RE: Client Computers cannot upload or download from Remote FTP servers

Hi Fred,

Thank you for posting in SBS newsgroup.

Based on the description, I understand the issue to be: you cannot upload
or download files or receive directory listings from remote (internet
based) FTP server on SBS and client computers. And you can operate
correctly to the FTP server if you connect a Windows 2003 server on the
same network with SBS. If I have misunderstood your concerns, please do not
hesitate to let me know.

To narrow down the problem, would you please help me collect the following
information?

1. Have you configured SBS and client computer as following?

On SBS server:

External NIC:
IP: assigned by your ISP or your hardware router
Gateway: your ISP or your Hardware router IP
DNS: SBS INTERNAL NIC IP as the only entry

Internal NIC:
IP: Fixed IP
Gateway: None
DNS: SBS INTERNAL NIC IP as the only entry

In the DNS console (dnsmgmt.msc), right click your ServerName and click
properties. In the Forwarders tab, your ISP DNS server IP should be
inputted there.

On workstation inside your SBS local subnet

IP: Assigned by DHCP on SBS
Gateway: SBS internal NIC IP
DNS: SBS INTERNAL NIC IP as the only entry

2. Does the situation occur on all FTP servers? Can you upload files to
other internet FTP server?
3. Can you upload files to the remote FTP server from a home computer?
4. Do you have any router or firewall on your SBS? If so, you may configure
them to open port 21.
5. Have you applied the latest IE 6 SP1 on your clients? If not, I strongly
suggest that you upgrade to the latest IE version.
6. Please use Internet Explorer and try to modify the IE to test the FTP in
different client mode ''FTP PORT Mode and PASV Mode''. Open Internet
Explorer, click 'Tools'->'Internet Options'. In 'Advanced' tab, modify the
settings and then try the FTP access:


1) Check ''Enable folder view for FTP site'' option; uncheck ''Use Passive
FTP'' option (The IE will work in Active mode FTP).
2) Uncheck ''Enable folder view for FTP site'' option; check ''Use Passive
FTP'' option (The IE will work in Passive mode FTP).

You may also refer to the KB 323446:

323446 How to configure Internet Explorer to use both the FTP PORT mode
and the
http://support.microsoft.com/?id=323446

7. Please also re-run CEICW and make sure you have selected FTP on Services
Configuration page to see if the problem can be resolved:

1) Open Server Management, click To Do List, and then click Connect to the
Internet to launch CEICW.
2) On the Wizard, click Next until you see Firewall page.
3) Click to select Enable Firewall, and then click Next.
4) Select all options, and then click Next.
5) Click to select "Allow access to only the following web site services
from the Internet", and then select the websites that you need such as
Windows SharePoint Services intranet site, and then click Next.
6) Click Create a new Web server certificate and input your FQDN as the web
server certificate on Web server name column and then click Next.
7) Follow the instructions to finish the rest steps.

You can also refer to the following KB article:

825763 How to configure Internet access in Windows Small Business Server
2003
http://support.microsoft.com/?id=825763

Thanks for your taking time to help me collect the above information and I
look forward to hearing from you.

Best regards,

Crina Li (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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--------------------
| Thread-Topic: Client Computers cannot upload or download from Remote FTP
servers
|| From: =?Utf-8?B?RnJlZCBIYXJ0emxlcg==?=
<FredHartzler@xxxxxxxxxxxxxxxxxxxxxxxxx>
| Subject: Client Computers cannot upload or download from Remote FTP
servers
| Date: Sat, 4 Mar 2006 07:57:27 -0800
|
| Newsgroups: microsoft.public.windows.server.sbs
| |
| I am using SBS 2003.
|
| Since installing a second NIC and enabing Rouing and Remote Access (using
| the wizards), my SBS server cannot upload or download files or receive
| directory listings from remote (internet based) FTP servers.
|
| The same applies to my client computers.
|
| These clients (XP Pro SP2) CAN logiin to the FTP servers and be
validated.
|
| There is no error message on the FTP client (MS FTP). It just hanges
| displaing the last line (150 Opening BINARY mode data connection for
xxxxxx)
|
| All other internet based functions seem to operate correctly.
|
| FTP operates correctly connectiing to the same site, using a Windows 2003
| Standard server on the same network with two adapters, one connected
directly
| to the internet.
|

.

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