Re: Redirect problems to remote client
- From: v-natliu@xxxxxxxxxxxxxxxxxxxx ("Nathan Liu [MSFT]")
- Date: Wed, 01 Feb 2006 09:05:50 GMT
Hi Paul, Thanks for your kind update. 1. I have checked the gpNEW.TXT file, and found the Small Business Server Folder Redirection properly be applied to this remote client, you can find it at Resultant Set Of Policies for User part in the file. 2. Please also make sure these TCP ports 139/445 are allowed between the remote network and the local SBS Lan. 3. Make sure the remote client has proper permission for \\outer\users\Brian folder on the SBS Server. 4. If the issue persists, please kindly refer to my previous reply to gather more detailed information (Event logs, userenv log) for further analysis. More helpful information: 227369 Default Behavior for Group Policy Extensions with Slow Link http://support.microsoft.com/?id=227369 227260 How a Slow Link Is Detected for Processing User Profiles and Group Policy http://support.microsoft.com/?id=227260 I appreciate your time and cooperation. Please do not hesitate to let me know if you have any further concerns, I am looking forward to hearing from you. Have a nice day! Best regards, Nathan Liu (MSFT) Microsoft CSS Online Newsgroup Support Get Secure! - www.microsoft.com/security ====================================================== This newsgroup only focuses on SBS technical issues. If you have issues regarding other Microsoft products, you'd better post in the corresponding newsgroups so that they can be resolved in an efficient and timely manner. You can locate the newsgroup here: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx When opening a new thread via the web interface, we recommend you check the "Notify me of replies" box to receive e-mail notifications when there are any updates in your thread. When responding to posts via your newsreader, please "Reply to Group" so that others may learn and benefit from your issue. Microsoft engineers can only focus on one issue per thread. Although we provide other information for your reference, we recommend you post different incidents in different threads to keep the thread clean. In doing so, it will ensure your issues are resolved in a timely manner. For urgent issues, you may want to contact Microsoft CSS directly. Please check http://support.microsoft.com for regional support phone numbers. Any input or comments in this thread are highly appreciated. ====================================================== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- >From: "Paul Proefrock" <proefrock@xxxxxxxxxxxxx> >References: <ukRKBSWHGHA.528@xxxxxxxxxxxxxxxxxxxx> <GMKt4h8HGHA.3152@xxxxxxxxxxxxxxxxxxxxx> >Subject: Re: Redirect problems to remote client >Date: Tue, 31 Jan 2006 20:19:11 -0600 >Lines: 247 >X-Priority: 3 >X-MSMail-Priority: Normal >X-Newsreader: Microsoft Outlook Express 6.00.2900.2670 >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2670 >X-RFC2646: Format=Flowed; Original >Message-ID: <#dYWlXtJGHA.2704@xxxxxxxxxxxxxxxxxxxx> >Newsgroups: microsoft.public.windows.server.sbs >NNTP-Posting-Host: adsl-70-230-152-42.dsl.stlsmo.sbcglobal.net 70.230.152.42 >Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP15.phx.gbl >Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:240900 >X-Tomcat-NG: microsoft.public.windows.server.sbs > >Nathan, >Today, I sent you an email, outlining the steps I initiated. > >I followed your suggestions, changing the GPO's, doing a forced update. I >sent you a copy of the results file from the client. It appears the GPO's >were uploaded but the clients My Documents still points to his Documents & >Settings folder, not to the server. > >The client is remote so I am unable to get to the log files to see if >anything has gone on there. I will be with the user and his machine next >week and will report more, once I get my hands onto the machine. > >??? > >Paul >""Nathan Liu [MSFT]"" <v-natliu@xxxxxxxxxxxxxxxxxxxx> wrote in message >news:GMKt4h8HGHA.3152@xxxxxxxxxxxxxxxxxxxxxxxx >> Hello Paul, >> >> Thank you for posting in the SBS newsgroup. >> >> I am sorry for the delay in responding due to weekend, thanks for the >> understanding. >> >> Please note the partner managed newsgroups are staffed weekdays by >> Microsoft Support professionals. Our goal is to provide a one business day >> response to all posts. >> >> For time critical issues (not business down), we encourage you to contact >> CSS directly for more immediate assistance: >> International Support (non-US/Canada): >> http://support.microsoft.com/common/international.aspx >> >> US and Canada: >> http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone >> >> To continue working with me in the newsgroups, please see the following: >> >> According to your description, I understand that you have a problem with a >> remote client and redirecting the My Documents folder. If I have >> misunderstood the problem, please don't hesitate to let me know. >> >> In order to narrow down this issue, please kindly answer and perform the >> following questions and steps: >> >> 1. As you mentioned, the remote client only has 40K dialup connection >> with SBS Server, you may change try the following steps to check if it >> helps: >> >> a. On the SBS server, open GPMC.msc, create a new GPO or edit an existing >> GPO such as Default Domain Policy. >> >> b. Navigate to Computer Configuration\Administrative >> Templates\System\Group >> Policy, for every setting listed below, double-click it and select "Allow >> processing across a slow network connection": >> >> - Internet Explorer Maitenance policy processing >> - Folder redirection policy processing >> - Disk quota policy processing >> - Scripts policy processing >> - EFS recovery policy processing >> - Software installation policy processing >> - IP security policy processing >> >> c. Close the Group Policy MMC snap-in. >> >> d. On the clients, run "gpupdate /force" and see how it goes. >> >> 2. Did you use "Add User Wizard" or "Set Up Computer Wizard" to create >> the computer account, and then manually join it into SBS Domain from >> remoter side or use http://SBSServerName/connectcomputer link to join it >> into Domain from internal network? >> >> 3. Please use administrator user account to log on the SBS Server, run >> "dsa.msc" (without the quotation marks) on the command prompt, and then >> expand SBS_Domain_Name -> My Business -> Computers -> SBSComputers, make >> sure the remote client computer is listed under this SBSComputers >> container >> (OU). >> >> 4. As you mentioned, the problematic user is a Power User, did you use >> "Add User Wizard" and "Power User Template" to create this user? >> >> 5. Check event log on the client and see what the error is? >> >> 6. Force Kerberos to use TCP instead of UDP and see how it goes: >> >> 244474 How to force Kerberos to use TCP instead of UDP in Windows Server >> 2003, in Windows XP, and in Windows 2000 >> http://support.microsoft.com/?id=244474 >> >> 7. Please check if the issue occurs on all remote clients. >> >> >> In addition, please help gather the following information for further >> analysis: >> >> 1. Enable userenv debug logging on the client, reproduce the issue and >> send >> me the userenv log: >> >> 221833 How to Enable User Environment Debug Logging in Retail Builds of >> Windows >> http://support.microsoft.com/?id=221833 >> >> 2. Get the GPO settings report for the remote client: >> >> A. On the SBS server, click Start -> Run, type in "gpmc.msc", click OK. >> B. Right-click Group Policy Results and click Group Policy Results >> Wizard.... >> C. Click Next, select "Another computer", type the name of the remote >> client and click Next. >> D. Select "Select a specific user" and then select the remote user, click >> Next. >> E. Follow the instructions to generate a group policy result report. >> F. Right-click the report and click Save Report. Send the report to me at >> v-natliu@xxxxxxxxxxxxx >> >> Additional helpful information: >> >> 303503 How to Join or Access an Internal Domain from an External Client >> Using ISA Server and VPN >> http://support.microsoft.com/?id=303503 >> >> 295017 How to change a computer name or join a domain in Windows XP >> http://support.microsoft.com/?id=295017 >> >> Connecting a remote workstation to a domain [Author Marina Roos] >> http://www.smallbizserver.net/Default.aspx?tabid=146 >> >> NOTE: This response contains a reference to a third party World Wide Web >> site. Microsoft is providing this information as a convenience to you. >> Microsoft does not control these sites and has not tested any software or >> information found on these