VPN and RDP to client do-able?

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance



I have a number of clients that spend most of their time remote. When they
are in the office and physically connected to the LAN, we can RDP to the
machines without a problem.

When they go remote, in their home offices, with NAT Routers that forward
ports 1723 and 3389, they can RWW without a problem. They also connect to
the network using a VPN without a problem.

But while connected, we can not connect to them using RDP. it appears all
firewalls are properly set.

Is this approach do-able or do we need a program such as pcAnywhere to
connect to their desktops.

The main purpose of this is for remote support without having them sit there
and click access approvals.

Thanks

Paul P


.



Relevant Pages

  • Re: How do I know if connection to other computers are through "internet" or "intranet"?
    ... PC on the same LAN. ... >> The way I test remote access for Remote Desktop (RDP), ... >>> a router using the same DSL connection) is through intranet or internet? ...
    (microsoft.public.windowsxp.network_web)
  • Re: remote desktop issues
    ... We use SMS remote control for virtually any situation where Remote ... Would enabling RDP also enable R.A, ... If my request to allow RDP to XP workstations were granted, ...
    (microsoft.public.windows.server.security)
  • Re: remote desktop issues
    ... We use SMS remote control for virtually any situation where Remote ... Would enabling RDP also enable R.A, ... If my request to allow RDP to XP workstations were granted, ...
    (microsoft.public.windows.server.security)
  • Re: remote desktop issues
    ... We use SMS remote control for virtually any situation where Remote ... Would enabling RDP also enable R.A, ... If my request to allow RDP to XP workstations were granted, ...
    (microsoft.public.windows.server.security)
  • Remote Desktop Intermittent failures
    ... home network from where I work using remote desktop (RDP). ... Here are the applicable error messages I see in the Event viewer of the RDP ... The terminal server received large number of incomplete connections. ...
    (microsoft.public.windowsxp.work_remotely)