RE: CEICW KEEPS GIVING ERRORS

From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
Date: Wed, 01 Mar 2006 02:58:48 GMT

Hi John,

Thanks for your email.

There are many articles and documents for ISA 2004 and SBS 2003. I choose
some articles for your reference, hope it useful to you:.

867483 How to configure networks in ISA Server 2004
http://support.microsoft.com/?id=867483

Troubleshooting Network Configuration in ISA Server 2004
http://www.microsoft.com/technet/prodtechnol/isa/2004/plan/ts_networks.mspx

Best Practices for Configuring Networks in ISA Server 2004:
http://www.microsoft.com/technet/prodtechnol/isa/2004/plan/bp_networks.mspx

Address translation rules and policy rules in a multi-networked environment
in ISA Server 2004: http://support.microsoft.com/?id=838362

How to configure Web publishing rules to host multiple Web sites with host
headers in ISA Server
http://support.microsoft.com/?id=838252

How to use a HOSTS file to test a site that uses host headers on an
intranet
http://support.microsoft.com/?id=228760

Configuring Internal Client Access to Internal Resources in ISA Server 2004
http://www.microsoft.com/technet/prodtechnol/isa/2004/plan/internalclientacc
ess.mspx

840614 How to install and use certificates for SSL connections in ISA Server
http://support.microsoft.com/?id=840614

Digital Certificates for Internet Security and Acceleration Server 2004
888716
http://support.microsoft.com/?id=888716

The Digital Certificates for ISA Server 2004 document:
http://www.microsoft.com/technet/prodtechnol/isa/2004/plan/digitalcertificat
es.mspx

http://go.microsoft.com/fwlink/?LinkId=20794

How to publish a Web site directly on your Internet Security and
Acceleration Server 2004 computer 885186
http://support.microsoft.com/?id=885186

838244 How to configure a certificate for use with a Web publishing rule in
ISA
http://support.microsoft.com/?id=838244

838252 How to configure Web publishing rules to host multiple Web sites with
http://support.microsoft.com/?id=838252

837834 How to publish an SSL Web site by using SSL tunneling in ISA Server
2004
http://support.microsoft.com/?id=837834

The differences between the Back Up feature and the Export feature in ISA
Server 2004, and the differences between the Restore feature and the Import
feature in ISA Server 2004
http://support.microsoft.com/default.aspx?scid=kb;en-us;838375

838122 How to deploy the ISA Server 2004 Firewall Client program
http://support.microsoft.com/?id=838122

ISA Server 2004 ISA Server 2004 Configuration Guide
http://download.microsoft.com/download/3/7/b/37b0cbc4-e578-4082-a779-de4fbe8
76f06/ISA2004SE_configguide-Rev%201%2003.doc

888715 Export, import, and backup functionality in Internet Security and
Acceleration Server 2004
http://support.microsoft.com/default.aspx?scid=kb;EN-US;888715

From the ISA homepage, you can find more useful information that meets your

needs.
ISA homepage:
http://www.microsoft.com/isaserver/default.mspx

The following link is ISA newsgroup, you can post ISA issues here.
http://www.microsoft.com/technet/prodtechnol/isa/2004/default.mspx

Windows Small Business Server 2003: Frequently Asked Questions
http://www.microsoft.com/windowsserver2003/sbs/techinfo/overview/generalfaq.
mspx

Backing Up and Restoring Windows Small Business Server 2003
http://www.microsoft.com/technet/prodtechnol/sbs/2003/maintain/bkuprstr.mspx

825763 How to configure Internet access in Windows Small Business Server
2003
http://support.microsoft.com/?id=825763

Windows Small Business Server 2003 Service Pack 1
http://www.microsoft.com/WindowsServer2003/sbs/downloads/sp1/default.mspx

Securing Your Windows Small Business Server 2003 Network
http://www.microsoft.com/technet/security/smallbusiness/prodtech/sbs/sec_sbs
2003_network.mspx

Product Documentation for Windows Small Business Server 2003
http://www.microsoft.com/windowsserver2003/sbs/techinfo/productdoc/default.m
spx

Additionally I suggest you take a look at the following link to get more
information to SBS 2003, you can find much useful information.
http://www.smallbizserver.net/Default.aspx?tabid=266&articleType=CategoryVie
w&categoryId=25

Hope above information helps! I am happy to be of assistance to you.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
The customer mail content:
=====================
Ms. WU,
I hope you don't mind me sending you an email, but I have a question that I
thought maybe you could help me with. You seem to know a lot about SBS2k3
and ISA2k4, and I was wondering if you could tell me of a book, series of
webcasts or what ever in order that I might understand the rules,
certificates, and anything else associated with ISA or SBS and how they
work. I feel like a idiot for asking this question but the more I try to do
with SBS the less I know and understand. We have no Microsoft partners in
our area that I care to deal with and our higher education systems here
don't cover these topics. Again thanks for any assistance you can give.

