RE: Remote control
- From: "Victor Max" <VictorMax@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 12 Jan 2006 13:36:01 -0800
Thanx for the quick reply Charles,
I know your suggested applications but I mean the built-in Helpassistant of
Windows XP via the SBS Server. Currently when our administrators offer
support to one of the users, the user has to click 'yes' twice to give the
administrator access and control. Is there any setting which 'over-rules'
that?
Victor
""Charles Yang [MSFT]"" wrote:
> HI Victor,
>
> Welcome to SBS newsgroup.
>
> Issue description:
> ================
>
> I understand that you want to know if there are any GPOs that can allow the
> administrator to monitor the user without the user's permission.
>
> Analyzing and suggestion:
> =================
>
> I am sorry to point out that these are by-designed behaviors of Windows XP
> Remote Desktop Connection: we cannot take the control of another user's
> running Windows XP session, also, we cannot "share" the desktop with the
> remote user.
>
> I have performed further research, and think we can use one of the
> following solutions to view and fully-interact with a remote session:
> 1. Microsoft Systems Management Server - Remote Control Tools Remotely
> Controlling Clients by Using SMS Remote Tools
> http://www.microsoft.com/resources/documentation/sms/2003/all/opsguide/en-us
> /ops_8my0.mspx
> The SMS Remote Control tool should be a grace solution for this
> requirement. In addition with SMS you can perform a lot of other central
> management over your domain such software and patch deployment. However,
> please note that Systems Management Server is not free.
>
> 2. Netmeeting - Remote Desktop Sharing.
> 233175 How to Use Remote Desktop Sharing in NetMeeting
> http://support.microsoft.com/?id=233175
>
> 3. You can also use some third party free tools. The following are two free
> applications:
>
> RealVNC
> http://www.realvnc.com/
> TightVNC
> http://www.tightvnc.com/
> 4. Third party commercial tools such as:
> pcAnywhere
> http://www.symantec.com/pcanywhere/
>
> If you have any further questions or concerns, feel free to let me know.
> I'm looking forward to your reply.
>
> ============
> Warning: This response contains a reference to a third party World Wide Web
> site. Microsoft is providing this information as a convenience to you.
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>
> ==============
>
>
>
> Best regards,
>
> Charles Yang (MSFT)
>
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> --------------------
> | Thread-Topic: Remote control
> | thread-index: AcYXA1A0HAajRHKYRwKZ1Dt20lgVRg==
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> | From: "=?Utf-8?B?VmljdG9yIE1heA==?=" <VictorMax@xxxxxxxxxxxxxxxxxxxxxxxxx>
> | Subject: Remote control
> | Date: Wed, 11 Jan 2006 15:04:02 -0800
> | Lines: 12
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> |
> | Hello,
> |
> | Can anyone give me the gpo for remote control where the administrators
> can
> | monitor the users without the permission of the users?
> | We use Windows 2003 Small business server Premium Edition SP1 with
> Windows
> | XP Prof Sp2 clients
> | We want this option for process evaluation only and in the current
> situation
> | (standard SBS) the user has to acknowledge twice for remote control.
> |
> | With best regards,
> |
> | Victor
> |
>
>
.
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