RE: Offline tape changer
- From: Chieftonw <Chieftonw@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sat, 18 Feb 2006 22:20:26 -0800
I tried to apply the hotfix suggested in one of the links, but it will not
install. It gives me an error that indicates that my system is running a
service pack that already has the fix applied. I am running SBS 2003 w/ SP1.
Any idea as to anything else I can try. The initial links you provided did
not provide any other soultion to my problem.
BTW, if the Shadow Copy service is somehow causing this problem. Is there
any way to disable it on the server?
""Crina Li"" wrote:
Hi Chief,.
Thank you for posting in SBS newsgroup.
Based on my research, this kind of Event 12 message may be related to the
Volume Shadow Copy Service. This kind of event could occur after deleting a
hardware volume shadow copy that was created with the Volume Shadow Copy
Service on a Microsoft Windows Server 2003-based server.
This issue occurs because Windows Server 2003 identifies the hardware
volume shadow copy in the same way that it identifies a hard disk.
Therefore, when you delete a hardware volume shadow copy, Windows Server
2003 generates the same error message that is generated when a hard disk is
removed.
You can ignore this event in the system event log if you have deleted a
hardware volume shadow copy from your computer.
For detailed information, you can refer to the following KB article:
828285 "Device disappeared from the system" event appears in the system log
when you delete a hardware volume shadow copy
http://support.microsoft.com/default.aspx?scid=kb;EN-US;828285
Also please make sure the tape drive is in the Microsoft HCL and there is
no compatible issue.
Check the tape drive compatibility link:
http://www.microsoft.com/windows/catalog/server/default.aspx?subID=22&xslt=c
ategoryProduct&pgn=8a856b6f-a091-4b65-82c4-8de36550d285
More information:
833167 A Volume Shadow Copy Service (VSS) update package is available for
Windows Server 2003
http://support.microsoft.com/default.aspx?scid=kb;EN-US;833167
835473 Event IDs 257, 12, and 51 are logged on a Windows Server 2003-based
computer
http://support.microsoft.com/default.aspx?scid=kb;EN-US;835473
250916 RSM Does Not Recognize Changes in Media Slots Inside a Library
http://support.microsoft.com/default.aspx?scid=kb;EN-US;250916
826936 Time-out errors occur in Volume Shadow Copy service writers, and
shadow
http://support.microsoft.com/?id=826936
I appreciate your time and look forward to hearing from you.
Best regards,
Crina Li (MSFT)
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--------------------
| Thread-Topic: Offline tape changer
| | From: =?Utf-8?B?Q2hpZWZ0b253?= <Chieftonw@xxxxxxxxxxxxxxxxxxxxxxxxx>
| Subject: Offline tape changer
| Date: Thu, 16 Feb 2006 15:16:27 -0800
| | Newsgroups: microsoft.public.windows.server.sbs
| |
| I am working with a Sony AIT Tape changer on a SBS 2003 server. However
it
| appears to always be in an offline state. It seems this is caused by a
| regestry setting that Windows keeps removing automaticly during boot up.
|
| Here is the error I get in the System Even log that seems to be the cause
of
| the problem:
|
| Event Type: Error
| Event Source: PlugPlayManager
| Event Category: None
| Event ID: 12
| Date: 2/15/2006
| Time: 8:37:35 PM
| User: N/A
| Description:
| The device 'Unknown Medium Changer'
| (SCSI\Changer&Ven_SONY&Prod_LIB-D81&Rev_0104\6&1f3df57&0&060) disappeared
| from the system without first being prepared for removal.
|
| For more information, see Help and Support Center at
| http://go.microsoft.com/fwlink/events.asp.
| Data:
| 0000: 00 00 00 00 ....
|
| Does anyone have any ideas what causes this or how I can reslove the
error?
|
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