Re: E-mail woes

We had a meeting with Mr. X and the client today. X suggested
defragging the hard drives and installing Outlook 2003 on the workstations
(already at Outlook 2002) to resolve e-mail issues, among other things. He
also insisted that every bit of software needed to be absolutely current
(which is a narrow-minded, inconsiderate attitude common among web
developers; they need to learn about backward compatibility). The only thing
he said that made any sense was that he knew nothing about IT. He
demonstrated this very clearly. I'm more convinced now that we have to
divorce the e-mail from his web hosting service and let him stick to web
development (which he does well, actually-- the web site is nice and I like
it very much). Whether that's doable is still a mystery. We're going to
create another domain and e-mail address for the web-based forms and pull
that into the workstations via POP3, but he still seems to want to host the
existing domain as well.


"Andrew M. Saucci, Jr." <spam-only@xxxxxxxxxxxxxxxx> wrote in message
news:eggag9pLGHA.3936@xxxxxxxxxxxxxxxxxxxxxxx
Thanks for the input. I had a low opinion of Mr. X before, and
these responses have done nothing to help his cause. I too have many
clients
with an A record pointing to an externally hosted web site and the MX
pointing at the SBS. Unfortunately, I don't know if Mr. X will bend, and
I'm
not in a position to fire him. Sigh.

"Arthur" <mynewsgroupaccount@xxxxxxxxxxxxxx> wrote in message
news:O%23X9XfjLGHA.2876@xxxxxxxxxxxxxxxxxxxxxxx
I expect that Mr X is using a shared web server with a couple of
thousand
other web developers. He is likely to have a control panel that adds a
website and the DNS entries to the server farm which takes control of
the
DNS. He is right to say that email links will not work in this situation
but
he has gone about it the wrong way.
The most sensible approach would have been to setup the web hosting so
that
the server farm did not have any email resources or DNS resources for
the
domain in question. Then when his web scripts send email to the clients
domain they won't get caught by the local mail servers. Another way to
do
this is to allow the Exchange server to relay for the web server that
runs
the web scripts and he could use the IP number of the Exchange server as
the
SMTP server setting in his web scripts.

There are many ways to achieve this without disrupting the SMTP feed to
the
Exchange server but I would put the mail delivery back as it was, change
the
A record for WWW to Mr X's web server and let him get educated in
sending
email from his web farm.



"Kevin Weilbacher [SBS-MVP]" <kweilbacMVP@xxxxxxx> wrote in message
news:uFb9w3fLGHA.500@xxxxxxxxxxxxxxxxxxxxxxx
To say that Mr X is a complete idiot may be an understatement. No, it
does
not make any sense at all. He has caused your client to take two giant
steps backwards. Contracting with a web developer to develop a web
site
is
one thing, but insisting that you move it and your email to his server
is
plain stupid. I have many accounts where their web site is hosted
externally, and we use SBS to handle the mail via SMTP, and not POP3.

--
Kevin Weilbacher [SBS-MVP]
"The days pass by so quickly now, the nights are seldom long"


"Andrew M. Saucci, Jr." <spam-only@xxxxxxxxxxxxxxxx> wrote in message
news:%23Dq4BZeLGHA.3104@xxxxxxxxxxxxxxxxxxxxxxx
I just wanted some opinions on e-mail configuration. We had
a
client using SBS with his MX pointed directly to his server, and it
worked
fine for years. A few months ago, he contracted with a web developer
to
host
his web site. The web developer (who we shall call Mr. X) insisted
that
the
e-mail links in the web site would not work unless the DNS was
transferred
to X's DNS machine and POP3 accounts were created. He said he had to
have
a
"real" mail server for everything to work correctly. I tried to
reason
with
Mr. X and our client, but X insisted that it had to be done his way--
just
pointing www.client.com to X's server wouldn't be sufficient, and it
had
to
be POP3. Does this make any sense at all? What might X be trying to
do
that
can't be done unless he hosts the e-mail? Ever since Mr. X got
involved
we've had all sorts of mysterious e-mail problems there that have
taken
lots
of time to troubleshoot, and meanwhile everything was working fine
before
that. Besides, with the POP3 Connector, the mail takes as long as 15
minutes
to arrive. (I know about POP Beamer and may still use it there if I
have
to.) I really would like to put everything back the way it was-- the
way
everyone here seems to think an SBS should be set up-- but I'm going
to
need
some solid facts if I'm to have any chance of explaining why X's
approach
isn't the only way. Right now, all I have is X claiming that it just
has
to
be POP3.










.

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