RE: SBSFax not sending notifications

Hello Nathan,

Thank you for posting to the SBS Newsgroup.

I understand that your issue is after send fax out, you cannot receive
e-mail receipts delivery. If I have misunderstood your issue, please let me
know.

May I confirm with you whether you have running SBS 2K or SBS 2K3 Server,
please?

Please take your time to read through all my steps and then perform the
steps:

1. Open Exchange System Manager, expand to
Servers\ServerName\Protocols\SMTP, right click "Default SMTP Virtual
Server" and choose Properties.

2. On the General page, click the Advanced button. Remember the TCP port
the virtual server is using. By default, it should be Port 25.

3. Click the Access tab. Click the Authentication button. Make sure the
default SMTP virtual server is using the following authentication methods:

Anonymous access ("Resolve anonymous e-mail" unchecked)
Basic authentication ("Requires TLS encryption" unchecked and "Default
domain" blanked)
Integrated Windows Authentication

4. Click the Connection button. Make sure "All except the list below" is
selected and the server''s IP including 127.0.0.1 is not on the list.

5. Click the Relay button. Make sure "Only the list below" is selected and
the following are listed (I assume your internal subnet is
192.168.0.2/255.255.255.0):

Granted 192.168.0.2/255.255.255.0
Granted 127.0.0.1
Granted External IP Address (if you have 2 network adapters)

Also make sure "Allow all computers which successfully authenticate ..." is
selected.

6. Restart the Default SMTP Virtual Server.

7. Open Server Management Console, right-click "Fax (Local)", and then
click "Properties".

8. Click the "Receipts" tab.

9. Click to select "Enable SMTP e-mail receipts delivery". Uncheck "Enable
message boxes as receipts" if it is selected.

[Note]: "Enable message boxes as receipts" is used if we select "Pop up a
message on this machine".

10. In the "From e-mail address" box, type the e-mail address that you want
the e-mail receipt messages to come from. For example, if you want the
Administrator account''s e-mail address to be on the From line in the
e-mail receipt messages, type Administrator@xxxxxxxxxxxxxxxxxxxxxx The
default setting is SBSFaxService@xxxxxxxxxxxxxxxxxxxxxx

11. In the "Server address" box, type the SBS server's NetBIOS computer
name. Do not type the server's fully qualified domain name (FQDN, for
example, ServerName.DomainName.local). To determine the SBS server's
NetBIOS computer name, open a Command Prompt window, type "hostname"
(without the quotation marks), and then press ENTER.

12. In the "Port" box, type the port we found at step #2. By default, it is
"25" (without the quotation marks).

13. Click the Authentication button and make sure "Anonymous access" is
selected.

14. Click to select "Use these SMTP settings the Route Through E-mail
incoming routing method", and then click "OK".

15. Restart the Fax service (right click "Fax (Local)" and choose Stop,
then right click it and choose Start) and check if you can receive email
notifications.

16. Make sure the Messenger service is enabled and started (automatic) on
both the server and client side

For more information, see:

311529 SBS: How to configure the Shared Fax service to route incoming fax
jobs
http://support.microsoft.com/?id=311529

Step-by-Step Guide for Configuring and Using Fax on Windows Small Business
Server 2003
http://www.microsoft.com/downloads/details.aspx?FamilyID=1b7510a0-1595-4776-
a101-c3bec7512594&displaylang=en

Please take your time to perform the steps. If you have any questions or
updates, please feel free to let me know. I am looking forward to hearing
from you!

Best regards,

Brandy Nee

Microsoft CSS Online Newsgroup Support

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--------------------
Date: Tue, 07 Feb 2006 10:07:57 -0500
From: Nathan Thomas Sr <nathan_nospam_@xxxxxxxxx>
User-Agent: Mozilla Thunderbird 1.0.2 (Windows/20050317)
X-Accept-Language: en-us, en
MIME-Version: 1.0
Subject: SBSFax not sending notifications
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit
Message-ID: <ej2Exg$KGHA.3832@xxxxxxxxxxxxxxxxxxxx>
Newsgroups: microsoft.public.windows.server.sbs
NNTP-Posting-Host: mavp.sdsl.fa.staffnet.com 66.225.88.18
Lines: 1
Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09.phx.gbl
Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:242780
X-Tomcat-NG: microsoft.public.windows.server.sbs

however, I have been unable to get the email to generate. I have
changed the from address from SBSFaxService to Administrator, but no
luck.I have been trying to configure the SBS Fax Service to send
notifications for successfull/failed faxes according to
http://support.microsoft.com/kb/325807/en-us#XSLTH3145121122120121120120
Does the mailbox it sends from have to be visible in the address book
maybe?

I'm out of ideas.



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