Re: Backup Fails with error 0X80070458

Hi Arthur,

Thanks for your update.

I am sorry for the delayed response due to weekend. Please understand that
the newsgroups are staffed weekdays by Microsoft Support professionals to
answer your systems and applications questions. Your understanding is
greatly appreciated!

For your current situation, please refer to the following steps to prepare
the medium:

This operation writes a "free media" label on each tape. Remember that
Ntbackup can use only prepared tapes during a backup session. Calculate how
many tapes you need for your backup strategy, and prepare each tape before
you continue to the next section.
1. Under Computer Management, expand Storage, expand Removable Storage, and
then click Media.

2. Insert a tape into the tape drive. RSM reads the tape, and then displays
the tape in the right pane.

3. In the right pane, right-click the tape, and then click Free to remove
data from the tape and mark it as free. You can monitor the work queue for
the operation to make sure the operation is finished, or you can wait for
the state to change to Idle and Usage to change to "Free."

4. After the tape is labeled as "free media," you can eject the tape by
right-clicking the tape and then clicking Eject. The Eject Wizard starts
and moves the tape to the off-line media library.

- Labeling the Tapes

After you prepare the tapes, use Ntbackup to write a Microsoft Tape Format
(MTF) label. Use a name that describes the contents of the tape. After this
is accomplished, you can schedule Ntbackup to use that tape over and over
again, by specifying the same media label name.

Use the following steps to label each tape that you want Ntbackup to be
able to reuse.

[Note] This operation writes a unique MTF label on each tape. Make sure
that each tape has a unique name, even if you rotate different sets of
tapes (weekly).

1. Make sure that a prepared tape is in the stand-alone tape library.

2. Start Ntbackup, and then click Backup Wizard.

3. In the "What to Backup" dialog box, click "backup selected files,
drives, or network data".

4. In the "Items to Backup" dialog box, click a single folder on any local
drive.

5. In the "Where to Store the Backup" dialog box, under "backup media
type", click the tape drive, and in the "backup media" area, click "new
media".

6. In the "Completing the Backup Wizard" dialog box, click Advanced.

7. Continue through the screens until the Backup Label dialog box is
displayed. In this dialog box, you can change the Backup Label and Media
Label fields. The information in the Media Label field distinguishes one
tape from another. Change the Media Label field so that the field contains
meaningful information to represent a tape for each day of the week. The
example in this article uses unique names like Monday-Full, Tuesday-Full,
and so on (one for each day/tape).

8. Continue through the dialog boxes, and then start the backup process.
This backs up the single folder and writes a meaningful media label that
you can use from now on to schedule backups.

9. After the backup process finishes, quit Ntbackup.

10. If you now view Removable Storage Media, you see that the tape shows
"Application" under Usage. Right-click the tape to view its properties. If
you click the side tab, you see that the "identification label" field
contains the same name that you specified in step 7. That is the name you
want to use from now on, whenever you schedule a backup for that day's tape
and choose to rewrite the same label name.

11. Right-click the tape, click Eject, and then physically label the tape,
using the same label name that you specified during the backup.

12. Repeat this procedure for each tape until all of the tapes have valid
MTF media labels.

And then please test the issue again, how about the result?

