RE: POP3 delivers Multiple messages only from outside emails

Thanks again for the response. I did everything you said with the telnet.
When I did a LIST command it came back with this

+OK 1 (5200)
1 5200

What does that mean? I only see one message though.

I havent heard back from the ISP yet, still waiting the response

Jack

""Jenny wu [MSFT]"" wrote:

> Hi Jack,
>
> Thanks for your update. Yes, you are right. The connector for POP3
> Mailboxes running on SBS 2000 and SBS 2003 based on the same technology.
> You can contact your ISP to check the settings.
>
> And also you can refer to the following steps to use Telnet command to
> confirm the message on your ISP POP mailbox.
>
> 1. Start a telnet session by running the following command:
>
> " Telnet <IP_address_of_server> 110 " (without the quotation marks)
>
> If a connection is made, a banner from the server is displayed that
> indicates the server's version, which is similar to the following:
>
> +OK Microsoft Exchange 2000 POP3 server version 6.0.4408.0
> (<server_name>.<domain>.com) ready.
>
> 2. Begin communication by logging on to the mailbox with the following
> commands:
>
> "USER UserName" (without the quotation marks)
>
> The following response is displayed:
>
> +OK
>
> 3. Type the following command:
>
> "PASS Password" (without the quotation marks) The following response is
> displayed:
>
> +OK User successfully logged on
>
> 4. Type the following command to list all mail in the mailbox:
>
> "LIST" (without the quotation marks)
>
> The following response is displayed (this information varies, depending
> on the number of messages in the mailbox):
>
> +OK
>
> 1373
> 2388
> 3388
>
> The <message number> is the number on left
>
> For more information on how to use Telnet
>
> 165186 XFOR: Verifying Basic POP3 Connectivity Using Telnet
> http://support.microsoft.com/?id=165186
>
> If you have any questions or concerns related to this issue, please let me
> know. I am glad to help!
>
> Have a nice day!
>
> Sincerely,
>
> Jenny Wu
> Microsoft CSS Online Newsgroup Support
> Get Secure! - www.microsoft.com/security
> ======================================================
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>
> When opening a new thread via the web interface, we recommend you check the
> "Notify me of replies" box to receive e-mail notifications when there are
> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
> issue.
>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
> ======================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> --------------------
> >Thread-Topic: POP3 delivers Multiple messages only from outside emails
> >thread-index: AcYgGZIXM7KUImkeS86YtmuVCJy0bg==
> >X-WBNR-Posting-Host: 162.99.235.200
> >From: "=?Utf-8?B?SmFjayBGcml0eg==?=" <JackFritz@xxxxxxxxxxxxxxxxxxxxxxxxx>
> >References: <FD789AAF-32D2-4DAE-B3FF-54EEF3D64A8F@xxxxxxxxxxxxx>
> <qR1XsE$HGHA.224@xxxxxxxxxxxxxxxxxxxxx>
> >Subject: RE: POP3 delivers Multiple messages only from outside emails
> >Date: Mon, 23 Jan 2006 04:36:02 -0800
> >Lines: 121
> >Message-ID: <04EF7FF1-76B1-48E4-9FD4-4D4A7A3353EF@xxxxxxxxxxxxx>
> >MIME-Version: 1.0
> >Content-Type: text/plain;
> > charset="Utf-8"
> >Content-Transfer-Encoding: 7bit
> >X-Newsreader: Microsoft CDO for Windows 2000
> >Content-Class: urn:content-classes:message
> >Importance: normal
> >Priority: normal
> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> >Newsgroups: microsoft.public.windows.server.sbs
> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> >Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
> >Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:238648
> >X-Tomcat-NG: microsoft.public.windows.server.sbs
> >
> >Thank you Jenny for your response. I will call the isp today to see what
> is
> >going on. The weird thing is that the old server that I just took out did
> >not have this problem, and it is sbs 2000. When looking into the options
> >there are only so many options to change which I see none different the
> the
> >2003 pop3 settings. I guess it is possible that maybe the isp change
> >something.
> >
> >Jack
> >
> >""Jenny wu [MSFT]"" wrote:
> >
> >> Hi Jack,
> >>
> >> Thanks for using the SBS newsgroup.
> >>
> >> I am sorry for the delayed response due to weekend. Please understand
> that
> >> the newsgroups are staffed weekdays by Microsoft Support professionals
> to
> >> answer your systems and applications questions. Your understanding is
> >> greatly appreciated!
> >>
> >> From your problem description, I understand this issue to be: users
> receive
