Re: Trend Micro CSM Suite v2 and ISA 2004

Hi Bill,

Add the Officescan web site to your trusted sites.

You have to use the Officescan web site for configuration of that piece -
Scanmail has both a web config and an application, use the Application
interface as it works much better than the web interface. eManager has only
the application interface.

--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and I'll
understand." - Confucius


"Bill" <billyg1943@xxxxxxxxxxx> wrote in message
news:%23EJzEkZJGHA.2088@xxxxxxxxxxxxxxxxxxxxxxx
> Hi Les,
>
> OK installed as per your how-to (without SSL). First attempt to open the
> Management Console generated an authorisation error. Second attempt
> opened the Management Console Login. After password entry, was informed
> that I need active x to run the console but did not offer to install.
> Closed page and reopened, same error. Third time lucky Console opened!
>
> Each time I open a new page from the console I get a prompt to Install
> Officescan. If I don't accept I can go no further, e.g. OK button was
> greyed out in Install Scanmail unless I installed. What's with this? Very
> confusing because you appear to be installing the same thing about three
> times.
>
> All installed, configured and running. Will I bother with SSL? Thanks
> for your help Les.
>
> Cheers,
> Bill
>
> "Les Connor [SBS Community Member - SBS MVP]" <les.connor@xxxxxxxxxxxx>
> wrote in message news:OknEsLSJGHA.1312@xxxxxxxxxxxxxxxxxxxxxxx
>>I wouldn't be so hard on yourself ;-).
>>
>> SSL is the default, and it should work. But to simplify - I de-select it.
>>
>> Here's an old post, worth repeating now that I prefer CSM 2 over 3.
>>
>> Here's the procedure for Trend CSM for SMB.
>>
>> 1. Decide whether you want to use the Adminstrator account for CSM, or
>> another account. If you don't want to use the Administrator account,
>> create an account. (I use the Administrator account.)
>>
>> 2. Run setup - install on IIS is generally the only selection available.
>> 3. Enter the FQDN server.domain.local OR the IP of the SBS. I prefer the
>> IP, it seems to work better.
>> 4. Install into IIS Virtual Web Site (New site, not the default web site)
>> 5. Use port 8085 for communication. NOTE: - any unused port is fine,
>> check IIS to ensure the one you select is not in use.
>> 6. Deselect SSL.
>> 7. Use Administrator account - If ISA enter proxy info, if no ISA enter
>> nothing in proxy.
>> 8. If you don't have the activation code - register now, the email with
>> the code comes real quick. (note that you can go this far prior to the
>> actual install if you like, and get the activation code so you don't have
>> to do this while installing).
>> 9. Accept the server/client port.
>> 10. Accept the client installation for the SBS (installs the Officescan
>> client on the server)
>> 11. The install proceeds, then open the admin console.
>>
>> - This completes Officescan installation, now on to Scanmail.
>>
>> 12. Go to the Scanmail link on the left, and install Scanmail to the IP
>> of your SBS. Scanmail and eManager are installed.
>>
>> - This completes the installation of CSM SMB. Now you need to make some
>> settings.
>>
>> 1. In the CSM console, click on the Clients view so you can see the
>> Officescan 'domain'. Your SBS will be listed there.
>> 2. Create a new Officescan 'domain', and move your SBS computer to the
>> new domain. The original domain will be used for workstations.
>> 3. Click on your SBS computer icon, and set the client priveliges to your
>> liking.
>> 4. Click on Scan options | Real time Scan settings, and find the
>> Exclusions link.
>> 5. Put <drive> pagefile.sys in the lower 'file' exclusion list.
>> 6. Put <these are default locations>
>>
>> c:\Program files\exchsrvr
>> \trend,
>> \trend micro in the directory exclusion area.
>> Note that if you have moved your exchange data and or logs somewhere, be
>> sure to exclude them. Note also you can be more granular with your
>> exclusions if you want - you don't have to exclude the entire directory.
>>
>> Another note - there is a tick box for excluding Trend product
>> directories, but I do it manually anyway.
>> Yet another note - On all screens make sure you APPLY the settings by
>> scrolling down to the bottom and clicking the button.
>>
>> What you've done with the two Officescan 'domains', is enabled different
>> settings for the server versus the clients. Now when you add client
>> machines, you can set the options on that domain (rather than each
>> workstation) so they apply to all workstations, but not the server.
>> Sometime this is useful.
>>
>> 7. Click on Updates, Server updates, Automatic Update, check the options
>> and set the frequency to hourly.
>>
>> 8. Click on Manual Update, select the options you want, and update now to
>> get the lates files and make sure connectiviy is there.
>>
>> 9. Log off Officescan console.
>>
>> Scanmail
>>
>> 1. Use the non HTML console from start | all programs.
>> 2. Log on, click on Scheduled Update.
>> 3. Enable scheduled update, and set it to hourly, select pattern file and
>> engine.
>> 4. If you use ISA, click on the Proxy Settings button and enter the proxy
>> info.
>> 5. Click on Update Now, select the options, set proxy info if you use
>> ISA, and click on Update now.
>>
>> Those are the basics to get protection. You can learn the fine tuning and
>> option stuff (including eManager) as you go.
>>
>>
>>
>> --
>> Les Connor [SBS Community Member - SBS MVP]
>> -----------------------------------------------------------
>> SBS Rocks !
>> ----------------------
>> "Tell me and I'll forget. Show me and I'll remember. Involve me and I'll
>> understand." - Confucius
>>
>>
>> "Bill" <billyg1943@xxxxxxxxxxx> wrote in message
>> news:e9TXRyRJGHA.220@xxxxxxxxxxxxxxxxxxxxxxx
>>> Hi Les,
>>>
>>> Put it down to my stupidity. It looked to me like the install wanted me
>>> to use SSL so I did :(. I will re-install without!
>>>
>>> Cheers,
>>> Bill
>>>
>>> "Les Connor [SBS Community Member - SBS MVP]" <les.connor@xxxxxxxxxxxx>
>>> wrote in message news:uMRvR9OJGHA.3100@xxxxxxxxxxxxxxxxxxxxxxx
>>>> Hi Bill,
>>>>
>>>> I'm wondering what the motivation is for SSL? Are you accessing the
>>>> console directly from external locations? Typically, the management
>>>> console is accessed from the server console itself, or from a
>>>> workstation on the lan - and under those cicumstances I don't see where
>>>> SSL would be required. I've never bothered with SSL for the console,
>>>> and therefore can't offer any troubleshooting tips.
>>>>
>>>> --
>>>> Les Connor [SBS Community Member - SBS MVP]
>>>> -----------------------------------------------------------
>>>> SBS Rocks !
>>>> ----------------------
>>>> "Tell me and I'll forget. Show me and I'll remember. Involve me and
>>>> I'll understand." - Confucius
>>>>
>>>>
>>>> "Bill" <billyg1943@xxxxxxxxxxx> wrote in message
>>>> news:u0RzucLJGHA.3896@xxxxxxxxxxxxxxxxxxxxxxx
>>>>> Hi, anybody got a how-to on post installation tasks in ISA 2004 to
>>>>> allow ssl access to Office Scan Management Console? I have use 4343
>>>>> as SSL port 8090 for the web site. I have configured an SSL rule and
>>>>> a web publishing rule but I they don't work and I have no idea why.
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>


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