RE: All FAX printers are Inaccessible



Hi Kevin,

Thanks for using the SBS newsgroup.

From your description, I understand the issue to be: you received error
message "All FAX printers are Inaccessible" in fax console on XP
workstation. If I am off base, please don't hesitate to let me know.

Let us perform the following test to try to resolve the issue:

1. Open Registry Editor (regedit.exe) and go to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Rpc\ClientProtocols

2. Check for the string values listed on the right pane. There should be
at least:

"ncacn_np"="rpcrt4.dll"
"ncacn_ip_tcp"="rpcrt4.dll"
"ncadg_ip_udp"="rpcrt4.dll"
"ncacn_http"="rpcrt4.dll"

3. If these strings are not there please back up this key to the desktop
and then create the string values (appears as REG_SZ type). The value name
is in the first set of quotes above and the value data for the key is in
the second set of quotes

4. After creating the appropriate strings please close up the registry
editor and restart the computer.

You may also import the key from a good client.

I hope the information helps. I am happy to be of assistance to you and
look forward to your reply!

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
Thread-Topic: All FAX printers are Inaccessible
thread-index: AcY2bgnXVgF4kVpdSXGSzcNifILVUg==
X-WBNR-Posting-Host: 66.212.147.162
From: "=?Utf-8?B?S2V2aW4=?=" <Kevin@xxxxxxxxxxxxxxxxxxxxxxxxx>
Subject: All FAX printers are Inaccessible
Date: Mon, 20 Feb 2006 14:36:06 -0800
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Message-ID: <90578E77-0810-4D69-B5FD-1B2D9DBB72A4@xxxxxxxxxxxxx>
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X-Newsreader: Microsoft CDO for Windows 2000
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Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:245974
X-Tomcat-NG: microsoft.public.windows.server.sbs

When I open the fax console, there are no faxs in the inbox, and there
should
be. The message "All FAX printers are Inaccessible" appears at the bottom
of
the page. On the Fax printer status page, the status is "Connection
error".
The fax transmits and receives just fine, the problem is the fax console
log
of transmitted and received faxs is always blank.

I logged in as the domain admin on the client PC, still not luck.
I uninstalled the fax services from the Win xp Pro client , rebooted and
added the serives then added the shared Fax from the list of printers in
the
directory. As Issue.
Logged onto anther PC with the clients name and it worked. Just have
three
PC's out of 15 that will not allow me to use the Fax Console.
Users of the Fax are power users.
They work prior to upgrading to SBS2003 w/ SBS2000.

Any sugguestions?
Kevin...



.



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