RE: SBS 2003 Standard - Update to SP 1 fails
- From: "J Roczniak" <JRoczniak@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 9 Jan 2006 09:56:03 -0800
Thank you for the response. I did not see that specific error but I do have
these in that log:
Lots of these:
[08/04/04,22:20:46] Server Configuration: [2] Admin: Couldn't get group
container for [LDAP://CN=Internet Users,OU=Security
Groups,OU=MyBusiness,DC=projecttechgroup,DC=com]
[08/04/04,22:47:32] Server Configuration: [2] FindLinkByTarget failed to
find the CYS link with error [-2147024894].
[01/06/06,17:58:25] Server Configuration: [2] FindLinkByTarget failed to
find the CYS link with error [-2147024894].
[01/06/06,17:58:25] Server Configuration: [2] FindLinkByTarget failed to
find the MYS link with error [-2147024894].
[01/06/06,17:58:22] Server Configuration: [2] Unable to add
[LDAP://CN=ProjectTechnologiesGroupInc Archive,CN=Microsoft Exchange System
Objects,DC=projecttechgroup,DC=com] to [ProjectTechnologiesGroupInc], Error
[0x80072030].
They way it all went was that I first tried to install the SP and I got an
administrator permissions error. I did a little research and I installed
outlook 2003 as a client app and this seemed to go away. Then I started
getting this current issue. I tried 3 times and I recieved the same error.
THEN I rebooted. and tried it again and the administrator permissions error
started coming up again. This is when I gave up.
Thanks,
Jake R.
""Jenny wu [MSFT]"" wrote:
> Hi,
>
> Thank you for posting here!
>
> I am sorry for the delayed response due to weekend. Please understand that
> the newsgroups are staffed weekdays by Microsoft Support professionals to
> answer your systems and applications questions. Your understanding is
> greatly appreciated!
>
> From your description, I understand the issue to be: the SBS 2003 SP1 can
> not be installed due to error. If I am off base, please don't hesitate to
> let me know.
>
> Suggestion 1:
> ===============
> In the Errorlog.txt file located at C:\Program Files\Microsoft
> Integration\Windows Small Business Server 2003\Logs, do you see the
> following errors are logged?
>
> [MM/DD/YY,HH:MM:SS] Server Configuration: [2] An error occurred while
> accessing domain information. Open Active Directory Users and Computers,
> and verify that objects appear. Rerun Setup.
> [MM/DD/YY,HH:MM:SS] Server Configuration: [2]
> CSuiteHelpComponentRoot::PreInstall: RefreshAdmin failed with error
> [80072030]!
>
> If you see the above errors, the problem is caused by missing Display
> Identifiers in Active Directory. The error 0x80072030 actually means
> "Object not found" as the SBS Setup searches for specific Display
> Specifiers.
>
> To resolve the issue, add the missing Display Specifiers follow the section
> "Rebuilding Non-English Display Specifiers" in the following article:
>
> 308592 How Dcpromo.exe Adds Display Specifiers to Active Directory Forests
> http://support.microsoft.com/?id=308592
>
> Suggestion 2:
> ===============
> If there is not above errors, please check if there are errors as follows
> in the errorlog.txt file:
>
> [MM/DD/YY,HH:MM:SS] Server Tools: [2] Installing Documents.MSI failed w/
> error [1603].
> [MM/DD/YY,HH:MM:SS] Server Tools: [2] Installing FaxCfg.MSI failed w/ error
> [1603].
> [MM/DD/YY,HH:MM:SS] Server Tools: [2] Installing Remote.MSI failed w/ error
> [1603].
> [MM/DD/YY,HH:MM:SS] Server Tools: [2] Copying Robots.txt for Remote Portal
> failed with %#x.
> [MM/DD/YY,HH:MM:SS] Server Tools: [2] In DoInstall(): CopyFiles() failed!
>
> Firstly, please make sure SYSTEM and LOCAL SERVICE have sufficient
> permissions to the C:\bac2244122f91afdb01e23\ folder (extracted SP1 files)
> and the sub-folders.
>
> Then, open Registry Editor, look for Windows Small Business Server
> Documents, Windows Small Business Server Backup, Windows Small Business
> Server Remote Portal, Windows Small Business Server Fax Cfg in the
> following registry key:
>
> HKEY_CLASSES_ROOT\Installer\Products\<ID_Number>
>
> *Note: that the ProductName value displays the component name. Back up the
> Products registry key and delete the keys associated with the components
> mentioned above. Test if we can finish the Setup.
>
> If you don''t see the above errors, please zip the files in the "C:\Program
> Files\Microsoft Integration\Windows Small Business Server 2003\Logs" folder
> and send it to me.
>
> Also please save a text copy of application and system logs for analysis:
>
> To save a text copy of Application /System log:
> A. Open Event Viewer: Start -> All Programs -> Administrative Tools ->
> Event Viewer.
> B. Right-click on Application/System log and select "Save Log File As?".
>
> Please add all files to a zip file and mail me to v-yanniw@xxxxxxxxxxxxxx
>
> I appreciate you time! I am happy to be of assistance to you and look
> forward to your reply!
>
> Have a nice day!
>
> Sincerely,
>
> Jenny Wu
> Microsoft CSS Online Newsgroup Support
> Get Secure! - www.microsoft.com/security
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>
> --------------------
> >Thread-Topic: SBS 2003 Standard - Update to SP 1 fails
> >thread-index: AcYTHFRWT/gz9XfqQSaRZdx8og2efQ==
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> >From: "=?Utf-8?B?SiBSb2N6bmlhaw==?=" <J Roczniak@xxxxxxxxxxxxxxxxxxxxxxxxx>
> >Subject: SBS 2003 Standard - Update to SP 1 fails
> >Date: Fri, 6 Jan 2006 15:53:02 -0800
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> >
> >Hi all, I keep getting the following error. I cannot find much about it
> >online either. Any help would be most appreciated
> >
> >An error occurred while copying files for the Server Tools component. See
> >C:\Program Files\Microsoft Integration\Windows Small Business Server
> >2003\Logs\SBSMSI-remote.LOG for the list of files that were not copied.
> You
> >may want to run Setup again and reinstall the component.
> >An error occurred while copying files for the Server Tools component. See
> >C:\Program Files\Microsoft Integration\Windows Small Business Server
> >2003\Logs\SBSMSI-Backup.LOG for the list of files that were not copied.
> You
> >may want to run Setup again and reinstall the component.
> >
> >
>
>
.
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