RE: csrss.exe using a lot of CPU time

Hello Mark,

Thank you for posting back!

I understand that the issue occurs again!

>From your reply, I understand there is several third party software
installed. May I know whether you have schedule a down time to perform a
clean boot on your SBS Server, please? this is a very important step for us
to analysis your issue.

I also suggest that you schedule a down time to restart Server into Safe
Mode to see whether there is any other hidden third party service causing
this issue.

To further troubleshoot the issue, I need to gather following information:

a. Does your SBS Server work well? Is there any performance issue, for
example, do clients slow access SBS Server, SBS Slow Start?

b. When did the issue occur? Did you install/uninstall any software or
hardware, recently?

c. On the server, run "eventvwr" (without quotation marks), check whether
there are any error. If yes, double click it, click the Copy button and
paste the full content to the Newsgroup.

Please take your to perform the steps and gather the information for
further research. I am looking forward to hearing from you!

Best regards,

Brandy Nee

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
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>Thread-Topic: csrss.exe using a lot of CPU time
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>Subject: RE: csrss.exe using a lot of CPU time
>Date: Wed, 11 Jan 2006 08:49:02 -0800
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>Hi Brandy,
>
>Well, csrss.exe is back, consuming 50% of CPU resources (its a single
>processor machine, with hyperthreading). Here's the session.txt:
>
> SESSIONNAME USERNAME ID STATE TYPE DEVICE
>>console administrator 0 Active wdcon

> rdp-tcp 65536 Listen rdpwd

>
>I looked at the non-microsoft services in MSCONFIG and all I have is:
>
>Sophos (anti-virus)
>Dell System Management services
>mr2kserv from LSI logoc
>OM Common Services (Dell)
>ViaWarp (our credit card validation service, hasn't changed in a long time)
>SpySweeper from WebRoot
>
>I'm reluctant to stop any of these from running at startup. What do you
>suggest?
>
>Thanks for your help,
>
>- Mark
>
>
>

.