RE: SMTPSVC repeatedly times out along with RESvc, IISADMIN, and W

Hello Crina Li,

Thank you for your quick response.

1. Please attach the detailed error event to newsgroup.
The error events text is below. Except for the inetinfo.exe error, these
repeat themselves continously until the server is rebooted:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Date: 2/20/2006
Time: 9:57:59 AM
User: N/A
Computer: ICSMAINSER
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the
SMTPSVC service.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Date: 2/20/2006
Time: 9:58:59 AM
User: N/A
Computer: ICSMAINSER
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the
RESvc service.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Date: 2/20/2006
Time: 9:57:29 AM
User: N/A
Computer: ICSMAINSER
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the
POP3Svc service.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Date: 2/20/2006
Time: 9:51:59 AM
User: N/A
Computer: ICSMAINSER
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the
IISADMIN service.


Event Type: Information
Event Source: Application Popup
Event Category: None
Event ID: 26
Date: 2/19/2006
Time: 9:52:04 PM
User: N/A
Computer: ICSMAINSER
Description:
Application popup: Microsoft Visual C++ Runtime Library : Runtime Error!

Program: E:\WINDOWS\system32\inetsrv\inetinfo.exe


This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.


2. Please rerun CEICW to see how thing goes:
I reran the CEICW, but the problem seems to only occur about once a week,
usually on Monday morning. When it happens, the status of the server using
the Exchange System Manager, shows as unavailable, and I'm also unable to
view the queues as well.

When the server is rebooted, all is back to normal.

Thanks for your help.


""Crina Li"" wrote:

Hi RaMo,

Thank you for posting in SBS newsgroup.

To narrow down the problem, would you please help me collect the following
information?

1. Please attach the detailed error event to newsgroup.
2. Please rerun CEICW to see how thing goes:

I provide the detailed steps to configure CEICW as following and you can
also refer to the KB 825763:

1) On the SBS 2003 Server open the Server Management console. Go to
Standard Management\To Do List.
2) Click the "Connect to the Internet" link.
3) Choose not to change the connection type and click Next. On the Firewall
page, select "Enable firewall" and click Next.
4) On the "Services Configuration" page, select all the items and then
click Next.
5) On the "Web Services Configuration" page, make sure "Allow access to the
entire Web site from the Internet" is selected. If you select "Allow access
to only the following Web site services from the Internet", make sure the
web sites you want to publish are selected. Click Next.
6) On the "Web Server Certificate" page, choose to create a new Web server
certificate and then type the public FQDN of SBS.
7) Go through the remaining steps.
8) If you have a router or hardware firewall, configure it to forward
inbound traffic on TCP port 80 and 443 to the SBS server's external
address.

825763 How to configure Internet access in Windows Small Business Server
2003
http://support.microsoft.com/?id=825763

3. Check if there is any third-party software conflict. If we could
determine the specific error time map, let schedule a clean boot around
error time, could this issue be reproduced?

1) Click Start, click Run, and then in the Open box, type "MSCONFIG"
(without the quotation marks). Click OK.
2) In the System Configuration Utility (MSConfig) window, click to select
the Selective Startup button.
3) Click to clear the check mark from the "Load startup items" below
Selective Startup.
4) Click the Services tab, click to check the "Hide All Microsoft Services"
box, and remove all the check marks from the remained Non-Microsoft
Services. Please note that the Exchange services could be marked as
non-Microsoft. Please do not disable those services.
5) Click OK to close the MSConfig window. Click Yes when you are asked to
restart your computer in order to enable the changes.
6) After restarting, please check whether this issue will reoccur.

I appreciate your time and look forward to hearing from you.

Best regards,

Crina Li (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: SMTPSVC repeatedly times out along with RESvc, IISADMIN,
and W3SVC
|| From: "=?Utf-8?B?UmFNbw==?=" <RaMo@xxxxxxxxxxxxxxxxxxxxxxxxx>
| Subject: SMTPSVC repeatedly times out along with RESvc, IISADMIN, and
W3SVC
| Date: Mon, 20 Feb 2006 15:28:26 -0800
|| Newsgroups: microsoft.public.windows.server.sbs
| |
| Hello,
|
| I'm running SBS 2003 with the latest service packs, but the SMTPSVC,
RESvc,
| IISADMIN, and W3SVC services are timing out about once a week. The
Inetinfo
| process usually stops right before the services start timing out.
|
| Article ID: 831572 desribes the same symptoms that I am having, but it
| refers to Exchange 2000, and the latest service pack, which I have
already
| installed.
|
| Any suggestions?
|
| Thanks...
|


.