Re: companyweb is down.

Tech-Archive recommends: Fix windows errors by optimizing your registry

Let me also add that I believe my issues are because I shuffled the order of
a few ISA rules and am not sure where the original order is so I cannot
movee them back to the correct order.

""Brandy Nee [MSFT]"" <v-branee@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:Pl2maoSMGHA.3052@xxxxxxxxxxxxxxxxxxxxxxxx
Hello Allen,

Thank you for posting to the SBS Newsgroup.

I understand that when you trying to access Companyweb, you encounter "the
Web server connection was closed" error message. If I have misunderstood
your issue, please let me know.

Based on my experience, this issue is complicated and we need time to
troubleshoot. In order to supplement your description, I need your help to
gather the following information:

1. Can you access the companyweb on the SBS Server Console
(http://companyweb)?

2. When did the issue occur? Could you access Companyweb before? Did you
make any changes or install any software/updates on the SBS recently?

3. On the server, run "eventvwr" (without quotation marks), check whether
there are any errors in Application and System. If yes, double click it,
click the Copy button and paste the full content to the Newsgroup.

4. Just to double confirm, can you access following web links on the SBS
Server Console:

a. http://localhost.
b. https://localhost/exchange.
c. https://localhost/remote
d. http://localhost/monitoring.
e. http://localhost/backup.

5. Do you have ISA Server installed? If yes, is it ISA 2K or ISA 2K4?

============

At the same time, I also strongly suggest that you perform following steps
to isolate the issue. Please see:

Suggestion 1:

I suggest that we rerun the Configure E-mail and Internet Connection
Wizard
(CEICW) to publish the web sites again and see how things go from there.
For detail information, you can refer to the following KB:

How to configure Internet access in Windows Small Business Server 2003
http://support.microsoft.com/?id=825763

Suggestion 2:

Please check following Permission settings for C:\Inetpub:

Administrators and System account should have full control;
Users have Read&Excute/List Folder Contents/Read permission;
Interactive and NETWORK should have List Folder Contents permission.

Suggestion 3:

Please check Companyweb settings:

a. Open IIS MMC, expand to IIS\Yourdomain (local Computer)\Web
Sites\Companyweb.
b. Right click Companyweb, Properties.
c. Web Site tab:

Description: Companyweb
IP address: Your internal IP address
TCP Port 80, SSL port 444
Check the boxes "Enable HTTP Keep-Alives" and "Enable Logging".

d. Home Directory tab:

A directory located on this computer
Local path: %systemroot%\inetpub\companyweb
Read, Log visits and Index this resource
Application name: Root
Execute Permissions: Scripts only
Application pool: DefaultAppPool

e. If you have any make any changes, please run "iisreset" (without
quotation marks) to active the changes.

Please take your time to perform the steps and gather the information. I
am
looking forward to hearing from you!

Best regards,

Brandy Nee

Microsoft CSS Online Newsgroup Support

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--------------------
From: "AllenM" <allen.miyake@xxxxxxxxx>
Subject: companyweb is down.
Date: Mon, 13 Feb 2006 15:51:41 -0800
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My compnayweb is down and I cannot access internally or externally. Here
is
the error page I get.

The page cannot be displayed
Explanation: The Web server connection was closed.

--------------------------------------------------------------------------

Try the following:

a.. Refresh page: Search for the page again by clicking the
Refresh
button. The timeout may have occurred due to Internet congestion.
b.. Check spelling: Check that you typed the Web page address
correctly. The address may have been mistyped.
c.. Access from a link: If there is a link to the page you are
looking for, try accessing the page from that link.
d.. Contact website: You may want to contact the website
administrator to make sure the Web page still exists. You can do this by
using the e-mail address or phone number listed on the website home page.

--------------------------------------------------------------------------

Technical Information (for support personnel)

a.. Error Code 64: Host not available
b.. Background: The connection to the Web server was lost.







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