RE: POP3 delivers Multiple messages only from outside emails
- From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
- Date: Wed, 25 Jan 2006 07:24:53 GMT
Hi Jack,
Thanks for your update.
The information (+OK 1 (5200)1 5200) indicates that there is one email in
the ISP POP mailbox, the mail ID is 5200. For current situation, let us
perform test to further analyze the issue:
1. Try to send one mail from external domain to 3 different user accounts
to reproduce the issue.
2. Please try to use Telnet command to LIST mails in the ISP POP mailbox,
how many mails you found here. Also please paste the LIST result in the
newsgroup.
3. If you can not find duplicate mails in the ISP POP mailbox, please
enable the POP3 mailbox logging at Server Management - > Pop3 connector
Manager -> Troubleshooting Tab -> Modify the Logging level to Max. And
then, reproduce the issue and mail me the pop3 log file for analyze.
I appreciate your time.
Have a nice day!
Sincerely,
Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
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======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
>Thread-Topic: POP3 delivers Multiple messages only from outside emails
>thread-index: AcYg8AB8afAePo+sSSSYogrxTH/bQg==
>X-WBNR-Posting-Host: 162.99.235.200
>From: "=?Utf-8?B?SmFjayBGcml0eg==?=" <JackFritz@xxxxxxxxxxxxxxxxxxxxxxxxx>
>References: <FD789AAF-32D2-4DAE-B3FF-54EEF3D64A8F@xxxxxxxxxxxxx>
<qR1XsE$HGHA.224@xxxxxxxxxxxxxxxxxxxxx>
<04EF7FF1-76B1-48E4-9FD4-4D4A7A3353EF@xxxxxxxxxxxxx>
<tMFKlDJIGHA.3152@xxxxxxxxxxxxxxxxxxxxx>
>Subject: RE: POP3 delivers Multiple messages only from outside emails
>Date: Tue, 24 Jan 2006 06:10:59 -0800
>Lines: 279
>Message-ID: <7E79B20F-E4B6-4F3A-8E76-F87FEC8F5300@xxxxxxxxxxxxx>
>MIME-Version: 1.0
>Content-Type: text/plain;
> charset="Utf-8"
>Content-Transfer-Encoding: 7bit
>X-Newsreader: Microsoft CDO for Windows 2000
>Content-Class: urn:content-classes:message
>Importance: normal
>Priority: normal
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
>Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:238941
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Thanks again for the response. I did everything you said with the telnet.
>When I did a LIST command it came back with this
>
>+OK 1 (5200)
>1 5200
>
>What does that mean? I only see one message though.
>
>I havent heard back from the ISP yet, still waiting the response
>
>Jack
>
>""Jenny wu [MSFT]"" wrote:
>
>> Hi Jack,
>>
>> Thanks for your update. Yes, you are right. The connector for POP3
>> Mailboxes running on SBS 2000 and SBS 2003 based on the same technology.
>> You can contact your ISP to check the settings.
>>
>> And also you can refer to the following steps to use Telnet command to
>> confirm the message on your ISP POP mailbox.
>>
>> 1. Start a telnet session by running the following command:
>>
>> " Telnet <IP_address_of_server> 110 " (without the quotation marks)
>>
>> If a connection is made, a banner from the server is displayed that
>> indicates the server's version, which is similar to the following:
>>
>> +OK Microsoft Exchange 2000 POP3 server version 6.0.4408.0
>> (<server_name>.<domain>.com) ready.
>>
>> 2. Begin communication by logging on to the mailbox with the following
>> commands:
>>
>> "USER UserName" (without the quotation marks)
>>
>> The following response is displayed:
>>
>> +OK
>>
>> 3. Type the following command:
>>
>> "PASS Password" (without the quotation marks) The following response is
>> displayed:
>>
>> +OK User successfully logged on
>>
>> 4. Type the following command to list all mail in the mailbox:
>>
>> "LIST" (without the quotation marks)
>>
>> The following response is displayed (this information varies,
depending
>> on the number of messages in the mailbox):
>>
>> +OK
>>
>> 1373
>> 2388
>> 3388
>>
>> The <message number> is the number on left
>>
>> For more information on how to use Telnet
>>
>> 165186 XFOR: Verifying Basic POP3 Connectivity Using Telnet
>> http://support.microsoft.com/?id=165186
>>
>> If you have any questions or concerns related to this issue, please let
me
>> know. I am glad to help!
