RE: POP3 delivers Multiple messages only from outside emails
- From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
- Date: Tue, 24 Jan 2006 02:50:02 GMT
Hi Jack,
Thanks for your update. Yes, you are right. The connector for POP3
Mailboxes running on SBS 2000 and SBS 2003 based on the same technology.
You can contact your ISP to check the settings.
And also you can refer to the following steps to use Telnet command to
confirm the message on your ISP POP mailbox.
1. Start a telnet session by running the following command:
" Telnet <IP_address_of_server> 110 " (without the quotation marks)
If a connection is made, a banner from the server is displayed that
indicates the server's version, which is similar to the following:
+OK Microsoft Exchange 2000 POP3 server version 6.0.4408.0
(<server_name>.<domain>.com) ready.
2. Begin communication by logging on to the mailbox with the following
commands:
"USER UserName" (without the quotation marks)
The following response is displayed:
+OK
3. Type the following command:
"PASS Password" (without the quotation marks) The following response is
displayed:
+OK User successfully logged on
4. Type the following command to list all mail in the mailbox:
"LIST" (without the quotation marks)
The following response is displayed (this information varies, depending
on the number of messages in the mailbox):
+OK
1373
2388
3388
The <message number> is the number on left
For more information on how to use Telnet
165186 XFOR: Verifying Basic POP3 Connectivity Using Telnet
http://support.microsoft.com/?id=165186
If you have any questions or concerns related to this issue, please let me
know. I am glad to help!
Have a nice day!
Sincerely,
Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
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======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
>Thread-Topic: POP3 delivers Multiple messages only from outside emails
>thread-index: AcYgGZIXM7KUImkeS86YtmuVCJy0bg==
>X-WBNR-Posting-Host: 162.99.235.200
>From: "=?Utf-8?B?SmFjayBGcml0eg==?=" <JackFritz@xxxxxxxxxxxxxxxxxxxxxxxxx>
>References: <FD789AAF-32D2-4DAE-B3FF-54EEF3D64A8F@xxxxxxxxxxxxx>
<qR1XsE$HGHA.224@xxxxxxxxxxxxxxxxxxxxx>
>Subject: RE: POP3 delivers Multiple messages only from outside emails
>Date: Mon, 23 Jan 2006 04:36:02 -0800
>Lines: 121
>Message-ID: <04EF7FF1-76B1-48E4-9FD4-4D4A7A3353EF@xxxxxxxxxxxxx>
>MIME-Version: 1.0
>Content-Type: text/plain;
> charset="Utf-8"
>Content-Transfer-Encoding: 7bit
>X-Newsreader: Microsoft CDO for Windows 2000
>Content-Class: urn:content-classes:message
>Importance: normal
>Priority: normal
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
>Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:238648
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Thank you Jenny for your response. I will call the isp today to see what
is
>going on. The weird thing is that the old server that I just took out did
>not have this problem, and it is sbs 2000. When looking into the options
>there are only so many options to change which I see none different the
the
>2003 pop3 settings. I guess it is possible that maybe the isp change
>something.
>
>Jack
>
>""Jenny wu [MSFT]"" wrote:
>
>> Hi Jack,
>>
>> Thanks for using the SBS newsgroup.
>>
>> I am sorry for the delayed response due to weekend. Please understand
that
>> the newsgroups are staffed weekdays by Microsoft Support professionals
to
>> answer your systems and applications questions. Your understanding is
>> greatly appreciated!
>>
>> From your problem description, I understand this issue to be: users
receive
>> multiple copies of emails when they retrieve mails that are sent to
>> multiple recipients using POP3 connector. If I am off base, please don't
>> hesitate to let me know.
>>
>> Based on my experienced, this is a known issue regarding some ISPs. You
>> may refer to the following KB article:
>>
>> 264249 Exchange Server Connector for POP3 Mailboxes deliver multiple
copies
>> Of
>> http://support.microsoft.com/?id=264249
>>
>> The problem may also happen if the ISP "expand" that piece of email. If
you
>> send one piece of email to "user1" and "user2" in the same To field,
some
>> ISP will keep that as a single piece of email, or some will expand that
as
>> two. If you use telnet and connect to the ISP, you may see two piece of
>> email with the exact same size.
>>
>> When POP3 connector download the emails, it sees two emails because you
do
>> have two. First email contains user1 and user2, and second email
contains
>> user1 and user2 also. That''s why you see multiple email messages. To
avoid
>> the problem, please check with the ISP and not expand the email, or
switch
>> to individual mailbox, or use SMTP instead.
>>
>> Hope above information helps! I am happy to be of assistance to you and
>> look forward to your reply!
>>
>> Have a nice day!
>>
>> Sincerely,
>>
>> Jenny Wu
>> Microsoft CSS Online Newsgroup Support
>> Get Secure! - www.microsoft.com/security
>> ======================================================
>> This newsgroup only focuses on SBS technical issues. If you have issues
>> regarding other Microsoft products, you'd better post in the
corresponding
>> newsgroups so that they can be resolved in an efficient and timely
manner.
>> You can locate the newsgroup here:
>> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>>
>> When opening a new thread via the web interface, we recommend you check
the
>> "Notify me of replies" box to receive e-mail notifications when there
are
>> any updates in your thread. When responding to posts via your
newsreader,
>> please "Reply to Group" so that others may learn and benefit from your
>> issue.
>>
>> Microsoft engineers can only focus on one issue per thread. Although we
>> provide other information for your reference, we recommend you post
>> different incidents in different threads to keep the thread clean. In
doing
>> so, it will ensure your issues are resolved in a timely manner.
>>
>> For urgent issues, you may want to contact Microsoft CSS directly.
Please
>> check http://support.microsoft.com for regional support phone numbers.
>>
>> Any input or comments in this thread are highly appreciated.
>> ======================================================
>> This posting is provided "AS IS" with no warranties, and confers no
rights.
>>
>> --------------------
>> >Thread-Topic: POP3 delivers Multiple messages only from outside emails
>> >thread-index: AcYd07mdWzQoG7oxRmCv90Hfovw9Ng==
>> >X-WBNR-Posting-Host: 162.99.235.200
>> >From: "=?Utf-8?B?SmFjayBGcml0eg==?="
<JackFritz@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >Subject: POP3 delivers Multiple messages only from outside emails
>> >Date: Fri, 20 Jan 2006 07:11:01 -0800
>> >Lines: 11
>> >Message-ID: <FD789AAF-32D2-4DAE-B3FF-54EEF3D64A8F@xxxxxxxxxxxxx>
>> >MIME-Version: 1.0
>> >Content-Type: text/plain;
>> > charset="Utf-8"
>> >Content-Transfer-Encoding: 7bit
>> >X-Newsreader: Microsoft CDO for Windows 2000
>> >Content-Class: urn:content-classes:message
>> >Importance: normal
>> >Priority: normal
>> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >Newsgroups: microsoft.public.windows.server.sbs
>> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>> >Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:238199
>> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >
>> >Just installed a new SBS 2003 on the network. The old SBS 2000 did not
>> have
>> >this problem. I have compared the settings and everything seems to be
>> setup
>> >the same on the new server. This tells me that the pop account should
be
>> >fine and that it is the new servers problem. This only occurs from
>> outside
>> >our network when downloaded from the POP3 account using POP3 connector.
>> If 3
>> >people are in the to list, then each person receives 3 messages. I am
not
>> >sure what to do. Any suggestions?
>> >
>> >Thanks
>> >Jack Fritz
>> >
>> >
>>
>>
>
.
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