RE: An inconsistency was encountered on the requested media

Dear Customer,

Thank you for posting back!

I am sorry that I cannot find your tape drive in our Windows Server
Catalog. So please confirm with the tape drive vendor to make sure it works
compatible with Windows Server 2003.

Windows Server Catalog - Search Results for Sony AIT
http://www.microsoft.com/windows/catalog/server/default.aspx?subID=22&xslt=g
lobalsearch&qu=Sony+AIT&scope=1

Please see my suggestion:

1. Did Backup work correctly before? If yes, did you make any changes on
the SBS Server, recently?
2. Just to double confirm, do you enable the ''Circular Logging'',
differential or incremental backup?
3. I suggest that we manually run NTbackup to a local drive to see whether
this issue persists:

a. Click Start, click Run, type ntbackup, and then press Enter. The Backup
or Restore Wizard launches.
b. On the Welcome to the Backup or Restore Wizard page, click Advanced Mode.
c. Click the Backup tab. From the Job menu, choose Load Selections.
d. In the File Name box type %sbsprogramdir%\backup.
e. Click Small Business Backup Script.bks to select, and click Open.
f. Please choose your local drive as backup destination.
g. On the Backup tab, click Start Backup.
h. Can the problem be reproduced?

4. If step 3 fails, Please help to gather following log files for further
research. You can zip these files and send them as attachments to my
mailbox: v-branee@xxxxxxxxxxxxxx

a. Event Log: On the server, run "eventvwr" (without quotation marks),
check whether there are any errors. If yes, double click it, click the Copy
button and paste the full content to the Newsgroup.
b. The Backupxx.log files in the folder 'C:\Documents and Settings\SBS
Backup User\Local Settings\Application Data\Microsoft\Windows
NT\NTBackup\data'.c. The Sbsbackuplog0x.log files which can be located
under the folder '%sbsprogramdir%\Support\Backup Logs'.

Please take your to time perform the steps and gather the information for
research. I am looking forward to hearing from you!

Best regards,

Brandy Nee

Microsoft CSS Online Newsgroup Support

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Thread-Topic: An inconsistency was encountered on the requested media
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Subject: RE: An inconsistency was encountered on the requested media
Date: Wed, 8 Feb 2006 22:41:26 -0800
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Hi Brandy

I followed everything as you said but did not help.

This server is Small business server 2003 standard edition with SP1 and
all
critical updates installed.
Back unit is Sony AIT 40 GB SCSI Tape Drive SDX-450V â?? I just
installedâ??
Backup program is Small Business server native backup program which is
NTBackup

Here are the Errors from Application log


Event Type: Error
Event Source: NTBackup
Event Category: None
Event ID: 8017
Date: 2/9/2006
Time: 1:22:19 AM
User: N/A
Computer: PRIMITIVESRV
Description:
NTBackup error: 'An inconsistency was encountered on the requested media.'

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: NTBackup
Event Category: None
Event ID: 8001
Date: 2/9/2006
Time: 1:22:19 AM
User: N/A
Computer: PRIMITIVESRV
Description:
End Backup of 'C:' 'Warnings or errors were encountered.'

Verify: On
Mode: Replace
Type: Normal

Consult the backup report for more details.

Here is the backup report log


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


2/8/2006 11:00 PM
-------------------------------
Date: 2/8/2006
Time: 11:00 PM
User: SYSTEM
-------------------------------

Backup Runner started.
NTMS session started successfully.
EnumerateNtmsObject(NTMS_LIBRARY) succeeded.
Will enumerate on 3 media libraries found.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
Found an enabled library.
InventoryNtmsLibrary(NtmsInventoryOmid) succeeded.
Identify Media completed
EnumerateNtmsObject(NTMS_PHYSICAL_MEDIA) succeeded.
Will enumerate on 0 media types found.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
Found an enabled library.
InventoryNtmsLibrary(NtmsInventoryOmid) succeeded.
Identify Media completed
EnumerateNtmsObject(NTMS_PHYSICAL_MEDIA) succeeded.
Will enumerate on 1 media types found.
GetNtmsObjectInformation(NtmsPhysicalMediaInfo) succeeded.
GetNtmsObjectInformation(NtmsMediaTypeInfo) succeeded.
Found a tape media type in the library (8mm AIT).
Launching NTBackup: ntbackup.exe backup "@D:\Program Files\Microsoft
Windows
Small Business Server\Backup\Small Business Backup Script.bks" /d "SBS
Backup
created on 2/8/2006 at 11:00 PM" /v:yes /r:no /rs:no /hc:on /m normal /j
"Small Business Server Backup Job" /l:s /p "8mm AIT" /UM
NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup User.PCC\Local
Settings\Application Data\Microsoft\Windows NT\NTBackup\data\backup10.log
=====================<BEGIN NTBACKUP LOG FILE>=====================
Backup Status
Operation: Backup
Active backup destination: 8mm AIT
Media name: "Media created 2/8/2006 at 11:00 PM"

Volume shadow copy creation: Attempt 1.
Backup (via shadow copy) of "C: "
Backup set #1 on media #1
Backup description: "SBS Backup created on 2/8/2006 at 11:00 PM"
Media name: "Media created 2/8/2006 at 11:00 PM"

Backup Type: Normal

Backup started on 2/8/2006 at 11:03 PM.

Error: An inconsistency was encountered on the requested media.
The operation was ended.
Backup completed on 2/8/2006 at 11:03 PM.
Directories: 1
Files: 14
Bytes: 9,422,555
Time: 2 seconds

Error: C: is not a valid drive, or you do not have access.


Error: An inconsistency was encountered on the requested media.

Error: D: is not a valid drive, or you do not have access.


Error: An inconsistency was encountered on the requested media.

Error: PRIMITIVESRV\Microsoft Information Store\First Storage Group is not
a
valid drive, or you do not have access.


Error: An inconsistency was encountered on the requested media.

----------------------

The operation did not successfully complete.

----------------------

=======================<END NTBACKUP LOG FILE>=====================
NTBackup finished the backup with errors.

For more information about failed backups, see the article on
troubleshooting your backup at the following Web page:
http://go.microsoft.com/fwlink/?LinkId=18414

Backup ended at Wednesday, February 08, 2006 11:04 PM
Backup Runner finished.



.