John Miller of WV
=====================

--------------------

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From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
Organization: Microsoft
Date: Tue, 28 Feb 2006 08:40:57 GMT
Subject: RE: CEICW KEEPS GIVING ERRORS
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Hi John,

Thanks for your update. I am glad to know that things are getting fine

now.

I appreciate your time and effort to try my suggestions and get this
resolved.

If we want to configure different web sites using the same listening port,
we need use host header to publish them. For detail steps to process, you
can refer to the following KB article:

324287 HOW TO: Use Host Header Names to Configure Multiple Web Sites in
http://support.microsoft.com/?id=324287

For you have installed the ISA server on the SBS server box, you need
configure some rules to publish it. For detail steps please refer to the
following articles:

http://www.isaserver.org/tutorials/Publishing_Multiple_Web_Sites_using_Web_

ublishing_Rules.html

Actually, to publish multiple web sites via ISA (and you have a single

IP),

you can follow the instruction in the following White Paper:

Publishing Multiple Web Sites using a Wildcard Certificate in ISA Server
2004 Using a Single Certificate to Publish Multiple Secure Web Sites
http://www.microsoft.com/technet/prodtechnol/isa/2004/maintain/wildcard.msp

Hope above information helps! I am happy to be of assistance to you.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check

the

"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In

doing

so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
The customer mail content:
====================
Ms.WU,

I had to reinstall ISA2k4 over the weekend. all went well and when I ran
CEICW after the install all seemed to work ok. I do have one question when
I look at one of the web listeners that CEICW made it opens ports 80 and
443 in the same listener. I tried to create a new listener to listen on
only port 80 but got the warning that ports and ranges cannot overlap.

Does

it hurt to have both ports open to our external web site?
Again thank you for your assistance.
John Miller

====================

--------------------

X-Tomcat-ID: 149444361
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From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
Organization: Microsoft
Date: Thu, 23 Feb 2006 08:37:21 GMT
Subject: RE: CEICW KEEPS GIVING ERRORS
X-Tomcat-NG: microsoft.public.windows.server.sbs
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Hi John,

Thanks for your update.

I am sorry for incorrect information. For you have installed ISA 2004 on
the SBS server box, the default web site should listen on the internal IP
address of the server box (192.168.1.45). Please change it back.

When we re-install the ISA server, we need first export all the rules

that

are configured manually with ISA 2004 import and export wizard. For

detail

steps, please check the following article:

888715 Export, import, and backup functionality in Internet Security and
Acceleration Server 2004
http://support.microsoft.com/default.aspx?scid=kb;EN-US;888715

After re-install ISA 2004, please first run CEICW to configure network
connection and create related certificates for web server and ISA server.

Please let me know if you have any further question on the issue. I am
happy to be of assistance to you.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the

corresponding

newsgroups so that they can be resolved in an efficient and timely

manner.

You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check

the

"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In

doing

so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no

rights.

The customer mail content:
======================
Ms WU,
thank you for your assistance. I have tried what you suggested, the

default

web site was running and listening on 192.168.1.45 I changed it to All
Unasigned, ran iisreset and then re-ran CEICW. I received the same errors
at the same place in configuration. I will re-install ISA 2004 this

weekend

and see what happens. One questions about the re-install, will all the
listeners and certificates be removed and have to be re-done, as well as
and rules I have set up? Just wanted to know so I can plan for it if it
does. Again many thanks for your assistance. I will let you know via

how the re-install goes.

John Miller
======================

--------------------

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From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
Organization: Microsoft
Date: Wed, 22 Feb 2006 05:45:54 GMT
Subject: RE: CEICW KEEPS GIVING ERRORS
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Hi John,

Thanks for your information.

The following error reported in icwlog.txt file:

Error 0xc0040391 returned from call to Saving ISA2k4 changes().
The Web listeners used in rule "SBS Outlook via the Internet Web

Publishing

Rule" and in rule "Pub LRS Web" specify identical IP addresses and

ports.

Web listener IP addresses and ports used by different rules cannot

overlap.

at InteropFPCLib.FPCArrayClass.Save(Boolean fResetRequiredServices,
Boolean fReloadConfiguration)
at StingrayManagedUtil.StingrayUtil.SaveChangesAndRestartServices()
Error 0xc0040391 returned from call to CStingrayCommit::CommitEx().

Let us check the following settings:

1. Open Internet Information Services (IIS) Manager (inetmgr.exe), click
Web Sites, is Default Web Site running? If not, please start it.

