Re: Configured Monitoring with "off-site" email

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Charles

I have sent you 2 # log files, direct to you.

Regards
Barry

""Charles Yang [MSFT]"" <v-chayan@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:%23sPw$XbFGHA.1240@xxxxxxxxxxxxxxxxxxxxxxxx
> HI Barry,
>
> Thanks for your updates.
>
> From your description, your monitoring have been configured correctly to
> send outbound monitoring emails, but you can send normal emails without
> any
> problem. We need to gather some other information:
>
> 1. Could you follow the steps below to enable the SMTP log and paste it to
> newsgroup, so that we can identify where it stops. You can follow the
> steps
> below to gather the SMTP log.
> First, enable SMTP log on your Default SMTP Virtual Server.
>
> a. Please open Internet Services Manager.
> b. Right click on "Default SMTP Virtual Server" and click Properties.
> c. On the General tab, please check the option "Enable logging".
> d. Select W3C Extended Log File Format from the list below.
> e. Click the Properties button. In the General Properties tab, please
> confirm the following settings:
> - Check the option Daily
> - Check the option "Use local time for file naming and rollover"
> - Confirm the setting for "Log file directory" to be
> "C:\WINNT\System32\LogFiles"
> - Check all the logging options on the Advanced tab.
>
> Second, reproduce the issue.
> Third, send me the log file under C:\WINNT\System32\LogFiles\SMTPSVC#" (#
> is a number. The number for the Default SMTP Virtual Server is 1). Also,
> provide the sender recipient, and time. You can send the log file to my
> mailbox v-chayan@xxxxxxxxxxxxx
>
>
> 2. Please also check the event log to see if there are any error events on
> Exchange transports, please also paste it to newsgroup.
> 3. If you enable the message tracking, can you check where it stops? It
> should be important for us to identify the issue. You can follow the steps
> below to enable message tracking:
>
> 246856 How to enable message tracking in Exchange 2000 Server and in
> Exchange
> http://support.microsoft.com/?id=246856
>
> I really appreciate your effort on this issue, please feel free to post
> back your results. I will be here waiting for your updates.
>
>
>
> Best regards,
>
> Charles Yang (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> ======================================================
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>
> When opening a new thread via the web interface, we recommend you check
> the
> "Notify me of replies" box to receive e-mail notifications when there are
> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
> issue.
>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In
> doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
> ======================================================
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
> --------------------
> | From: "Barry McConomy" <smile@xxxxxxxxxx>
> | Newsgroups: microsoft.public.windows.server.sbs
> | Subject: Re: Configured Monitoring with "off-site" email
> | Date: Mon, 9 Jan 2006 21:51:49 -0500
> | Organization: Posted via Supernews, http://www.supernews.com
> | Message-ID: <11s685qo0cf5adc@xxxxxxxxxxxxxxxxxx>
> | References: <11rr54g4ehdj1b5@xxxxxxxxxxxxxxxxxx>
> <8D1R3bmEGHA.832@xxxxxxxxxxxxxxxxxxxxx>
> <11rsqgbf2t9tt42@xxxxxxxxxxxxxxxxxx>
> <85mf32LFGHA.3764@xxxxxxxxxxxxxxxxxxxxx>
> | X-Priority: 3
> | X-MSMail-Priority: Normal
> | X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
> | X-RFC2646: Format=Flowed; Original
> | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
> | X-Complaints-To: abuse@xxxxxxxxxxxxx
> | Lines: 245
> | Path:
> TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfeed00.sul.t-online.de!t-onli
> ne.de!news.glorb.com!newsfeed.news2me.com!newsfeed2.easynews.com!newsfeed1.e
> asynews.com!easynews.com!easynews!sn-xt-sjc-02!sn-xt-sjc-09!sn-post-01!super
> news.com!corp.supernews.com!not-for-mail
> | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:235310
> | X-Tomcat-NG: microsoft.public.windows.server.sbs
> |
> | Hi Charles
> |
> | I checked the settings:-
> |
> | SMTP Server "LOCALHOST"
> | Sender "Administrator@xxxxxxxxxxxx
> |
> | I could not find where I check for "System Account", can you advise.
> |
> | Regards
> | Barry
> |
> | ""Charles Yang [MSFT]"" <v-chayan@xxxxxxxxxxxxxxxxxxxx> wrote in message
> | news:85mf32LFGHA.3764@xxxxxxxxxxxxxxxxxxxxxxxx
> | > HI Barry,
> | >
> | > Thanks for reminding this to me, I am sorry for that.
> | >