sites; therefore, Microsoft cannot make any >> representations regarding the quality, safety, or suitability of any >> software or information found there. There are inherent dangers in the use >> of any software found on the Internet, and Microsoft cautions you to make >> sure that you completely understand the risk before retrieving any >> software >> from the Internet. >> >> >> I appreciate your time and cooperation. Please do not hesitate to let me >> know if you have any further concerns, I am looking forward to hearing >> from >> you. >> >> Have a nice day! >> >> Best regards, >> >> Nathan Liu (MSFT) >> Microsoft CSS Online Newsgroup Support >> >> Get Secure! - www.microsoft.com/security >> ====================================================== >> This newsgroup only focuses on SBS technical issues. If you have issues >> regarding other Microsoft products, you'd better post in the corresponding >> newsgroups so that they can be resolved in an efficient and timely manner. >> You can locate the newsgroup here: >> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx >> >> When opening a new thread via the web interface, we recommend you check >> the >> "Notify me of replies" box to receive e-mail notifications when there are >> any updates in your thread. When responding to posts via your newsreader, >> please "Reply to Group" so that others may learn and benefit from your >> issue. >> >> Microsoft engineers can only focus on one issue per thread. Although we >> provide other information for your reference, we recommend you post >> different incidents in different threads to keep the thread clean. In >> doing >> so, it will ensure your issues are resolved in a timely manner. >> >> For urgent issues, you may want to contact Microsoft CSS directly. Please >> check http://support.microsoft.com for regional support phone numbers. >> >> Any input or comments in this thread are highly appreciated. >> ====================================================== >> This posting is provided "AS IS" with no warranties, and confers no >> rights. >> >> >> >> >> >> -------------------- >>>From: "Paul Proefrock" <proefrock@xxxxxxxxxxxxx> >>>Subject: Redirect problems to remote client >>>Date: Thu, 19 Jan 2006 19:54:47 -0600 >>>Lines: 32 >>>X-Priority: 3 >>>X-MSMail-Priority: Normal >>>X-Newsreader: Microsoft Outlook Express 6.00.2900.2670 >>>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2670 >>>X-RFC2646: Format=Flowed; Original >>>Message-ID: <ukRKBSWHGHA.528@xxxxxxxxxxxxxxxxxxxx> >>>Newsgroups: microsoft.public.windows.server.sbs >>>NNTP-Posting-Host: adsl-70-230-152-42.dsl.stlsmo.sbcglobal.net >> 70.230.152.42 >>>Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP12.phx.gbl >>>Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:238084 >>>X-Tomcat-NG: microsoft.public.windows.server.sbs >>> >>>I am having a problem with a remote client and redirecting the My >> Documents >>>folder. >>> >>>It was set up and functioning properly. The user is remote and does NOT >> have >>>adminstrative rights, he is a Power User so I don't think it is due to >>>something he could have changed. >>> >>>All of a sudden, the My Documents folder is empty or saving files he has >>>recently made to his C Drive (Documents and Settings). When he opens >>>WinExplorer and looks at the properties of My Documents, it is showing a >>>path to his C drive, not to the server. When you check the off-line files, >>>it is checked but when actually off-line, the files do not appear. It >> does >>>seem that the new files he is generating is getting sync'd to the server. >>> >>>I re-ran the redirection wizard on the server. I had him do a GPUPDATE >>>/Force but nothing changed. I had him run GPRESULT /V but about 50% thru >>>the thing, he gets a error message that it had a "Generic Error" (That's a >>>new one, never heard of a generic error). >>> >>>I tried to initiate a remote help session but for what ever reason, the >>>wizard will not log me onto his machine. Tries to log on as >> "helpassistant" >>>but then immediately, I am kicked off the remote machine. >>> >>>Any ideas how to get this functional again? Oh, and as a real pain, he is >> on >>>a dialup connection that will only do 40K connection. >>> >>>Thanks >>> >>>Paul P >>> >>> >>> >>> >> > > > .
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