RE: cannot connect computer

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Hi Pak,

Thank you for posting in SBS newsgroup.

From the description, I understand the issue to be: you can not add a
client computer to SBS domain. If I have misunderstood your concerns,
please do not hesitate to let me know.

1. Please disable Windows Firewall and all third party firewall or AV,
perform a Clean Boot as following to see how thing goes on SBS and client
computer:

1) Click Start, click Run, and then in the Open box, type "MSCONFIG"
(without the quotation marks). Click OK.
2) In the System Configuration Utility (MSConfig) window, click to select
the Selective Startup button.
3) Click to clear the check mark from the "Load startup items" below
Selective Startup.
4) Click the Services tab, click to check the "Hide All Microsoft Services"
box, and remove all the check marks from the remained Non-Microsoft
Services. Please note that the Exchange services could be marked as
non-Microsoft. Please do not disable those services.
5) Click OK to close the MSConfig window. Click Yes when you are asked to
restart your computer in order to enable the changes.
6) After restarting, please check whether this issue will reoccur.

2. If the issue persists, it may also be related to network card device
driver or hardware. I suggest that you remove/reinstall NIC in Device
Manager to test the situation.
3. If the issue persists, it is advised that you change a different NIC to
test.

If it does not help, to narrow down the problem, would you please help me
collect the following information?

1. How many NIC your SBS has? Do you have ISA installed on SBS?
2. You said you can not ping the IP of the client computer from itself, can
you attach an ipconfig/all result on SBS and client computer to newsgroup?
3. Does the situation occur on other client computers?

Also I provide the following general steps to configure SBS and client
computers:

On SBS:

1. Leave the Default Gateway of the internal NIC blank.
2. Configure both the internal NIC and the external NIC to use the internal
DNS Service as the DNS Server.
3. On the DNS Server, create the DNS Forwarder to forward the external DNS
resolution requests to the ISP's DNS server. See:

323380 How to configure DNS for Internet access in Windows Server 2003
http://support.microsoft.com/?id=323380

4. Strictly followed the instructions in the KB article below to run CEICW:

825763 How to configure Internet access in Windows Small Business Server
2003
http://support.microsoft.com/?id=825763

Then, you can bring all the computers from "workgroup" to "Domain" as
following:

1. Make sure the client computers get the IP addresses and DNS
configurations from the SBS 2003 DHCP service correctly
2. In Server computer, Create a user account and computer account for each
user by using the Add Users and Computers Wizard
3. Log on a client workstation using its local administrator account
4. In client computer, open IE and run http://servername/connectcomputer
5. Follow the wizard to finish.

I appreciate your time and look forward to hearing from you.

Best regards,

Crina Li (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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--------------------
| Thread-Topic: cannot connect computer
|| From: "=?Utf-8?B?MnBhaw==?=" <2pak@xxxxxxxxxxxxxxxxxxxxxxxxx>
| Subject: cannot connect computer
| Date: Mon, 20 Feb 2006 00:44:57 -0800
|| Newsgroups: microsoft.public.windows.server.sbs
||
| my xpp pc was connected to the domain on sbs2003. Then I had to re-image
the
| drive on the pc. then i tried to connectcomputer from IE, it was talking
| forever, so i cancel until next day. Now I get 404 error and page cannot
be
| found error.
|
| I am unable to ping the sbs server by ip or name. So i delete the client
in
| sbs and start again. Still can't connect.
|
| The only AV or firewall I have is onecare.
|
| I try numerous things such as reset router, release and renew ip, with no
| success.
|
| I remove sbs and plug another client in. I can browse files between
machines
| but cannot ping by name or ip, either way. I cannot ping my own ip
address on
| this machine. I can ping the loopback ok.
|
| When i carry netsh diag i see all passes except for the ping of this
machine
| fails.
|
| This must have something to do with this pc not being able to join the
| sbs2003 domain (standard edition).
|
| Any help appreciated.
|

.

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