE4YQGHA.2300@xxxxxxxxxxxxxxxxxxxxxxx
Whooops, local router device is the wrong answer ;-).

You have a full-time broadband connection.

--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and
I'll
understand." - Confucius


"Kimmy" <Kimmy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:97BAB5D4-7850-40B0-BEA2-E9B58F95F90A@xxxxxxxxxxxxxxxx
Okay, when I run the CEICW this is what I see...
First Page of the Internet Connection Wizard, I select my
Broadband
connection.
Next I Select a local router device with an ip address. The next
page
are
the DNS Server addresses provided by my ISP, and the local IP
address
of
router,which are already in.

The Next Page is the network connection page, Under ISP network I
have
the
Network connection, but I can't change the ip address or the
subnet
mask,
same as the Server Local Area Connection, I can't change addresses
there
either.

After that I get the rest, firewall, web server certificate,
internet
email
and so on. I am not sure how I can
use the CEICW to make the changes you have listed. Or have I
misunderstood.

"CO-DBA-SC-EL" wrote:

You're getting close. Since you can reach an external web site by
using
its
IP it means that your problem is now DNS. I don't see how your
settings
could work. In the TCP/IP properties for the external NIC, you
need
to
specify an external DNS server for DNS, instead of the server's
own
IP
address. You should do that in the CEICW, that way it will set up
the
DNS
forwarding to work correctly. When the CEICW asks you for the
configuration
for the external NIC, use:
IP Address 192.168.0.99 (See Note 1)
Subnet Mask : 255.255.255.0
Default Gateway: 192.168.0.1
DNS Servers: 192.168.0.1 (See Note 2)

Note 1. 192.168.0.100 looks like an address in the DHCP range of
the
router.
You should give your SBS a fixed external address so you can
forward
ports
to it reliably in the router. I don't have the D-Link doc but
x.x.x.99
should be outside its DHCP range. If not pick another one. Why do
that
if
the SBS is the only computer connected to the router? Because
some
day
you
might try to debug something else, plug a computer in the router
while
the
SBS is off or disconnected, then plug the SBS back in and
discover
that
the
other computer has now been given the address you thought was the
SBS's
own.
Then of course RWW and all those goodies quit working. Play it
safe.
Use a
fixed address outside the DHCP range of the router.
Note 2. Normally the router will forward DNS requests. You may be
able
to
speed things up by specifying the IP address of your ISP's DNS
servers
instead of the router -- the router will just pass that through
instead
of
actively forwarding.

C_O

"Kimmy" <Kimmy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:C56EA7C3-EAE0-4D4F-9BBB-DFA8FBB9DC11@xxxxxxxxxxxxxxxx
I checked the binding order and the Server Local area connection
is
at
the
top.

I should have been more clear about internet connection..
- when we open internet explorer the company web is shown, when
we
type in
an address... http:www.google.ca, we get page cannot be
displayed.
But if
I
type the ip address 65.98.45.220 the webpage loads. (this is
true
for
Both
the SBS and client stations)
I just read somewhere in another posting about nslookup.exe,
and
thought I
would give it a try. I got this..
***Can't find server name for address 192.168.16.2:
Non-existent
domain
Default Server: Unknown
Address: 192.168.16.2
( I found that in the DNS - clicked my server name and ran the
lookup
tool)

"Merv Porter [SBS-MVP]" wrote:


However, when I checked the binding on the external nic
there
was
no
TCP/IP
in the list, just File and Printer Sharing and the
Microsoft
Client
Networks
were the only two in the list and neither of them are
checked
off.

Check Binding order
------------------------
Right click My Network Places...Properties. Highlight the
Internal
NIC.
Then
select Advanced...Advanced Settings from the top menu for that
window.
This
will check the bindings.

The Internal NIC should be displayed first followed by the
External
NIC.
If
not, move the Internal NIC to the top of the list.
The Internal NIC should have File and Printer Sharing bound
(checkmarked)
to
the TCP/IP Protocol.
The Internal NIC should have Client for Microsoft Networks
bound
(checkmarked) to the TCP/IP Protocol.
------------------------

Is the Internal NIC at the top of the list?

After
running the internet connection wizard, no internet was
available
for
either
the SBS or the Client by using the test page
www.dnslookup.com,
but
each
can
view 65.98.45.220.

What is 65.98.45.220? If neother SBS server nor client
workstation
had
Internet access, how could they view anything at this public
(Internet)
IP
address?

--
Merv Porter [SBS MVP]
===================================

"Kimmy" <Kimmy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:41894A1D-D2B3-49C0-AB14-AD2D5EA865E8@xxxxxxxxxxxxxxxx
Been having a a lot of trouble. The orignial router died
and
now
we
are
using a D-Link 604. My problem is this:

1 -I have the set up done just like this...

http://www.smallbizserver.net/Default.aspx?tabid=266&articleType=ArticleView&articleId=76

However, when I checked the binding on the external nic
there
was
no
TCP/IP
in the list, just File and Printer Sharing and the
Microsoft
Client
Networks
were the only two in the list and neither of them are
checked
off.
After
running the internet connection wizard, no internet was
available
for
either
the SBS or the Client by using the test page
www.dnslookup.com,
but
each
can
view 65.98.45.220.

The Current ipconfig/all from server is this
Server Local Area Connection:
Connection-specific DNS Suffix:
Description: Intel Pro/1000
Physical Address: 00-14-22-B4_12-CE
DHCP Enabled : NO
IP Address 192.168.16.2
Subnet Mask : 255.255.255.0
Default Gateway:
DNS Servers: 192.168.16.2
Primary Wins Server 192.168.16.2

Ethernet Network Connection

Connection-specific DNS Suffix:
Description: BroadCom NetXtream
Physical Address: 00-10-18-18-31-C2
DHCP Enabled : NO
IP Address 192.168.0.100
Subnet Mask : 255.255.255.0


.

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