RE: SBS Client Application Launcher error
- From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
- Date: Wed, 11 Jan 2006 07:32:59 GMT
Hi Manuel,
Thanks for your information.
Let's perform the following test to try to resolve the issue:
1. On the client machine in the c:\Documents and Settings\username\Local
Settings\Temp, please move everything to a "junk" folder. Then reboot the
client computer with the user account, how about the result?
2. If the issue persists, please try to replace the applnch.exe file on
the client side. You can copy applnch.exe file from
CD3\SBS\clientsetup\clients\setup
And then re-log the computer to see if the issue be fixed.
3. Have you installed any third party application on client computers? Such
as trend micro firewall. If yes, please disable them to test.
4. Please logon one workstation with the user account and manually run the
login script SBS_LOGIN_SCRIPT.bat, can you still receive the error message?
I appreciate your time! I am happy to be of assistance to you.
Have a nice day!
Sincerely,
Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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>Thread-Topic: SBS Client Application Launcher error
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>Subject: RE: SBS Client Application Launcher error
>Date: Tue, 10 Jan 2006 08:20:08 -0800
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>Thanks for the prompt reply. Now, I will answer your questions one by one.
I
>also emailed you the snapshot of the error, which is consistent.
>
>> Let's perform some tests to isolate the issue:
>> 1. Please try to logon other workstation with the user account, does the
>> issue persists? Also please logon the workstation with another fine user
>> account to test, how abut the result?
>
>Originally, once I changed the user permissions (w/ the wizard), no matter
>where you logged in; the error would come up. Now, it's persistent in most
>systems but in some it logs on fine. I can quickly log off and re-logon
with
>a user whose permissions have not been changed or is fine, and logs on w/
no
>problems. This is also persisten on any workstation.
>
>> 2. Please try to revert the user account permission to Mobile User
>> template, then try to test the issue. How about the result?
>
>Originally (again and for 2 weeks), even after reverting back to Mobile
User
>template, it would still have that problem. Now, when I revert back, it's
>fine. Don't understand why today is not as consistent as it was when I was
>able to recreate the error...weird.
>
>> 3. What is your meaning of " I have created a test user account to be
able
>> to test this "? Do you mean you can reproduced the issue even it is a
new
>> created use account with add user wizard.
>
>Yes, I am still able to reproduce this error easily. That's what I meant
by
>test user account which I aptly named "Test" to be able to check for
>consistency. Yes, it is also using the wizard.
>
>> 4.What is the exact error message you received? Can you help me collect
a
>> screen shot of the error message?
>
>"SBS Client Application Launcher has encountered a problem and needs to
>close. We are sorry for the inconvenience." (I sent you the screenshot via
>email)
>
>> 5. Can you find any related error event logged in Event Viewer on the
>> server box? If yes, please paste the detail information in the newsgroup.
>
>Checked Event Viewer and no related events logged
>
>So, I'll wait for a reply. Like I said, mostly happens when I change
>permissions of a Mobile User to an Administrator or Power User (using
wizard
>or manually). I can't have my superiors get this problem but they also
NEED
>administrative rights but this will be a problem when should be able to
>change permissions on the fly.
>
>Thank you
>
>
.
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