> >> multiple copies of emails when they retrieve mails that are sent to
> >> multiple recipients using POP3 connector. If I am off base, please don't
> >> hesitate to let me know.
> >>
> >> Based on my experienced, this is a known issue regarding some ISPs. You
> >> may refer to the following KB article:
> >>
> >> 264249 Exchange Server Connector for POP3 Mailboxes deliver multiple
> copies
> >> Of
> >> http://support.microsoft.com/?id=264249
> >>
> >> The problem may also happen if the ISP "expand" that piece of email. If
> you
> >> send one piece of email to "user1" and "user2" in the same To field,
> some
> >> ISP will keep that as a single piece of email, or some will expand that
> as
> >> two. If you use telnet and connect to the ISP, you may see two piece of
> >> email with the exact same size.
> >>
> >> When POP3 connector download the emails, it sees two emails because you
> do
> >> have two. First email contains user1 and user2, and second email
> contains
> >> user1 and user2 also. That''s why you see multiple email messages. To
> avoid
> >> the problem, please check with the ISP and not expand the email, or
> switch
> >> to individual mailbox, or use SMTP instead.
> >>
> >> Hope above information helps! I am happy to be of assistance to you and
> >> look forward to your reply!
> >>
> >> Have a nice day!
> >>
> >> Sincerely,
> >>
> >> Jenny Wu
> >> Microsoft CSS Online Newsgroup Support
> >> Get Secure! - www.microsoft.com/security
> >> ======================================================
> >> This newsgroup only focuses on SBS technical issues. If you have issues
> >> regarding other Microsoft products, you'd better post in the
> corresponding
> >> newsgroups so that they can be resolved in an efficient and timely
> manner.
> >> You can locate the newsgroup here:
> >> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> >>
> >> When opening a new thread via the web interface, we recommend you check
> the
> >> "Notify me of replies" box to receive e-mail notifications when there
> are
> >> any updates in your thread. When responding to posts via your
> newsreader,
> >> please "Reply to Group" so that others may learn and benefit from your
> >> issue.
> >>
> >> Microsoft engineers can only focus on one issue per thread. Although we
> >> provide other information for your reference, we recommend you post
> >> different incidents in different threads to keep the thread clean. In
> doing
> >> so, it will ensure your issues are resolved in a timely manner.
> >>
> >> For urgent issues, you may want to contact Microsoft CSS directly.
> Please
> >> check http://support.microsoft.com for regional support phone numbers.
> >>
> >> Any input or comments in this thread are highly appreciated.
> >> ======================================================
> >> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> >>
> >> --------------------
> >> >Thread-Topic: POP3 delivers Multiple messages only from outside emails
> >> >thread-index: AcYd07mdWzQoG7oxRmCv90Hfovw9Ng==
> >> >X-WBNR-Posting-Host: 162.99.235.200
> >> >From: "=?Utf-8?B?SmFjayBGcml0eg==?="
> <JackFritz@xxxxxxxxxxxxxxxxxxxxxxxxx>
> >> >Subject: POP3 delivers Multiple messages only from outside emails
> >> >Date: Fri, 20 Jan 2006 07:11:01 -0800
> >> >Lines: 11
> >> >Message-ID: <FD789AAF-32D2-4DAE-B3FF-54EEF3D64A8F@xxxxxxxxxxxxx>
> >> >MIME-Version: 1.0
> >> >Content-Type: text/plain;
> >> > charset="Utf-8"
> >> >Content-Transfer-Encoding: 7bit
> >> >X-Newsreader: Microsoft CDO for Windows 2000
> >> >Content-Class: urn:content-classes:message
> >> >Importance: normal
> >> >Priority: normal
> >> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> >> >Newsgroups: microsoft.public.windows.server.sbs
> >> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> >> >Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
> >> >Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:238199
> >> >X-Tomcat-NG: microsoft.public.windows.server.sbs
> >> >
> >> >Just installed a new SBS 2003 on the network. The old SBS 2000 did not
> >> have
> >> >this problem. I have compared the settings and everything seems to be
> >> setup
> >> >the same on the new server. This tells me that the pop account should
> be
> >> >fine and that it is the new servers problem. This only occurs from
> >> outside
> >> >our network when downloaded from the POP3 account using POP3 connector.
>
> >> If 3
> >> >people are in the to list, then each person receives 3 messages. I am
> not
> >> >sure what to do. Any suggestions?
> >> >
> >> >Thanks
> >> >Jack Fritz
> >> >
> >> >
> >>
> >>
> >
>
>
.

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