RE: Problem with external users, VPN
- From: v-edtian@xxxxxxxxxxxxxxxxxxxx (Edward Tian)
- Date: Mon, 09 Jan 2006 01:27:07 GMT
Hi,
Thanks for your update.
Please take your time to gather the information, meanwhile please perform
the steps mentioned in my initial reply to see if the problem can be fixed.
I look forward to hearing from you.
Have a nice day!
Best Regards
Edward Tian(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
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======================================================
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--------------------
| Thread-Topic: Problem with external users, VPN
| thread-index: AcYS0gR0vSbJvnH6SmW4nwDfw8KcAA==
| X-WBNR-Posting-Host: 80.202.17.207
| From: "=?Utf-8?B?QnJ1bm8=?=" <yourdisplayname@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <2B950866-A9A3-49C8-B561-EDD2573D2573@xxxxxxxxxxxxx>
<jK7ePZaEGHA.2660@xxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: Problem with external users, VPN
| Date: Fri, 6 Jan 2006 07:01:05 -0800
| Lines: 169
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| Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:234593
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Hi,
|
| There are 2 NIC,
| Yes ISA 2000 is installed in the server.
| Yes, the occurs to all remote clients, and at the same time, if one have
| prob. all have prob. If it`s OK it`s ok to everyone.
| There are a modem, not a hardware router. (SHDSL router, bridged)
|
| I will collect ISA information ASAP, (during the weekend)
| Thks.
|
|
| "Edward Tian" wrote:
|
| > Hi,
| >
| > Thanks for posting here.
| >
| > From the description, I understand that after you VPN to the SBS Server
| > from a remote client, you cannot connect to the Exchange/SQL Server.
| > However, the problem occurred intermittently, and it will work
| > occasionally. If I am off base, please do let me know.
| >
| > Before we go any further, I would like to suggest you re-run the CEICW
| > Wizard. Please open Server Management console and navigate to 'To Do
List'.
| > Click 'Connect to the Internet' and you will see the wizard. More info:
| >
| > 825763 How to configure Internet access in Windows Small Business
Server
| > 2003
| > http://support.microsoft.com/?id=825763
| >
| > Then open Routing and Remote Access console. Right-click the Server
Name
| > and choose 'Disable Routing and Remote Access' option. This option will
| > remove all current RRAS configurations and stop the service. After
doing
| > this, open Server Management console and navigate to 'Internet and
E-mail'
| > snap-in. Click 'Configure Remote Access' to enable the VPN service.
Will
| > the problem be resolved?
| >
| > If the problem persists, let's manually create a VPN connection on the
| > remote client per the following KB article:
| >
| > How to configure a VPN connection to your corporate network in Windows
XP
| > Professional
| > http://support.microsoft.com/?id=305550
| >
| > After the connection is created on the remote client, please try not
using
| > the remote gateway on the client, to do so:
| > On the remote client
| > 1). Double-click My Computer, and then click the Network and Dial-up
| > Connections link.
| > 2). Right-click the VPN connection that you want to change, and then
click
| > Properties.
| > 3). Click the Networking tab, click Internet Protocol (TCP/IP) in the
| > 'Components checked are used by this connection' list, and then click
| > Properties.
| > 4). Click Advanced, and then click to clear the Use default gateway on
| > remote network check box.
| >
| > Then, please test the issue again, will the problem be fixed?
| >
| > Meanwhile, please help me gather the following info for further
analysis:
| >
| > 1. How many NIC is installed on the SBS Server?
| >
| > 2. Is ISA installed on the SBS Server? If so, which version is the ISA
| > Server?
| >
| > 3. Does this problem occur on all remote clients from different
location?
| >
| > 4. Is there a hardware router at the SBS end?
| >
| > 5. Once the VPN connection is established, please type "ipconfig /all >
| > d:\filename.txt" and "route print > d:\filename.txt" on both the SBS
Server
| > and the remote client. Then send the four .txt files to my mailbox:
| > v-edtian@xxxxxxxxxxxxx
| >
| > 6. Please help to gather the ISA Info:
| >
| > 1) Download the file from the following URL:
| >
| > http://www.isatools.org/isainfo/ISAInfo.zip
| >
| > 2) Extract all files to a folder on ISA server.
| > 3) Double click Isainfo.js. This will generate 2 files
| > ISAInfo2004-<computer-name>.log and ISAInfo2004-<computer-name>.xml in
the
| > current folder.
| > 4) Please send these files to me at v-edtian@xxxxxxxxxxxxx
| >
| > Hope the above info helps. Please let me know if anything is unclear.
| >
| > Have a nice day!
| >
| > Best Regards
| > Edward Tian(MSFT)
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| > ======================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > ======================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: Problem with external users, VPN
| > | thread-index: AcYRWheyF3LOyMRzTOuBemUTzLLNGg==
| > | X-WBNR-Posting-Host: 80.202.17.207
| > | From: "=?Utf-8?B?QnJ1bm8=?="
<yourdisplayname@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | Subject: Problem with external users, VPN
| > | Date: Wed, 4 Jan 2006 10:10:06 -0800
| > | Lines: 15
| > | Message-ID: <2B950866-A9A3-49C8-B561-EDD2573D2573@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
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| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
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| > | Newsgroups: microsoft.public.windows.server.sbs
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| > | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:234042
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | When my external users connects to my SBS2003, the DO NOT have
problems
| > to
| > | connect with VPN (PPTP), auth. user and password are allways OK, But
| > | sometimes they CAN NOT connect to Exchange server or SQL server. If
the
| > try
| > | again after 1/2 houer the may be allright, this did not happend
before I
| > | upgraded to SBS SP1, but now they may have this problem 1-2 times pr
day,
| > or
| > | it can go weeks (one week) without problems. I can`t find any events
in
| > the
| > | eventlog that can help me trobbelshoot this.
| > | MY SBS is an premium edt., have 2 gb RAM, lots of free disk space.
| > |
| > | I have the same problem with another SBS serve as well, user can not
| > conect
| > | to TS after VPN connection is OK...
| > |
| > | ANY CLUE ?? ANYONE
| > |
| > | Thk. Bruno
| > |
| >
| >
|
.
- References:
- RE: Problem with external users, VPN
- From: Edward Tian
- RE: Problem with external users, VPN
- From: Bruno
- RE: Problem with external users, VPN
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