> | > If you encounter problem in sending the outbound emails with
> monitoring,
> | > it
> | > might be caused by the monitoring system have been defined to use
> system
> | > accounts to send outbound emails, this will cause some third party
> | > anti-virus software stop the outbound emails.
> | >
> | > Could you check the following section to make sure that you use
> | > administrator accounts to send outbound monitoring notification.
> | >
> | > 1. Open the health monitor in the administrator tools.
> | > 2. Expand the server node and in the action field, please right click
> the
> | > email node, choose properties, on the details tab, could you check
> where
> | > the emails sent from?
> | > 3. Please also stop any third party anti-virus or anti-spam software
> to
> | > see
> | > if you can send the emails out, as you can send the normal emails to
> | > outbound emails address with local accounts, it should be caused by
> some
> | > filter that block the outbound emails from monitoring.
> | >
> | > I really appreciate your effort here, please feel free to post back. I
> am
> | > glad to be of assistance.
> | >
> | >
> | >
> | > Best regards,
> | >
> | > Charles Yang (MSFT)
> | >
> | > Microsoft CSS Online Newsgroup Support
> | >
> | > Get Secure! - www.microsoft.com/security
> | >
> | > ======================================================
> | > This newsgroup only focuses on SBS technical issues. If you have
> issues
> | > regarding other Microsoft products, you'd better post in the
> corresponding
> | > newsgroups so that they can be resolved in an efficient and timely
> manner.
> | > You can locate the newsgroup here:
> | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> | >
> | > When opening a new thread via the web interface, we recommend you
> check
> | > the
> | > "Notify me of replies" box to receive e-mail notifications when there
> are
> | > any updates in your thread. When responding to posts via your
> newsreader,
> | > please "Reply to Group" so that others may learn and benefit from your
> | > issue.
> | >
> | > Microsoft engineers can only focus on one issue per thread. Although
> we
> | > provide other information for your reference, we recommend you post
> | > different incidents in different threads to keep the thread clean. In
> | > doing
> | > so, it will ensure your issues are resolved in a timely manner.
> | >
> | > For urgent issues, you may want to contact Microsoft CSS directly.
> Please
> | > check http://support.microsoft.com for regional support phone numbers.
> | >
> | > Any input or comments in this thread are highly appreciated.
> | > ======================================================
> | > This posting is provided "AS IS" with no warranties, and confers no
> | > rights.
> | >
> | >
> | > =====================================================
> | > When responding to posts, please "Reply to Group" via your newsreader
> so
> | > that others may learn and benefit from your issue.
> | > =====================================================
> | >
> | > This posting is provided "AS IS" with no warranties, and confers no
> | > rights.
> | >
> | > --------------------
> | > | From: "Barry McConomy" <smile@xxxxxxxxxx>
> | > | Newsgroups: microsoft.public.windows.server.sbs
> | > | Subject: Re: Configured Monitoring with "off-site" email
> | > | Date: Fri, 6 Jan 2006 08:03:16 -0500
> | > | Organization: Posted via Supernews, http://www.supernews.com
> | > | Message-ID: <11rsqgbf2t9tt42@xxxxxxxxxxxxxxxxxx>
> | > | References: <11rr54g4ehdj1b5@xxxxxxxxxxxxxxxxxx>
> | > <8D1R3bmEGHA.832@xxxxxxxxxxxxxxxxxxxxx>
> | > | X-Priority: 3
> | > | X-MSMail-Priority: Normal
> | > | X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
> | > | X-RFC2646: Format=Flowed; Original
> | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
> | > | X-Complaints-To: abuse@xxxxxxxxxxxxx
> | > | Lines: 115
> | > | Path:
> | >
> TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfeed00.sul.t-online.de!t-onli
> | >
> ne.de!border2.nntp.dca.giganews.com!border1.nntp.dca.giganews.com!nntp.gigan
> | >
> ews.com!postnews.google.com!news4.google.com!sn-xt-sjc-15!sn-xt-sjc-10!sn-xt
> | >
> -sjc-08!sn-xt-sjc-01!sn-post-02!sn-post-01!supernews.com!corp.supernews.com!
> | > not-for-mail
> | > | Xref: TK2MSFTNGXA02.phx.gbl
> microsoft.public.windows.server.sbs:234574
> | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
> | > |
> | > | Charles
> | > |
> | > | This is a different issue on another SBS and relates to "Configured
> | > | Monitoring"
> | > |
> | > | Regards
> | > | Barry
> | > |
> | > |
