RE: POP3 delivers Multiple messages only from outside emails
- From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
- Date: Mon, 23 Jan 2006 07:46:48 GMT
Hi Jack,
Thanks for using the SBS newsgroup.
I am sorry for the delayed response due to weekend. Please understand that
the newsgroups are staffed weekdays by Microsoft Support professionals to
answer your systems and applications questions. Your understanding is
greatly appreciated!
>From your problem description, I understand this issue to be: users receive
multiple copies of emails when they retrieve mails that are sent to
multiple recipients using POP3 connector. If I am off base, please don't
hesitate to let me know.
Based on my experienced, this is a known issue regarding some ISPs. You
may refer to the following KB article:
264249 Exchange Server Connector for POP3 Mailboxes deliver multiple copies
Of
http://support.microsoft.com/?id=264249
The problem may also happen if the ISP "expand" that piece of email. If you
send one piece of email to "user1" and "user2" in the same To field, some
ISP will keep that as a single piece of email, or some will expand that as
two. If you use telnet and connect to the ISP, you may see two piece of
email with the exact same size.
When POP3 connector download the emails, it sees two emails because you do
have two. First email contains user1 and user2, and second email contains
user1 and user2 also. That''s why you see multiple email messages. To avoid
the problem, please check with the ISP and not expand the email, or switch
to individual mailbox, or use SMTP instead.
Hope above information helps! I am happy to be of assistance to you and
look forward to your reply!
Have a nice day!
Sincerely,
Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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>Thread-Topic: POP3 delivers Multiple messages only from outside emails
>thread-index: AcYd07mdWzQoG7oxRmCv90Hfovw9Ng==
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>From: "=?Utf-8?B?SmFjayBGcml0eg==?=" <JackFritz@xxxxxxxxxxxxxxxxxxxxxxxxx>
>Subject: POP3 delivers Multiple messages only from outside emails
>Date: Fri, 20 Jan 2006 07:11:01 -0800
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>
>Just installed a new SBS 2003 on the network. The old SBS 2000 did not
have
>this problem. I have compared the settings and everything seems to be
setup
>the same on the new server. This tells me that the pop account should be
>fine and that it is the new servers problem. This only occurs from
outside
>our network when downloaded from the POP3 account using POP3 connector.
If 3
>people are in the to list, then each person receives 3 messages. I am not
>sure what to do. Any suggestions?
>
>Thanks
>Jack Fritz
>
>
.
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