RE: More POP3 Errors
- From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
- Date: Mon, 23 Jan 2006 09:27:57 GMT
Hi David,
Thanks for using the SBS newsgroup.
>From your description, I understand the issue to be: you received the 1036
error message is received when you retrieved mails from pop3 connector. If
I am off base, please don't hesitate to let me know.
1036 is a failure to connect to POP3 server, either due to authentication
failure or network problem. The error code 10060 indicates that it should
be caused by network problem. If it is network problem, it could be
temporary.
Are you using any Linksys routers? We have several customers with the
Linksys BEFSR41 router having the same problem. I think your problem is
related to the MTU size on your router. You can contact the Router vendor
for support.
Check the following documents:
KB10934318
http://kb.linksys.com/cgi-bin/om_isapi.dll?clientID=103840&QuestionText=KB10
934351&SelectName1=&advquery=%5bs%5d%5bRank%2c%2050%3a%5bSum%3a%20KB10934351
%5d%5bMerge%3a%20%5bThesaurus%3a%20KB10934351%5d%5d%5d&infobase=linksysrev.n
fo&record={3D9}&softpage=IKW_ENU_JDocView
KB10934351
http://kb.linksys.com/cgi-bin/om_isapi.dll?clientID=103915&QuestionText=MTU&;
SelectName1=&advquery=%5bs%5d%5bRank%2c%2050%3a%5bSum%3a%20MTU%5d%5bMerge%3a
%20%5bThesaurus%3a%20MTU%5d%5d%5d&infobase=linksysrev.nfo&record={408}&softp
age=IKW_ENU_JDocView
NOTE: This response contains a reference to a third party World Wide Web
site. Microsoft is providing this information as a convenience to you.
Microsoft does not control these sites and has not tested any software or
information found on these sites; therefore, Microsoft cannot make any
representations regarding the quality, safety, or suitability of any
software or information found there. There are inherent dangers in the use
of any software found on the Internet, and Microsoft cautions you to make
sure that you completely understand the risk before retrieving any software
from the Internet.
The following article applies to troubleshooting this potential network
issue (To confirm if the issue is MTU related):
159211 Diagnoses and Treatment of Black Hole Routers
http://support.microsoft.com/?id=159211
If it is not situation, please check the following KB article to see it
helps:
833992 Scheduled POP3 connector e-mail message downloads may not occur on
your Windows Small Business Server 2003-based computer
http://support.microsoft.com/?id=833992
835734 Many unexpected outbound e-mail messages appear in the SMTP queue in
Small Business Server 2003
http://support.microsoft.com/?id=835734
If the issue persists, please help me collect more information to isolate
the issue:
1. Would you please describe your network topology in more details for
analyze?
2. Does the issue happen when you received mails from specific external
domains or all mails?
3. Please save a text of application and system log for analyze:
To save a text copy of Application /System log:
A. Open Event Viewer: Start -> All Programs -> Administrative Tools ->
Event Viewer.
B. Right-click on Application/System log and select "Save Log File As?".
Please mail them to my working mailbox: v-yanniw@xxxxxxxxxxxxx
I appreciate your time! I am happy to be of assistance to you and look
forward to your reply!
Have a nice day!
Sincerely,
Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
>Thread-Topic: More POP3 Errors
>thread-index: AcYfNOJtDLZm45xVQkqu8oURsyOMLg==
>X-WBNR-Posting-Host: 86.137.145.130
>From: "=?Utf-8?B?RGF2aWQ=?=" <David@xxxxxxxxxxxxxxxxxxxxxxxxx>
>Subject: More POP3 Errors
>Date: Sun, 22 Jan 2006 01:19:02 -0800
>Lines: 28
>Message-ID: <82C81CD0-788E-4164-B4F1-B9385BA917D2@xxxxxxxxxxxxx>
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>Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
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>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Althought mail is being received I still have these errors (see earlier
post
>POP3 Connector Errors):
>
>Event Type: Error
>Event Source: POP3 Connector
>Event Category: Download
>Event ID: 1036
>Date: 22/01/2006
>Time: 08:15:36
>User: N/A
>Computer: JCJOHNSON
>Description:
>An error occurred during a POP3 transaction to server <pop.oneandone.co.uk
>[m34024585-10]>. The error is 10060 (A connection attempt failed because
the
>connected party did not properly respond after a period of time, or
>established connection failed because connected host has failed to respond.
>).
>
>For more information, see Help and Support Center at
>http://go.microsoft.com/fwlink/events.asp.
>
>The Server is still receiving mail but each attempt to synchronise mail
>produces three errors this being the most informative.
>
>At present I can't tell if it's sending but I'm not receiveing any
>peformance reports.
>--
>David @ Solsletta
>
.
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