Re: remote using and connecting to exchange
- From: "tristan" <tristan@xxxxxxxxxxxx>
- Date: Wed, 25 Jan 2006 13:39:50 +1300
Issue resolved itself once we connected it up to the LAN. connected to
Exchange and updated all folders, now they are offsite and it is still
working.
Thanks
"tristan" <tristan@xxxxxxxxxxxx> wrote in message
news:u5PduLh%23FHA.360@xxxxxxxxxxxxxxxxxxxxxxx
> Hi,
>
> They are sending the laptop to our office, so it will take a day or so to
> get here. I'll then try this and post back.
>
> Thanks for your help.
>
>
>
>
> ""Charles Yang [MSFT]"" <v-chayan@xxxxxxxxxxxxxxxxxxxx> wrote in message
> news:bJJKaug%23FHA.3764@xxxxxxxxxxxxxxxxxxxxxxxx
>> HI Tristan,
>>
>> Welcome to SBS newsgroup.
>>
>> Issue description:
>> ============
>>
>> I understand that you have one client computer which can not connect to
>> the
>> OWA on the SBS server.
>>
>> Analyzing and suggestion:
>> =============
>>
>> Before we go any further, can I assume that the remote client computer
>> use
>> dial up connection to the internet, and you did not configure VPN
>> connection for the remote client computer? Could you tell us how did you
>> publish your OWA to the internet? Do you have an FQDN for your SBS
>> server?
>> In order to make the issue more clear, please help gather more
>> information:
>>
>> 1. If the remote client try to access the Exchange server via https:\\SBS
>> server public IP\exchange, does the issue exists or not? You might get a
>> certificate warning, you can ignore it then check if you can access the
>> OWA.
>> 2. It might be the certificate corrupt issue; I suggest you ask the
>> customer try to download a new certificate. You can also send the
>> certificate to the client computer via email, you can find the
>> certificate
>> with your SBS domain name. (if you create it via CEICW) on the c:\sbscert
>> folder.
>> 3. Please also follow the steps below to clear the IE cache to see if the
>> issue can be resolved.
>>
>> At the client side:
>>
>> 1. Go to Tools -> Internet Options
>> 2. Select Delete Files, check "Delete all offline files" and click OK to
>> confirm that you want to delete the content.
>>
>> 4. Make sure that the proxy setting is configured correctly for the right
>> connection.
>>
>> 5. Do you encounter any problem in accessing other HTTPS website such as
>> RWW or companyweb?
>>
>> I appreciate your effort on this issue, please feel free to let me know
>> the
>> results. I am glad to be of assistance.
>>
>>
>>
>> Best regards,
>>
>> Charles Yang (MSFT)
>>
>> Microsoft CSS Online Newsgroup Support
>>
>> Get Secure! - www.microsoft.com/security
>>
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>> --------------------
>> | From: "tristan" <tristan@xxxxxxxxxxxx>
>> | Subject: remote using and connecting to exchange
>> | Date: Tue, 6 Dec 2005 13:37:12 +1300
>> | Lines: 32
>> | X-Priority: 3
>> | X-MSMail-Priority: Normal
>> | X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
>> | X-RFC2646: Format=Flowed; Original
>> | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
>> | Message-ID: <ulKl00f#FHA.328@xxxxxxxxxxxxxxxxxxxx>
>> | Newsgroups: microsoft.public.windows.server.sbs
>> | NNTP-Posting-Host: 202-0-41-44.paradise.net.nz 202.0.41.44
>> | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP14.phx.gbl
>> | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:227924
>> | X-Tomcat-NG: microsoft.public.windows.server.sbs
>> |
>> | Hi,
>> |
>> | My client is running SBS03 Premium and has about 5 users which have
>> laptops
>> | on dialup connections based in different parts of the country. I setup
>> | everything and things have been running fine. Today I got a call from
>> one
>> | of these remote users saying that her Outlook no longer connects to
>> | exchange, so I got her to try using OWA to access her company mail and
>> that
>> | came up first as page not found, when she tried a few more times
>> Internet
>> | explorer did an auto search to try and find the domain. Tested her
>> browser
>> | to see if she could access other sites and she could. Tested sites
>> that
>> she
>> | has never been to to make sure cache pages weren't just being served.
>> |
>> | Check to make sure the corporate proxy settings in IE and MS Firewall
>> client
>> | is turned off since she is not connected to local corporate lan.
>> |
>> | she can access www.companysite.co.nz fine, but she can't access
>> | www.companysite.co.nz/exchange says page not found. She also can't
>> access
>> | our company website with the /exchange switch. The other 4 users can
>> fine
>> | so it has to be something strange with her laptop.
>> |
>> | I'm running out of ideas, I've tried flushing DNS with ipconfig
>> /flushdns
>> | and clearing internet explorer cache too.
>> |
>> | I tried remote assistance but it wouldn't connect, so everything that I
>> have
>> | to try has to be said over the phone at present.
>> |
>> | Any ideas.
>> | thanks
>> | Tristan
>> |
>> |
>> |
>> |
>>
>
>
.
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