RE: WSUS not detecting but not downloading updates...

Hi James,

Thank you for posting in SBS newsgroup.

From your description, I understand the issue to be: WSUS can not download
update and got event 364. If I have misunderstood your concerns, please do
not hesitate to let me know.

The problem should be a WSUS problem; I would suggest you post it in the
microsoft.public.windows.server.update_services newsgroup. The reason why
we recommend posting appropriately is you will get the most qualified pool
of respondents, and other partners who read the newsgroups regularly can
either share their knowledge or learn from your interaction with us.

Currently, I can only provide the following documents for your reference:

Windows Server Update Services Frequently Asked Questions
http://www.microsoft.com/windowsserversystem/updateservices/evaluation/faqs.
mspx

Step-by-Step Guide to Getting Started with Windows Server Update Services.
Recommended as the quickest way to start using WSUS, this paper provides
step-by-step instructions for getting started. You will find instructions
for how to install WSUS on Windows Server 2003; configure WSUS to obtain
updates; configure clients to install updates from WSUS; and approve, test,
and distribute updates.
http://www.microsoft.com/technet/prodtechnol/windowsserver2003/library/WSUS/
WSUSStepbyStepTC/29733254-b3e2-43d6-aaa6-4ba5df50e961.mspx

Deploying Microsoft Windows Server Update Services. Recommended for
administrators requiring comprehensive information about WSUS, this guide
describes how to deploy WSUS. You will find step-by-step installation and
configuration procedures, as well as details on how WSUS functions, its
scalability, and bandwidth. Additionally, there is how-to information for
updating and configuring Automatic Updates on client workstations and
servers, steps for migrating from SUS to WSUS, and steps for setting up a
WSUS server on an isolated segment of your network, and then manually
importing updates.
http://www.microsoft.com/technet/prodtechnol/windowsserver2003/library/WSUS/
WSUSDeploymentGuideTC/ace052df-74e7-4d6a-b5d4-f7911bb06b40.mspx

TechNet webcasts:
http://www.microsoft.com/windowsserversystem/updateservices/support/default.
mspx

http://www.microsoft.com/windowsserversystem/updateservices/default.mspx

Thanks for your understanding and I look forward to your reply.