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
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Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
>From: "Arthur" <mynewsgroupaccount@xxxxxxxxxxxxxx>
>References: <Or7MNd1FGHA.3100@xxxxxxxxxxxxxxxxxxxx>
<hof5aS$FGHA.3152@xxxxxxxxxxxxxxxxxxxxx>
>Subject: Re: Backup Fails with error 0X80070458
>Date: Fri, 13 Jan 2006 18:35:30 -0000
>Lines: 148
>X-Priority: 3
>X-MSMail-Priority: Normal
>X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
>X-RFC2646: Format=Flowed; Original
>Message-ID: <O#symAHGGHA.3056@xxxxxxxxxxxxxxxxxxxx>
>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: 145-130-152-82.dsl.eclipse.net.uk 82.152.130.145
>Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09.phx.gbl
>Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:236488
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>If I click on to properties of Storage -> Libraries -> HP Dat 72
>I get an error pop up "The interface is unknown"
>
>""Jenny wu [MSFT]"" <v-yanniw@xxxxxxxxxxxxxxxxxxxx> wrote in message
>news:hof5aS$FGHA.3152@xxxxxxxxxxxxxxxxxxxxxxxx
>> Hi Arthur,
>>
>> Thanks for using the SBS newsgroup!
>>
>> From your problem description, I understand this issue to be: the SBS
>> backup failed to run and received 0x80070458 error code. If I am off
base,
>> please don't hesitate to let me know.
>>
>> 0x80070458 is for ERROR_NO_MEDIA_IN_DRIVE which means there is no media
in
>> drive. At this point, I recommend you to follow the steps below to
prepare
>> your backup media.
>>
>> I. Clean the tape, and then go to RSM to mark the tape as 'Clean'. Can
the
>> backup run successfully then? We've seen some issues that the Windows
>> service pack 1 does not recognize the media until the tape drive was
>> "cleaned" (or marked as clean).
>>
>> Try to test, how about the result?
>>
>> II. Rebuild the RSM database. Please refer to the following steps:
>>
>> 1. Stop the RSM Service.
>> 2. Delete the RSM databases located at %SystemRoot%\System32\NtmsData.
>> 3. Restart the RSM Service, this will recreate new, empty RSM Databases.
>> 4. Put a new tape in, or a tape that may be deleted.
>> 5. Go to the "properties" of the disk inside the physical locations.
>> Uncheck 'Enable Drive' Hit apply & then check the 'Enable Drive' again
>> (This was done to reset the Flag since we had renamed the database for
>> RSM)
>>
>> 6. Right click, and prepare.
>>
>> - This will delete it, write a media label to it, add it to the Free
Media
>> Pool.
>> Try to test, how about the result?
>>
>> Hope above information helps! I am happy to be of assistance of you and
>> look forward to your reply!
>>
>> Have a nice day!
>>
>> Sincerely,
>>
>> Jenny Wu
>> Microsoft CSS Online Newsgroup Support
>> Get Secure! - www.microsoft.com/security
>> ======================================================
>> This newsgroup only focuses on SBS technical issues. If you have issues
>> regarding other Microsoft products, you'd better post in the
corresponding
>> newsgroups so that they can be resolved in an efficient and timely
manner.
>> You can locate the newsgroup here:
>> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>>
>> When opening a new thread via the web interface, we recommend you check
>> the
>> "Notify me of replies" box to receive e-mail notifications when there are
>> any updates in your thread. When responding to posts via your newsreader,
>> please "Reply to Group" so that others may learn and benefit from your
>> issue.
>>
>> Microsoft engineers can only focus on one issue per thread. Although we
>> provide other information for your reference, we recommend you post
>> different incidents in different threads to keep the thread clean. In
>> doing
>> so, it will ensure your issues are resolved in a timely manner.
>>
>> For urgent issues, you may want to contact Microsoft CSS directly. Please
>> check http://support.microsoft.com for regional support phone numbers.
>>
>> Any input or comments in this thread are highly appreciated.
>> ======================================================
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> --------------------
>>>From: "Arthur" <mynewsgroupaccount@xxxxxxxxxxxxxx>
>>>Subject: Backup Fails with error 0X80070458
>>>Date: Thu, 12 Jan 2006 09:05:12 -0000
>>>Lines: 46
>>>X-Priority: 3
>>>X-MSMail-Priority: Normal
>>>X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
>>>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
>>>X-RFC2646: Format=Flowed; Original
>>>Message-ID: <Or7MNd1FGHA.3100@xxxxxxxxxxxxxxxxxxxx>
>>>Newsgroups: microsoft.public.windows.server.sbs
>>>NNTP-Posting-Host: 145-130-152-82.dsl.eclipse.net.uk 82.152.130.145
>>>Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!tk2msftngp13.phx.gbl
>>>Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:236044
>>>X-Tomcat-NG: microsoft.public.windows.server.sbs
>>>
>>>The backup on this SBS2003 server has just started to fail for no
apparent
>>>reason.
>>>It has been running fine for about 4 months but then started to fail with
>>>error 0X80070458
>>>This seems to indicate that there is no tape in the drive and if I go to
>>>Computer Management -> Storage->Removable Storage->Libraries then no tape
>> is
>>>showing in the backup device which is an HP DAT 72 USB
>>>I have tried installing the latest driver.
>>>I have removed and re-installed the driver.
>>>Something that I spotted in the log(below) is that it says it will
>> enumerate
>>>on 3 media libraries but in the Computer Management only two are showing.
>>>(The DAT drive and the CD device) (Not sure if this is relevant )
>>>Can anyone cast any light ?
>>>
>>>[LOG]
>>>Backup Runner started.
>>>NTMS session started successfully.
>>>EnumerateNtmsObject(NTMS_LIBRARY) succeeded.
>>>Will enumerate on 3 media libraries found.
>>>GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
>>>GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
>>>Found an enabled library.
>>>InventoryNtmsLibrary(NtmsInventoryOmid) succeeded.
>>>Identify Media completed
>>>EnumerateNtmsObject(NTMS_PHYSICAL_MEDIA) succeeded.
>>>Will enumerate on 0 media types found.
>>>GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
>>>Found an enabled library.
>>>InventoryNtmsLibrary(NtmsInventoryOmid) succeeded.
>>>Identify Media failed or was invalid.
>>>EnumerateNtmsObject(NTMS_PHYSICAL_MEDIA) succeeded.
>>>Will enumerate on 0 media types found.
>>>Unable to detect tape drive or tape media.
>>>GetTapeMediaPoolName failed. (0x80070458)
>>>GetBackupDestination failed. (0x80070458)
>>>LaunchNTBackup failed. (0x80070458)
>>>NTBackup finished the backup with errors.
>>>
>>>For more information about failed backups, see the article on
>>>troubleshooting your backup at the following Web page:
>>>http://go.microsoft.com/fwlink/?LinkId=18414
>>>
>>>Backup ended at 12 January 2006 00:13
>>>Backup error finished with error code 0X80070458.
>>>
>>>
>>>
>>
>
>
>

.

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