>>
>> Have a nice day!
>>
>> Sincerely,
>>
>> Jenny Wu
>> Microsoft CSS Online Newsgroup Support
>> Get Secure! - www.microsoft.com/security
>> ======================================================
>> This newsgroup only focuses on SBS technical issues. If you have issues
>> regarding other Microsoft products, you'd better post in the
corresponding
>> newsgroups so that they can be resolved in an efficient and timely
manner.
>> You can locate the newsgroup here:
>> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>>
>> When opening a new thread via the web interface, we recommend you check
the
>> "Notify me of replies" box to receive e-mail notifications when there
are
>> any updates in your thread. When responding to posts via your
newsreader,
>> please "Reply to Group" so that others may learn and benefit from your
>> issue.
>>
>> Microsoft engineers can only focus on one issue per thread. Although we
>> provide other information for your reference, we recommend you post
>> different incidents in different threads to keep the thread clean. In
doing
>> so, it will ensure your issues are resolved in a timely manner.
>>
>> For urgent issues, you may want to contact Microsoft CSS directly.
Please
>> check http://support.microsoft.com for regional support phone numbers.
>>
>> Any input or comments in this thread are highly appreciated.
>> ======================================================
>> This posting is provided "AS IS" with no warranties, and confers no
rights.
>>
>> --------------------
>> >Thread-Topic: POP3 delivers Multiple messages only from outside emails
>> >thread-index: AcYgGZIXM7KUImkeS86YtmuVCJy0bg==
>> >X-WBNR-Posting-Host: 162.99.235.200
>> >From: "=?Utf-8?B?SmFjayBGcml0eg==?="
<JackFritz@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >References: <FD789AAF-32D2-4DAE-B3FF-54EEF3D64A8F@xxxxxxxxxxxxx>
>> <qR1XsE$HGHA.224@xxxxxxxxxxxxxxxxxxxxx>
>> >Subject: RE: POP3 delivers Multiple messages only from outside emails
>> >Date: Mon, 23 Jan 2006 04:36:02 -0800
>> >Lines: 121
>> >Message-ID: <04EF7FF1-76B1-48E4-9FD4-4D4A7A3353EF@xxxxxxxxxxxxx>
>> >MIME-Version: 1.0
>> >Content-Type: text/plain;
>> > charset="Utf-8"
>> >Content-Transfer-Encoding: 7bit
>> >X-Newsreader: Microsoft CDO for Windows 2000
>> >Content-Class: urn:content-classes:message
>> >Importance: normal
>> >Priority: normal
>> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >Newsgroups: microsoft.public.windows.server.sbs
>> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>> >Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:238648
>> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >
>> >Thank you Jenny for your response. I will call the isp today to see
what
>> is
>> >going on. The weird thing is that the old server that I just took out
did
>> >not have this problem, and it is sbs 2000. When looking into the
options
>> >there are only so many options to change which I see none different the
>> the
>> >2003 pop3 settings. I guess it is possible that maybe the isp change
>> >something.
>> >
>> >Jack
>> >
>> >""Jenny wu [MSFT]"" wrote:
>> >
>> >> Hi Jack,
>> >>
>> >> Thanks for using the SBS newsgroup.
>> >>
>> >> I am sorry for the delayed response due to weekend. Please understand
>> that
>> >> the newsgroups are staffed weekdays by Microsoft Support
professionals
>> to
>> >> answer your systems and applications questions. Your understanding is
>> >> greatly appreciated!
>> >>
>> >> From your problem description, I understand this issue to be: users
>> receive
>> >> multiple copies of emails when they retrieve mails that are sent to
>> >> multiple recipients using POP3 connector. If I am off base, please
don't
>> >> hesitate to let me know.
>> >>
>> >> Based on my experienced, this is a known issue regarding some ISPs.
You
>> >> may refer to the following KB article:
>> >>
>> >> 264249 Exchange Server Connector for POP3 Mailboxes deliver multiple
>> copies
>> >> Of
>> >> http://support.microsoft.com/?id=264249
>> >>
>> >> The problem may also happen if the ISP "expand" that piece of email.
If
>> you
>> >> send one piece of email to "user1" and "user2" in the same To field,
>> some
>> >> ISP will keep that as a single piece of email, or some will expand
that
>> as
>> >> two. If you use telnet and connect to the ISP, you may see two piece
of
>> >> email with the exact same size.
