Re: Printing Problems with SBS/XP Pro/HP LaserJet 4050

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In news:DCB29BFC-209C-4A52-8678-FB141F06BBE2@xxxxxxxxxxxxx,
Graham Gaw <GrahamGaw@xxxxxxxxxxxxxxxxxxxxxxxxx> typed:
> Thanks for your reply.
> I have tried deleting the printer and re-adding it and the problem
> remains. The user is printing directly directly to a TCP/IP port
> assigned to that printer.
>
Then it's a driver issue. I asked because if you were printing to a printer
shared from the server, all users would have the same printer driver. I
personally recommend that approach anyway - you can control the printer from
a single location, rather than having it installed as a local printer on
each workstation, which makes a lot more work.


>
> "Lanwench [MVP - Exchange]" wrote:
>
>>
>>
>> In news:EDB9D20F-22F4-42DA-8E2C-2FAE4372E650@xxxxxxxxxxxxx,
>> Graham Gaw <GrahamGaw@xxxxxxxxxxxxxxxxxxxxxxxxx> typed:
>>> When printing from Outlook or Internet Explorer to a HP LaserJet
>>> 4050 over a network all that is printed is a tiny column down the
>>> left hand edge of the page about 5mm across. Printing from Word is
>>> ok.
>>>
>>> However, when logged in as a different user everything prints fine.
>>> The printer works fine for everyone else on the network and from
>>> different computers.
>>>
>>> Any help would be gratefully received.
>>>
>>> Thanks.
>>
>> Have you tried deleting this printer from the user's Windows
>> profile, and then re-adding it? Is this printer shared from the
>> server, or is the user printing directly to a TCP/IP port that is
>> assigned to that printer/print server?


.

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