Re: Out of office (OOF) autoreply does not work externally

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On the SBS, go to Exchange System Manager. In the left pane under Global
Settings, click Internet Message Formats. In the right pane r-click
Default -> Properties. On the Advanced tab, you can allow automatic replies
to the Internet.

You might want to check Help for the reasons not to allow this. IMO if you
need it you should use it, but carefully. The issues are, your
out-of-office reply and someone else's get into a mail loop, sending an
infinity of out-of-office replies to each other. Or, a user sends a poorly
worded message indicating that they're out of town, good time to rob the
house. If you're aware of the issues, you can just go ahead and enable it.


"Juey Ong" <ong-nospam@xxxxxxxxxxxxxxxxxxxxx> wrote in message
news:ong-nospam-CFE47D.16055318022006@xxxxxxxxxxxxxxxxxxxxxxxxxxx
I'm troubleshooting a problem with the Out Of Office autoreply rule for
one of our users. It's a SBS2003 system.

The Out Of Office Assistant has been run, and the user is set to "out of
the office."

When an internal user sends email to the out-of-office user, an
autoreply is received by the internal user.

However, when an external user (email address from a different domain)
sends email to the out-of-office user, no autoreply is received.

It sounds like the description in Article 278352
(http://support.microsoft.com/?scid=http%3a%2f%2fwww.support.microsoft.co
m%2fkb%2f278352%2fen-us%2f), except that the Article refers to Exchange
5.5 wihile I'm having this problem in SBS2003.

Is it the same problem or is it something else?

--jc


.

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