Best regards,

Crina Li (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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--------------------
| From: "James H-B" <jbroomfield1@xxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.sbs
| Subject: WSUS not detecting but not downloading updates...
| Date: 22 Feb 2006 01:10:10 -0800
| Organization: http://groups.google.com
| |
| This is really starting to get quite irritating. WSUS can sychronise
| and gets a list of updates to install however it won't download the
| updates and I get Event ID: 364 in the log which states:
| Content file download failed. Reason: Error calling
| [kernel32.dll]:CreateDirectory(L:\WSUS\WsusContent\22) Source File:
| Destination File: .
| I have checked the permissions and all seems to be as it should be...
| The softwaredistribution.log file says this when I attempt to retry
| downloading the files:
| 2006-02-21 10:42:27.300
| UTC Info w3wp.4674 ThreadEntry
| SusEventDispatcher.DispatchManagerDatabasePollingThreadProc
| 2006-02-21 10:42:27.440
| UTC Info w3wp.4674 SusEventDispatcher.TriggerEvent
| TriggerEvent called
| for NotificationEventName: ConfigurationChange, EventInfo:
| ConfigurationChange
| 2006-02-21 10:42:27.456
| UTC Info w3wp.4395 ThreadEntry
| SusEventDispatcher.DispatchManagerWorkerThreadProc
| 2006-02-21 10:42:27.456
| UTC Info w3wp.4395
| SusEventDispatcher.DispatchManagerWorkerThreadProc DispatchManager
| Worker Thread Processing NotificationEvent: ConfigurationChange
| 2006-02-21 10:42:27.675
| UTC Info w3wp.4674 SusEventDispatcher.TriggerEvent
| TriggerEvent called
| for NotificationEventName: DeploymentChange, EventInfo:
| DeploymentChange
| 2006-02-21 10:42:27.675
| UTC Info w3wp.4674 SusEventDispatcher.TriggerEvent
| TriggerEvent called
| for NotificationEventName: FileLocationChange, EventInfo:
| FileLocationChange
| 2006-02-21 10:42:27.675
| UTC Info w3wp.4674 SusEventDispatcher.TriggerEvent
| TriggerEvent called
| for NotificationEventName: HardwareIDChange, EventInfo:
| HardwareIDChange
| 2006-02-21 10:42:27.675
| UTC Info w3wp.4674 SusEventDispatcher.TriggerEvent
| TriggerEvent called
| for NotificationEventName: LanguageChange, EventInfo: LanguageChange
| 2006-02-21 10:42:49.363
| UTC Info wsusservice.10 SusEventDispatcher.TriggerEvent
| TriggerEvent
| called for NotificationEventName: ContentSyncAgent, EventInfo:
| 2006-02-21 10:42:49.675
| UTC Info wsusservice.641 ThreadEntry
| SusEventDispatcher.DispatchManagerWorkerThreadProc
| 2006-02-21 10:42:49.675
| UTC Info wsusservice.641
| SusEventDispatcher.DispatchManagerWorkerThreadProc DispatchManager
| Worker Thread Processing NotificationEvent: ContentSyncAgent
| 2006-02-21 10:42:49.785
| UTC Info wsusservice.640 ThreadEntry
| ContentSyncAgent.WakeUpWorkerThreadProc
| 2006-02-21 10:42:49.785
| UTC Info wsusservice.640 SusEventDispatcher.RegisterEventHandler
| RegisterEventHandler
| called for NotificationEventName: ConfigurationChange
| 2006-02-21 10:42:51.738
| UTC Info wsusservice.640 ContentSyncAgent.WakeUpWorkerThreadProc
| ServerHealth:
| Updating Server Health for Component: ContentSyncAgent Running, Marking
| as Running
| 2006-02-21 10:42:52.347
| UTC Info wsusservice.640 ContentSyncAgent.WakeUpWorkerThreadProc
| Processing
| Item: 59daa307-e9ae-4092-8d0d-2e6966d1b6e3, State: 10
| 2006-02-21 10:42:53.722
| UTC Error wsusservice.640 ContentSyncAgent.Download File
| mpas-f.cab:
| ActualState: 10; Step: AddFile; Message:
| System.UnauthorizedAccessException: Access is denied.
| at System.Runtime.InteropServices.Marshal.ThrowExceptionForHR(Int32
| errorCode, IntPtr errorInfo)
| at Microsoft.Windows.BackgroundTransfer.Job.AddFile(String
| remoteUrl, String localName)
| at
| Microsoft.UpdateServices.ServerSync.ContentSyncAgent.Download(String&
| step, ServerSyncProxy& syncRequest, String& fileRemotePath, String&
| fileLocalPath, FileNeededByContentAgent file, Job& jobCreated)
| at
| Microsoft.UpdateServices.ServerSync.ContentSyncAgent.Download(String&,
| ServerSyncProxy&, String&, String&, FileNeededByContentAgent, Job&)
| at
|
Microsoft.UpdateServices.ServerSync.ContentSyncAgent.WakeUpWorkerThreadProc­
()
| 2006-02-21 10:42:53.894
| UTC Info wsusservice.640
| ContentSyncAgent.ContentSyncSPFireStateMachineEvent
| ContentSyncAgent
| firing Event: FileDownloadFailed for Item:
| 59daa307-e9ae-4092-8d0d-2e6966d1b6e3
| 2006-02-21 10:42:54.566
| UTC Info wsusservice.640 ContentSyncAgent.WakeUpWorkerThreadProc
| Processing
| Item: e0211a2d-2c2b-42aa-8a13-ef85f21eb64c, State: 10
| 2006-02-21 10:42:54.628
| UTC Error wsusservice.640 ContentSyncAgent.Download File
| mpas-f.cab:
| ActualState: 10; Step: AddFile; Message:
| System.UnauthorizedAccessException: Access is denied.
| at System.Runtime.InteropServices.Marshal.ThrowExceptionForHR(Int32
| errorCode, IntPtr errorInfo)
| at Microsoft.Windows.BackgroundTransfer.Job.AddFile(String
| remoteUrl, String localName)
| at
| Microsoft.UpdateServices.ServerSync.ContentSyncAgent.Download(String&
| step, ServerSyncProxy& syncRequest, String& fileRemotePath, String&
| fileLocalPath, FileNeededByContentAgent file, Job& jobCreated)
| at
| Microsoft.UpdateServices.ServerSync.ContentSyncAgent.Download(String&,
| ServerSyncProxy&, String&, String&, FileNeededByContentAgent, Job&)
| at
|
Microsoft.UpdateServices.ServerSync.ContentSyncAgent.WakeUpWorkerThreadProc­
()
| 2006-02-21 10:42:54.863
| UTC Info wsusservice.640
| ContentSyncAgent.ContentSyncSPFireStateMachineEvent
| ContentSyncAgent
| firing Event: FileDownloadFailed for Item:
| e0211a2d-2c2b-42aa-8a13-ef85f21eb64c
| 2006-02-21 10:42:54.925
| UTC Info wsusservice.640 ContentSyncAgent.WakeUpWorkerThreadProc
| ContentSyncAgent
| found no more Jobs, thread exitting
| 2006-02-21 10:42:55.128
| UTC Info wsusservice.640 ContentSyncAgent.WakeUpWorkerThreadProc
| ServerHealth:
| Updating Server Health for Component: ContentSyncAgent, Marking as Not
| Running
| Sorry for the excessive post.
| Does anyone know what might be the problem?
| Thanks very much in advance for any advice you can give.
| James H-B
| Net Admin
|

.

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