Re: Outbound email messages are sent multiple times

Dear Charles

Thank you for your reply. In answer to your questions:

1. Is there any error event on the SBS event view, it should be some error
log on the event view.

There are no errors what so ever in the event log.

2. Do you have any problem when sending outbound emails to a self created
distribution list with recipient less than 100?

No - not that I am aware:

3. Is there any third party anti-spam software, please temporally remove it
to see if the issue can be resolved.

No -there is no anti-spam software.

4. Where you create the distribution list, on your Exchange server or it is
a distribution list created by a remote mail server? If it is created by the
Exchange mail server, the number has been reached to limitation.

We are not using distributions lists. I simply clicked on 'reply all' to an
email which had about 750 email addresses in the 'to' field. This resulted
in me sending an email with 750 email addresses in the 'to' field. I know
that there is nothing particulary wrong with this address list as I have
recieved many emails from other people on the same address list who used the
same method to send the email.

FYI I use use Outlook 2003 as my email client.

5. You had also to contact with your ISP to see if there are any limitation
on their side to send the emails to a large distribution list.

I have checked with the ISP and there are no such limitations.

We also have this same issue with one of our clients (we are an IT Support
company). They also use MS Small Business Server 2003

Thank you for your assistance.

Best wishes

Charlie Wetherall





""Charles Yang [MSFT]"" <v-chayan@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:x6Gp0zMFGHA.224@xxxxxxxxxxxxxxxxxxxxxxxx
> HI Charlie,
>
> Welcome to SBS newsgroup.
>
> I am sorry for the delayed response due to weekend. Please understand that
> the newsgroups are staffed weekdays by Microsoft Support professionals to
> answer your systems and applications questions. Your understanding is
> greatly appreciated!
>
> Issue description:
> ================
>
> I understand that you encountered problem when sending emails to a
> distribution list larger than 100 recipient.
>
> Analyzing and suggestion:
> ==================
>
> Generally speaking, the issue should be caused by many factors, in order
to
> isolate the issue, we need to gather more information:
>
> 1. Is there any error event on the SBS event view, it should be some error
> log on the event view.
> 2. Do you have any problem when sending outbound emails to a self created
> distribution list with recipient less than 100?
> 3. Is there any third party anti-spam software, please temporally remove
it
> to see if the issue can be resolved.
> 4. Where you create the distribution list, on your Exchange server or it
is
> a distribution list created by a remote mail server? If it is created by
> the Exchange mail server, the number has been reached to limitation. You
> can refer to the following KB article:
>
> 238569 OL: (CW) Problem Adding a Large Number of Items to a Distribution
> List
> http://support.microsoft.com/?id=238569
>
> 5. You had also to contact with your ISP to see if there are any
limitation
> on their side to send the emails to a large distribution list.
>
> I really appreciate your effort on this issue, please feel free to post
> back, I am glad to be of assistance.
>
>
>
> Best regards,
>
> Charles Yang (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> ======================================================
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>
> When opening a new thread via the web interface, we recommend you check
the
> "Notify me of replies" box to receive e-mail notifications when there are
> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
> issue.
>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In
doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
> ======================================================
> This posting is provided "AS IS" with no warranties, and confers no
rights.
>
>
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no
rights.
>
> --------------------
> | Reply-To: "Charlie Wetherall" <charlie@xxxxxxxxxx>
> | From: "Charlie Wetherall" <charlie@xxxxxxxxxx>
> | Subject: Outbound email messages are sent multiple times
> | Date: Fri, 6 Jan 2006 15:16:50 -0000
> | Lines: 25
> | Organization: Online Support
> | X-Priority: 3
> | X-MSMail-Priority: Normal
> | X-Newsreader: Microsoft Outlook Express 6.00.2800.1506
> | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1506
> | Message-ID: <uitusQtEGHA.3200@xxxxxxxxxxxxxxxxxxxx>
> | Newsgroups: microsoft.public.windows.server.sbs
> | NNTP-Posting-Host: online2.gotadsl.co.uk 81.6.251.58
> | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!tk2msftngp13.phx.gbl
> | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:234602
> | X-Tomcat-NG: microsoft.public.windows.server.sbs
> |
> | Hiya
> |
> | I have this problem when sending emails where the recipient list is very
> | large (over 100 but under a 1000).
> | The emails remain in the outbound smtp queue and are resent over and
over
> | again. I am then forced to cancel the mailing by deleting the messages
> from
> | the outbound queue
> |
> | I think that possibly the smarthost recieves the message but not the
> entire
> | recipeint list and so my server then tries to resend the message by
> starting
> | all over again.
> |
> | The reason that I think that this might be the case is because some
> | recipients complain of recieving the message 20 or 30 times and some may
> not
> | recieve it at all.
> |
> | My connection time out has been set to 10 minutes and the Smarthost
> provider
> | is not aware of any issues on their end
> |
> | Any suggestions on how to fix this issue would be greatly appreciated.
> |
> | (Incidently this has nothing to do with the well published issue
> concerning
> | the POP3 connector - as the pop3 connector on my server is not enabled)
> |
> |
> |
>


.

Relevant Pages

  • trouble sending outlook email
    ... went through microsoft to install normal outlook, ... i can receive emails but cannot send. ... the mail server that they told me to use. ...
    (microsoft.public.outlook.general)
  • Re: Outbound email messages are sent multiple times
    ... the issue exists only when you sent emails to ... Right click on "Default SMTP Virtual Server" and click Properties. ... please also paste it to newsgroup. ... | We are not using distributions lists. ...
    (microsoft.public.windows.server.sbs)
  • Re: emails time stamp
    ... trying to understand the email's time stamps. ... determine the time stamps on those emails i received? ... time zone or in the time zone of europe time zone? ... for example, for your email to your list, which then went to my mail server: ...
    (freebsd-questions)
  • RE: Exchange SMTP relay w/ISA
    ... Generally speaking, if you want to send the emails to the internet, the ... mail server, if the domain name of your SBS server is not matched the PTR ... using the smarthost to send the internet email. ... smarthost to your Small business SMTP connectors. ...
    (microsoft.public.windows.server.sbs)
  • Re: strange SMTP traffic from Korea
    ... run any kind of mail server, unless it is so secure you're willing to ... execute attachments from emails, well, then even a bullet-proof mail ... As much as I dislike it, I just filter all traffic from Asia, and ... Sponge's Secure Solutions ...
    (comp.security.misc)
Loading