>> >>
>> >> When POP3 connector download the emails, it sees two emails because
you
>> do
>> >> have two. First email contains user1 and user2, and second email
>> contains
>> >> user1 and user2 also. That''s why you see multiple email messages. To
>> avoid
>> >> the problem, please check with the ISP and not expand the email, or
>> switch
>> >> to individual mailbox, or use SMTP instead.
>> >>
>> >> Hope above information helps! I am happy to be of assistance to you
and
>> >> look forward to your reply!
>> >>
>> >> Have a nice day!
>> >>
>> >> Sincerely,
>> >>
>> >> Jenny Wu
>> >> Microsoft CSS Online Newsgroup Support
>> >> Get Secure! - www.microsoft.com/security
>> >> ======================================================
>> >> This newsgroup only focuses on SBS technical issues. If you have
issues
>> >> regarding other Microsoft products, you'd better post in the
>> corresponding
>> >> newsgroups so that they can be resolved in an efficient and timely
>> manner.
>> >> You can locate the newsgroup here:
>> >> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>> >>
>> >> When opening a new thread via the web interface, we recommend you
check
>> the
>> >> "Notify me of replies" box to receive e-mail notifications when there
>> are
>> >> any updates in your thread. When responding to posts via your
>> newsreader,
>> >> please "Reply to Group" so that others may learn and benefit from
your
>> >> issue.
>> >>
>> >> Microsoft engineers can only focus on one issue per thread. Although
we
>> >> provide other information for your reference, we recommend you post
>> >> different incidents in different threads to keep the thread clean. In
>> doing
>> >> so, it will ensure your issues are resolved in a timely manner.
>> >>
>> >> For urgent issues, you may want to contact Microsoft CSS directly.
>> Please
>> >> check http://support.microsoft.com for regional support phone numbers.
>> >>
>> >> Any input or comments in this thread are highly appreciated.
>> >> ======================================================
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> >>
>> >> --------------------
>> >> >Thread-Topic: POP3 delivers Multiple messages only from outside
emails
>> >> >thread-index: AcYd07mdWzQoG7oxRmCv90Hfovw9Ng==
>> >> >X-WBNR-Posting-Host: 162.99.235.200
>> >> >From: "=?Utf-8?B?SmFjayBGcml0eg==?="
>> <JackFritz@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >> >Subject: POP3 delivers Multiple messages only from outside emails
>> >> >Date: Fri, 20 Jan 2006 07:11:01 -0800
>> >> >Lines: 11
>> >> >Message-ID: <FD789AAF-32D2-4DAE-B3FF-54EEF3D64A8F@xxxxxxxxxxxxx>
>> >> >MIME-Version: 1.0
>> >> >Content-Type: text/plain;
>> >> > charset="Utf-8"
>> >> >Content-Transfer-Encoding: 7bit
>> >> >X-Newsreader: Microsoft CDO for Windows 2000
>> >> >Content-Class: urn:content-classes:message
>> >> >Importance: normal
>> >> >Priority: normal
>> >> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >> >Newsgroups: microsoft.public.windows.server.sbs
>> >> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>> >> >Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >> >Xref: TK2MSFTNGXA02.phx.gbl
microsoft.public.windows.server.sbs:238199
>> >> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >> >
>> >> >Just installed a new SBS 2003 on the network. The old SBS 2000 did
not
>> >> have
>> >> >this problem. I have compared the settings and everything seems to
be
>> >> setup
>> >> >the same on the new server. This tells me that the pop account
should
>> be
>> >> >fine and that it is the new servers problem. This only occurs from
>> >> outside
>> >> >our network when downloaded from the POP3 account using POP3
connector.
>>
>> >> If 3
>> >> >people are in the to list, then each person receives 3 messages. I
am
>> not
>> >> >sure what to do. Any suggestions?
>> >> >
>> >> >Thanks
>> >> >Jack Fritz
>> >> >
>> >> >
>> >>
>> >>
>> >
>>
>>
>
.
- References:
- RE: POP3 delivers Multiple messages only from outside emails
- From: "Jenny wu [MSFT]"
- RE: POP3 delivers Multiple messages only from outside emails
- From: Jack Fritz
- RE: POP3 delivers Multiple messages only from outside emails
- From: "Jenny wu [MSFT]"
- RE: POP3 delivers Multiple messages only from outside emails
- From: Jack Fritz
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