> | > | ""Charles Yang [MSFT]"" <v-chayan@xxxxxxxxxxxxxxxxxxxx> wrote in
> message
> | > | news:8D1R3bmEGHA.832@xxxxxxxxxxxxxxxxxxxxxxxx
> | > | > HI Barry,
> | > | >
> | > | > Thanks for posting here.
> | > | >
> | > | > If possible, could you check the old post, I have replied with
> that.
> | > | > Please
> | > | > feel free to post back. I am glad to be of assistance.
> | > | >
> | > | > Thanks for your effort.
> | > | >
> | > | >
> | > | >
> | > | > Best regards,
> | > | >
> | > | > Charles Yang (MSFT)
> | > | >
> | > | > Microsoft CSS Online Newsgroup Support
> | > | >
> | > | > Get Secure! - www.microsoft.com/security
> | > | >
> | > | > ======================================================
> | > | > This newsgroup only focuses on SBS technical issues. If you have
> | > issues
> | > | > regarding other Microsoft products, you'd better post in the
> | > corresponding
> | > | > newsgroups so that they can be resolved in an efficient and timely
> | > manner.
> | > | > You can locate the newsgroup here:
> | > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> | > | >
> | > | > When opening a new thread via the web interface, we recommend you
> | > check
> | > | > the
> | > | > "Notify me of replies" box to receive e-mail notifications when
> there
> | > are
> | > | > any updates in your thread. When responding to posts via your
> | > newsreader,
> | > | > please "Reply to Group" so that others may learn and benefit from
> your
> | > | > issue.
> | > | >
> | > | > Microsoft engineers can only focus on one issue per thread.
> Although
> | > we
> | > | > provide other information for your reference, we recommend you
> post
> | > | > different incidents in different threads to keep the thread clean.
> In
> | > | > doing
> | > | > so, it will ensure your issues are resolved in a timely manner.
> | > | >
> | > | > For urgent issues, you may want to contact Microsoft CSS directly.
> | > Please
> | > | > check http://support.microsoft.com for regional support phone
> numbers.
> | > | >
> | > | > Any input or comments in this thread are highly appreciated.
> | > | > ======================================================
> | > | > This posting is provided "AS IS" with no warranties, and confers
> no
> | > | > rights.
> | > | >
> | > | >
> | > | > =====================================================
> | > | > When responding to posts, please "Reply to Group" via your
> newsreader
> | > so
> | > | > that others may learn and benefit from your issue.
> | > | > =====================================================
> | > | >
> | > | > This posting is provided "AS IS" with no warranties, and confers
> no
> | > | > rights.
> | > | >
> | > | > --------------------
> | > | > | From: "Barry McConomy" <smile@xxxxxxxxxx>
> | > | > | Newsgroups: microsoft.public.windows.server.sbs
> | > | > | Subject: Configured Monitoring with "off-site" email
> | > | > | Date: Thu, 5 Jan 2006 16:51:27 -0500
> | > | > | Organization: Posted via Supernews, http://www.supernews.com
> | > | > | Message-ID: <11rr54g4ehdj1b5@xxxxxxxxxxxxxxxxxx>
> | > | > | X-Priority: 3
> | > | > | X-MSMail-Priority: Normal
> | > | > | X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
> | > | > | X-RFC2646: Format=Flowed; Original
> | > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
> | > | > | X-Complaints-To: abuse@xxxxxxxxxxxxx
> | > | > | Lines: 19
> | > | > | Path:
> | > | >
> | >
> TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfeed00.sul.t-online.de!t-onli
> | > | >
> | >
> ne.de!npeer.de.kpn-eurorings.net!news.tele.dk!news.tele.dk!small.news.tele.d
> | > | >
> | >
> k!sn-xt-sjc-03!sn-xt-sjc-06!sn-post-02!sn-post-01!supernews.com!corp.superne
> | > | > ws.com!not-for-mail
> | > | > | Xref: TK2MSFTNGXA02.phx.gbl
> | > microsoft.public.windows.server.sbs:234422
> | > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
> | > | > |
> | > | > | Hi
> | > | > |
> | > | > | Server Management for SBS 2003
> | > | > |
> | > | > | I run the wizard for "Configured Monitoring" and entered my
> off-site
> | > | > email
> | > | > | address for notifications etc..
> | > | > |
> | > | > | The problem is that the emails are remaining in the Queue and
> not
> | > | > getting
> | > | > | out of the system.
> | > | > |
> | > | > | Clients on the LAN can email to my off-site email address with
> out
> | > any
> | > | > | problems.
> | > | > |
> | > | > | Can any body help?
> | > | > |
> | > | > | Regards
> | > | > | Barry
> | > | > |
> | > | > |
> | > | > |
> | > | >
> | > |
> | > |
> | > |
> | >
> |
> |
> |
>


.

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