2. Right-click Default Web Site and click Properties, what''s the IP
address Default Web Site is listening on? Internal IP or All Unassigned?

If

is not All Unassigned, change it to All Unassigned, run iisreset. Does

the

issue persist?

3. If the issue persists, please try to reinstall ISA 2004 at weekend to
see if it helps.

To publish a internal web site to internet, we need configure publishing
rule in ISA 2004. you can take a look at the following articles to get
detail steps:

885186 How to publish a Web site directly on your Internet Security and

http://support.microsoft.com/?id=885186

Please note: when you follow steps to "configure a Web publishing rule",

in

7th step " On the Define Website to Publish page ", please type the
computer name or the IP address of the member server in the Computer

name

or IP address box.

305052 Configuring Web Publishing Rules to Host Multiple Web Sites with
Host http://support.microsoft.com/?id=305052

323426 How To Configure the Web Publishing Service to Work with Internet

in

win 2003 http://support.microsoft.com/?id=323426

323382 How To Securely Publish Multiple Web Sites by Using ISA Server in

http://support.microsoft.com/?id=323382

I appreciate your time!

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the

corresponding

newsgroups so that they can be resolved in an efficient and timely

manner.

You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check

the

"Notify me of replies" box to receive e-mail notifications when there

are

any updates in your thread. When responding to posts via your

newsreader,

please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In

doing

so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly.

Please

check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no

rights.

--------------------

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From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
Organization: Microsoft
Date: Tue, 21 Feb 2006 05:51:08 GMT
Subject: RE: CEICW KEEPS GIVING ERRORS
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Hi,

Thanks for your information.

1. Have you installed any sites under the Default Web site? If yes,

please

remove them from IIS management console and then re-run CEICW again,

what

is the result?

2. If the issue persists, I would like to suggest you reinstall the ISA
2004 server, then re-run CEICW to test the issue.

Note: Please strictly follow the KB article 825763 to configure network
connection.

825763 How to configure Internet access in Windows Small Business

Server

2003
http://support.microsoft.com/?id=825763

If the issue persists, please kindly help me collect some information

isolate the issue:

1. What changes you made in network connection configurations? What is

your

network topology (two NICs, router)?
2. What is your SBS server version? Is it installed SBS 2003 SP1 or
upgraded from SBS 2003?
3. Please run command "IPconfig /all" (no quotation marks) to get IP

report

for me on the server box.

I appreciate your time!

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the

corresponding

newsgroups so that they can be resolved in an efficient and timely

manner.

You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check

the

"Notify me of replies" box to receive e-mail notifications when there

are

any updates in your thread. When responding to posts via your

newsreader,

please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In

doing

so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly.

Please

check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no

rights.

--------------------

Thread-Topic: CEICW KEEPS GIVING ERRORS
thread-index: AcY2SF6V0uRExXHKRVe78AN4i5LP5w==
X-WBNR-Posting-Host: 12.20.121.53
From: =?Utf-8?B?am1pbGxlcldW?= <jmillerWV@xxxxxxxxxxxxxxxxxxxxxxxxx>
References: <8B22FA54-725A-470D-973E-D1C7A9D6642E@xxxxxxxxxxxxx>

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<C5B4B4FA-F88D-4603-95C0-C71E7E3C1612@xxxxxxxxxxxxx>
<Ncr5PqhNGHA.768@xxxxxxxxxxxxxxxxxxxxx>

Subject: RE: CEICW KEEPS GIVING ERRORS
Date: Mon, 20 Feb 2006 10:06:27 -0800
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Jenny,
I have emailed the info your requested to the adress you supplied.

Total

file size was about 340kb.
John Miller

""Jenny wu [MSFT]"" wrote:

Hi,

Thanks for you update.

I am sorry for the delayed response due to weekend. Please

understand

that

the newsgroups are staffed weekdays by Microsoft Support

professionals

to

answer your systems and applications questions. Your understanding

greatly appreciated!

I appreciate your time and efforts to the issue. But I can not

receive

your

email till now. If the files are too big, please mail me in several

emails.

Also please compress those files. My working mailbox is:
v-yanniw@xxxxxxxxxxxxx

For time critical issues (not business down), we encourage you to

contact

CSS directly for more immediate assistance:
International Support (non-US/Canada):
http://support.microsoft.com/common/international.aspx

US and Canada:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone

I appreciate your time!

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have

issues

regarding other Microsoft products, you'd better post in the

corresponding

newsgroups so that they can be resolved in an efficient and timely

manner.

