Re: Remote control
- From: "Lanwench [MVP - Exchange]" <lanwench@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 12 Jan 2006 18:45:16 -0500
In news:B3E3032C-6368-4DD5-A2CC-DC152B19B105@xxxxxxxxxxxxx,
Victor Max <VictorMax@xxxxxxxxxxxxxxxxxxxxxxxxx> typed:
> Thanx for the quick reply Charles,
>
> I know your suggested applications but I mean the built-in
> Helpassistant of Windows XP via the SBS Server. Currently when our
> administrators offer support to one of the users, the user has to
> click 'yes' twice to give the administrator access and control. Is
> there any setting which 'over-rules' that?
No. This is Remote Assistance, and that's how it works. If you want to snoop
on your users, you'll have to find third party software.
>
> Victor
>
> ""Charles Yang [MSFT]"" wrote:
>
>> HI Victor,
>>
>> Welcome to SBS newsgroup.
>>
>> Issue description:
>> ================
>>
>> I understand that you want to know if there are any GPOs that can
>> allow the administrator to monitor the user without the user's
>> permission.
>>
>> Analyzing and suggestion:
>> =================
>>
>> I am sorry to point out that these are by-designed behaviors of
>> Windows XP Remote Desktop Connection: we cannot take the control of
>> another user's running Windows XP session, also, we cannot "share"
>> the desktop with the remote user.
>>
>> I have performed further research, and think we can use one of the
>> following solutions to view and fully-interact with a remote session:
>> 1. Microsoft Systems Management Server - Remote Control Tools
>> Remotely Controlling Clients by Using SMS Remote Tools
>> http://www.microsoft.com/resources/documentation/sms/2003/all/opsguide/en-us
>> /ops_8my0.mspx
>> The SMS Remote Control tool should be a grace solution for this
>> requirement. In addition with SMS you can perform a lot of other
>> central management over your domain such software and patch
>> deployment. However, please note that Systems Management Server is
>> not free.
>>
>> 2. Netmeeting - Remote Desktop Sharing.
>> 233175 How to Use Remote Desktop Sharing in NetMeeting
>> http://support.microsoft.com/?id=233175
>>
>> 3. You can also use some third party free tools. The following are
>> two free applications:
>>
>> RealVNC
>> http://www.realvnc.com/
>> TightVNC
>> http://www.tightvnc.com/
>> 4. Third party commercial tools such as:
>> pcAnywhere
>> http://www.symantec.com/pcanywhere/
>>
>> If you have any further questions or concerns, feel free to let me
>> know. I'm looking forward to your reply.
>>
>> ============
>> Warning: This response contains a reference to a third party World
>> Wide Web site. Microsoft is providing this information as a
>> convenience to you. Microsoft does not control these sites and has
>> not tested any software or information found on these sites;
>> therefore, Microsoft cannot make any representations regarding the
>> quality, safety, or suitability of any software or information found
>> there. There are inherent dangers in the use of any software found
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>> completely understand the risk before retrieving any software from
>> the Internet.
>>
>> ==============
>>
>>
>>
>> Best regards,
>>
>> Charles Yang (MSFT)
>>
>> Microsoft CSS Online Newsgroup Support
>>
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>> --------------------
>>> Thread-Topic: Remote control
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>>> From: "=?Utf-8?B?VmljdG9yIE1heA==?="
>>> <VictorMax@xxxxxxxxxxxxxxxxxxxxxxxxx> Subject: Remote control
>>> Date: Wed, 11 Jan 2006 15:04:02 -0800
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>>>
>>> Hello,
>>>
>>> Can anyone give me the gpo for remote control where the
>>> administrators can monitor the users without the permission of the
>>> users?
>>> We use Windows 2003 Small business server Premium Edition SP1 with
>>> Windows XP Prof Sp2 clients
>>> We want this option for process evaluation only and in the current
>>> situation (standard SBS) the user has to acknowledge twice for
>>> remote control.
>>>
>>> With best regards,
>>>
>>> Victor
.
- References:
- RE: Remote control
- From: "Charles Yang [MSFT]"
- RE: Remote control
- From: Victor Max
- RE: Remote control
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