You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you

check

the

"Notify me of replies" box to receive e-mail notifications when

there

are

any updates in your thread. When responding to posts via your

newsreader,

please "Reply to Group" so that others may learn and benefit from

your

issue.

Microsoft engineers can only focus on one issue per thread. Although

we

provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean.

doing

so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly.

Please

check http://support.microsoft.com for regional support phone

numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no

rights.

--------------------

Thread-Topic: CEICW KEEPS GIVING ERRORS
thread-index: AcYz2v7AmcqyybsMReWEAIE+xUpMww==
X-WBNR-Posting-Host: 12.20.121.53
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References: <8B22FA54-725A-470D-973E-D1C7A9D6642E@xxxxxxxxxxxxx>

<4i10LC5MGHA.768@xxxxxxxxxxxxxxxxxxxxx>

Subject: RE: CEICW KEEPS GIVING ERRORS
Date: Fri, 17 Feb 2006 07:58:29 -0800
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microsoft.public.windows.server.sbs:245319

X-Tomcat-NG: microsoft.public.windows.server.sbs

I have emailed you the requested info. I could find no errors in

the

event

log associated with this matter. I am looking at a reinstall of

SBS2k3?

If

so

let me know ASAP as the only time I can do it is on the weekend.

Again

Thanks

for the assistance.

""Jenny wu [MSFT]"" wrote:

Hi,

Thanks for using the SBS newsgroup.

From your description, I understand the issue to be: you received

error

message when run CEICW wizard. If I am off base, please don't

hesitate

to

let me know.

Before we go further please kindly help me collect some

information

so

that

the issue is resolved efficiently.

1. Please help me collect some screen shots when the issue

reproduced.

2. Please help me collect the following log files for analyze:

a. The icwlog.txt file in the "%Program Files%\Microsoft Windows

Small

Business Server\Support" folder.

b. The icwdetails*.htm in the "%Program files%\Microsoft Windows

Small

Business Server\Networking\ICW\" folder.

3. Can you find any related error message in Event Viewer? If

yes,

please

paste the detail information in the newsgroup.

Please add all files to a zip file and mail me at:

v-yanniw@xxxxxxxxxxxxx

I appreciate your time!

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have

issues

regarding other Microsoft products, you'd better post in the

corresponding

newsgroups so that they can be resolved in an efficient and

timely

manner.

You can locate the newsgroup here:
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When opening a new thread via the web interface, we recommend you

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any updates in your thread. When responding to posts via your

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please "Reply to Group" so that others may learn and benefit from

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Microsoft engineers can only focus on one issue per thread.

Although

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provide other information for your reference, we recommend you

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different incidents in different threads to keep the thread

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In

doing

so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS

directly.

Please

check http://support.microsoft.com for regional support phone

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Any input or comments in this thread are highly appreciated.
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--------------------

Thread-Topic: CEICW KEEPS GIVING ERRORS
thread-index: AcYzI0o1UANGgIz4RVS6ZqcOXDJTYw==
X-WBNR-Posting-Host: 12.20.121.53
From: =?Utf-8?B?am1pbGxlcldW?=

<jmillerWV@xxxxxxxxxxxxxxxxxxxxxxxxx>

Subject: CEICW KEEPS GIVING ERRORS
Date: Thu, 16 Feb 2006 10:03:28 -0800
Lines: 10
Message-ID: <8B22FA54-725A-470D-973E-D1C7A9D6642E@xxxxxxxxxxxxx>
MIME-Version: 1.0
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: 7bit
X-Newsreader: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
Newsgroups: microsoft.public.windows.server.sbs
NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
Xref: TK2MSFTNGXA01.phx.gbl

microsoft.public.windows.server.sbs:245042

X-Tomcat-NG: microsoft.public.windows.server.sbs

When I have to rerun CEICW to make changes I keep getting the

following

at

the configuration screen. The Network configuration goes fine

and

gives

a

green check mark. Firewall configuration however fails the error

is

"An

error

occurred while configuring a component." continue with wizard

and

configure

remaining components click OK. to end configuration....." I

clikc

ok

and

it

continues to Secure Web site Configuration where I get the same

ERROR

again.

I clikc OK again and it proceeds to email configuration where it

configures

ok. What is going on here? I can rerun it back to back and get

the

same

results. Please help, this is getting very frustrating and

managment

is

getting upset.

Follow-Ups:
- RE: CEICW KEEPS GIVING ERRORS
  - From: "Jenny wu [MSFT]"

Prev by Date: RE: Error setting up sbs2k3
Next by Date: RE: Can't get rid of success audits in security portion of event viewer!
Previous by thread: RE: Error setting up sbs2k3
Next by thread: RE: CEICW KEEPS GIVING ERRORS
Index(es):
- Date
- Thread

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